BlackBerry Mobile Voice System Version: 5.
SWD-1944926-0629091605-001
Contents 1 Functional changes........................................................................................................................................... 2 2 Using the Cisco Options Package (COP) file...................................................................................................... Install the COP file for the BlackBerry MVS......................................................................................................
Functional changes Release Notes Functional changes 1 The following table lists the functional changes for BlackBerry Mobile Voice System 5.2.
Functional changes Release Notes Item Support for Cisco Unified Communications Manager 8.6.2 Support for BlackBerry 7.1 Description BlackBerry MVS supports routing calls through the Cisco Unified Communications Manager 8.6.2. BlackBerry MVS now supports BlackBerry 7.
Release Notes Using the Cisco Options Package (COP) file Using the Cisco Options Package (COP) file 2 The BlackBerry Mobile Voice System COP file is a phone definition file from Cisco that provides native support for BlackBerry MVS devices in the Cisco Unified Communications Manager environment. The BlackBerry MVS is only supported when the BlackBerry MVS COP file is installed. Installing the COP file requires a restart of all of the nodes in the cluster.
Release Notes 10. 11. 12. 13. 14. 15. 16. 17. Upgrade existing BlackBerry MVS users to use a new COP file In the User Password field, enter the password for the SFTP server. In the Transfer Protocol list, select SFTP. Click Next. In the Options/Upgrades list, select the digitally-signed BlackBerry MVS COP file. Click Next. Verify the MD5 hash value for the digitally-signed BlackBerry MVS COP file against the Cisco website. Click Next.
Release Notes Upgrade existing BlackBerry MVS users to use a new COP file • Set the Maximum Number of Calls field to 4. • Set the Busy Trigger field to 3. 15. Click Save. 16. Open the .csv file that you created in step 8 and delete all BlackBerry MVS users who will not use Voice over WiFi.
Release Notes Update BlackBerry MVS users in the MVS Console to use Voice over Wi-Fi calling 25. Navigate to Bulk Administration > Upload/Download files and import the .csv file that you saved in step 17. Set the following parameters: • Target = Phones • Transaction Type = Insert Phone - Specific Details 26. Click Save. 27. Navigate to Bulk Administration > Phones > Insert Phones. 28.
Release Notes Upgrading the BlackBerry MVS software Upgrading the BlackBerry MVS software 3 You must upgrade the BlackBerry Mobile Voice System server software before you upgrade the BlackBerry MVS Client on the users' BlackBerry devices. To upgrade the BlackBerry MVS software, you must perform the following tasks: • • Upgrade the BlackBerry MVS. During the upgrade you should perform a database backup.
Release Notes Upgrade from an earlier version of the BlackBerry MVS software • MVS Data Manager: The MVS Data Manager communicates with the BlackBerry Configuration Database to store and retrieve data for all BlackBerry MVS services except the MVS Console. • MVS Witness Server: In a high availability BlackBerry MVS installation, the MVS Witness Server relays BlackBerry MVS component health information between MVS Session Manager pairs or MVS BlackBerry Enterprise Server Connector pairs. 5. 6. 7.
Release Notes Upgrade from an earlier version of the BlackBerry MVS software • In the MVS Data Manager TCP Port field, type the port number that the MVS Data Manager listens on for messages from the MVS Session Manager. The default port number is 17631. • In the Java Management Extensions TCP Port field, type a port number that the MVS Session Manager uses for internal communication. The default port number is 17602.
Release Notes Configure a communication password Configure a communication password 4 The BlackBerry Enterprise Server encrypts data traffic between multiple BlackBerry Enterprise Server components using a communication password. If your organization uses the default communication password, you do not need to configure a communication password between the BlackBerry MVS and the BlackBerry Enterprise Server.
Fixed issues Release Notes Fixed issues 5 BlackBerry MVS Server This section lists the issues that were fixed for the BlackBerry MVS Server. Item DT3528538 DT3225985 DT2505926 DT2363803 DT2103685 Description If an administrator created a class of service and selected the Restrict calls to use only the BlackBerry MVS Line and any of the options that turn off MVS Only calling, when the administrator assigned the class of service to a user, the options did not remain selected.
BlackBerry MVS Client Release Notes Item DT3844679 DT3673783 DT3585703 Description In this scenario in the user's class of service, the Device can use the no data coverage number to make calls when the network is experiencing congestion option was enabled and the Restrict calls to use only the BlackBerry MVS Line option was disabled.
Known issues Release Notes Known issues 6 The BlackBerry Mobile Voice System does not support BlackBerry devices that operate on iDEN networks. Users must have BlackBerry Device Software 5.0 or later and must be associated with a Cisco Unified Communications Manager 7.1 or later PBX before they can add participants to an active call. The call forwarding feature is not supported when your organization routes call through a SIP gateway. The BlackBerry MVS is designed to support the G.
BlackBerry MVS Client Release Notes Item DT1100305 Description When the BlackBerry MVS is configured to route calls through a SIP gateway, when a user places another user on hold, the user on hold does not hear music on hold, if music on hold is configured. Impact: Users do not hear music on hold. DT1062165 Workaround: None. When viewing a standard or custom report with the CDR Viewer, no results appear in the Original Called Party Number column.
BlackBerry MVS Client Release Notes Item DT2405904 Description Impact: There is no visual indication that call forwarding is configured even though call forwarding is configured correctly. Workaround: Turn the device radios off and then turn them on again. When a users make Voice over Mobile calls, they might hear a loud DTMF tone when the calls are being connected. Impact: Users hear unexpected tones. DT2384059 Workaround: None.
BlackBerry MVS Client Release Notes Item DT1425998 Description Impact: Users lose calls. Workaround: The user can make the call again. If a user uses Voice over Wi-Fi to make a call to a conference bridge, and then moves the call to Voice over Mobile, the user loses audio. Impact: Users lose audio. DT1276626 Workaround: Place the call on hold and then resume the call.
BlackBerry MVS Client Release Notes Item DT859517 Description When a user makes a call using Voice over Mobile, the call connects but the user does not hear the beginning of the conversation. Impact: The user does not hear the first few seconds of a conversation. Workaround: None.
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