User Guide

Delete messages.
Highlight a message. Press and hold the key. On the
trackpad, slide your finger up or down. Release the key.
Press the key > Delete Messages.
Or, highlight a date. Press the key > Delete Prior.
Reduce the amount of time that your smartphone stores email
messages and calendar entries.
On the home screen, click the Messages icon or Calendar icon.
Press the key > Options.
Stop storing sent messages on your smartphone.
On the home screen, click the Messages icon. Press the
key > Options > Email Preferences.
Receive only the first section of long email messages, and
choose whether to download more.
On the home screen, click the Messages icon. Press the
key > Options > Message Display and Actions.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your
smartphone is lost, stolen, or corrupted by an unforeseen issue.
Related information
Change how long your smartphone stores calendar entries, 185
Delete a language from your smartphone, 229
Troubleshooting: Storage space and media cards
My smartphone doesn't recognize my media card
Try the following actions:
• Verify that your media card is inserted in your BlackBerry smartphone correctly. For more information about inserting a
media card into your smartphone, see the printed documentation that came with your smartphone.
• In your media card options, verify that media card support is turned on.
• In your media card options, if there's a message to format your media card, disconnect your smartphone from your
computer. Format your media card.
CAUTION: Formatting your media card will delete all the files from it.
Related information
Repair files stored on your media card or on your smartphone, 302
Turn on or turn off media card support, 142
Format your media card or built-in media storage, 303
User Guide
Storage space and media cards
306