User Guide

View personal certificates and certificates for other people
Press the key and E.
View personal certificates
Press the key and P.
View certificates for other people
Press the key and O.
View root certificates
Press the key and R.
View all certificates
Press the key and A.
PGP key shortcuts
View the label of a PGP key
Press the key.
View the properties of a PGP key
Press the key on the keyboard.
View the security level of a PGP private key
Press the key and L.
View personal PGP keys
Press the key and P.
View PGP keys for other people
Press the key and O.
View all PGP keys
Press the key and A.
Troubleshooting: Security
I forget my smartphone password
If you forget your BlackBerry smartphone password, it can't be recovered. If your smartphone uses a BlackBerry Enterprise
Server, your administrator might be able to reset your password without deleting your smartphone data. Otherwise, the only
way you can reset your password without knowing your current password is to delete all your smartphone data. You can do
this by exceeding the number of allowed password attempts.
If your email account uses a BlackBerry Enterprise Server, depending on the options that your administrator sets, when you
delete your smartphone data, you might also delete the data on your media card. For more information, contact your
administrator.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your
smartphone is lost, stolen, or corrupted by an unforeseen issue.
User Guide
Security
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