User Guide

3. Select the Lock Screen checkbox.
4.
Press the key > Save.
Change when your smartphone locks automatically with a password
Depending on the options that your administrator sets, you might not be able to perform this task. For more information,
contact your administrator.
If you set a BlackBerry smartphone password, you can set your smartphone to lock automatically after a certain period of time
or when you insert your smartphone into a holster.
1. On the home screen or in a folder, click the Options icon.
2. Click Security > Password.
• To change the amount of time that passes before your smartphone locks automatically, change the Lock After field.
• To lock your smartphone when you insert it into a holster, select the Lock Handheld Upon Holstering checkbox.
3.
Press the key > Save.
Related information
Turn on or turn off dialing from the lock screen, 65
Set a limit for smartphone password attempts
1. On the Home screen or in a folder, click the Options icon.
2. Click Security > Password.
3. Change the Number of Password Attempts field.
4.
Press the key > Save.
Delete smartphone data, third-party applications, or media card files
Before you delete your BlackBerry smartphone data or media card files, consider backing up these items so that you have a
copy on your computer.
CAUTION: If you have turned on encryption, the process for deleting all smartphone data can take up to an hour to complete.
You can't stop the process after you start it. If you reset your smartphone, the process restarts after the smartphone restarts.
1. On the home screen or in a folder, click the Options icon.
2. Click Security > Security Wipe.
• To delete data from the messages application, contacts application, and other applications, select the Emails, Contacts,
Etc checkbox.
• To delete all third-party applications that you have added, select the User Installed Applications checkbox.
• To delete all files from your media card, select the Media Card checkbox.
3. Type blackberry.
4. Click Wipe Data.
If you're preparing your smartphone for resale and you have an email account that uses the BlackBerry Internet Service, to
prevent messages from this account from being sent to your smartphone, contact your wireless service provider to
disassociate the account from your smartphone.
Related information
User Guide
Security
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