User Guide

Back up smartphone data to your media card
To perform this task you must have a media card inserted in your BlackBerry smartphone.
If your email account uses a BlackBerry® Enterprise Server, depending on the options that your administrator sets, you might
not be able to perform this task. For more information, contact your administrator.
CAUTION: If you perform this task, any existing data on your media card is deleted and replaced with your smartphone data.
1. On the home screen, click the Setup icon.
2. In the Setup section, click Device Switch > Using a Media Card > Save Data.
• To back up smartphone data including email, select the Save emails checkbox.
• To back up smartphone data excluding email, clear the Save emails checkbox.
3. Click Continue.
4. To set a password for your data, in the Password field, enter a password.
5. In the Confirm field, re-enter the password.
6. Click Save.
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Restore smartphone data from your media card
If you have backed up your BlackBerry smartphone data to your media card, you should be able to restore the data to your
smartphone.
1. On the home screen, click the Setup icon.
2. In the Setup section, click Device Switch > Using a Media Card > Transfer Data > Continue.
3. In the Password field, enter the password you set when you backed up your smartphone data.
4. Click Enter.
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Repair files stored on your media card or on your smartphone
CAUTION: If you run the repair feature on your BlackBerry smartphone, your smartphone might delete files that have errors
from your media card or on your smartphone.
1. On the Home screen or in a folder, click the Options icon.
2. Click Device > Storage.
3. Press the key > Repair.
4. Complete the instructions on the screen.
If your media card is still not repaired after you run the repair feature, you might want to try formatting it.
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User Guide
Storage space and media cards
302