User Guide

• To delete a contact, highlight a contact. Press the key > Delete.
3.
Press the key > Save.
Change how you answer or end calls with the holster
1.
From the home screen, press the key.
2. Press the key > Options > In-call Settings.
• To answer calls automatically when you remove your BlackBerry smartphone from the holster, change the Auto
Answer Calls field to Out of Holster.
• To stop answering calls automatically when you remove your smartphone from the holster, change the Auto Answer
Calls
field to Never.
• To end calls automatically when you insert your smartphone in the holster, change the Auto End Calls field to Into
Holster.
• To stop ending calls automatically when you insert your smartphone in the holster, change the Auto End Calls field to
Never.
3.
Press the key > Save.
Troubleshooting: Phone
Some features aren't available on my smartphone
The availability of certain features on your BlackBerry smartphone might be affected by items such as your smartphone model
and wireless service plan.
Depending on your messaging service plan, some features or options might not be available in the message options on the
Email Preferences screen.
If your email account uses a BlackBerry Enterprise Server, your organization might not have set up some features or might
prevent you from using some features or options. If your administrator has set an option for you, a lock indicator appears
beside the option field.
For more information about the features that are available on your smartphone, contact your wireless service provider or
administrator, or visit www.blackberry.com/go/devices.
Related information
Feature availability, 20
I can't make or receive calls
Try the following actions:
• Verify that your BlackBerry® smartphone is connected to the wireless network.
• Verify that your wireless service plan includes phone or voice services.
User Guide
Phone
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