BlackBerry Wireless Handheld User Guide
User Guide BlackBerry 7210 Wireless Handheld™, BlackBerry Handheld™ and BlackBerry 7280 Wireless Handheld™. 7230 Wireless BlackBerry 7210™: 900/1900 MHz GSM GPRS Networks BlackBerry 7230™: 900/1800/1900 MHz GSM GPRS Networks BlackBerry 7280™: 850/1800/1900 MHz GSM GPRS Networks Model Numbers: R6230GE, R6230GN Last modified: 3 July 2003 Part number: PDF-06312-008 At the time of publication, this documentation complies with handheld software version 3.7.0. © 2003 Research In Motion Limited.
User Guide
Contents About this guide........................................................................................................... 7 Overview ................................................................................... 8 Audience .................................................................................... 8 Conventions............................................................................... 9 Related resources......................................................................
Calendar ........................................................................................................................89 Navigating in the calendar.................................................... 90 Managing appointments and meetings............................... 92 Setting calendar options ........................................................ 99 Other applications...................................................................................................101 Tasks .................
About this guide This section provides information on the following topics: • Overview • Audience • Conventions • Related resources
About this guide Overview This guide provides information on and procedures for using the BlackBerry Wireless Handheld and its applications. You can integrate your handheld with the following accounts: • New or existing ISP email account: Your handheld is integrated with a new email account, which is provided by your service provider, or an existing Internet service provider (ISP) email account.
Conventions Conventions This guide uses the following conventions: Icon Description Warning: Warnings advise you that failure to take or avoid a specific action can result in data loss or physical damage. Note: Notes contain important information on the associated topic. Tip: Tips provide optional or time-saving information on the associated topic. Prerequisite: Prerequisites are required conditions for the associated topic.
About this guide 10 User Guide
1 Messages This section provides information on the following topics: • Email and PIN messages • Opening messages • Sending email and PIN messages • Managing address book attachments • Managing file attachments • Setting message options • SMS messages • Opening SMS messages • Sending SMS messages • Setting SMS message options • Managing messages • Saving messages • Deleting messages • Reconciling email messages • Filing email messages • Searching for messages • Marking messages
1: Messages Email and PIN messages You can send and receive email messages. Email messages that are sent from or received by your handheld are routed through an existing email account. You can also send and receive PIN messages. A personal identification number (PIN) uniquely identifies each BlackBerry handheld on the network. If you know another person’s handheld PIN, you can send a PIN message to that person. PIN messages are not routed through an existing email account.
Email and PIN messages Sending email and PIN messages Prerequisite: To send messages, the following requirements must be met: • The wireless coverage indicator must show a level of wireless coverage. • GPRS must appear with the wireless coverage indicator on the Home screen. Send a message 1. On the Home screen, click the Compose icon. The To screen appears. 2. Click [Use Once]. A menu appears. 3. Select one of the following options: • To send an email message, click Email.
1: Messages 6. Click Continue. Tip: To add additional contacts to your message, click the trackwheel. Click Add To, Add Cc, or Add Bcc. Repeat steps 2 through 6. 7. In the Subject field, type a subject. 8. Press the Enter key. 9. Type a message. Tip: To send the message from a specific service (for example, Desktop or Web Client), scroll to the top of the message. In the Using field, press the Space key until the preferred service appears. Any subsequent messages are also sent from this service. 10.
Email and PIN messages 4. In the Subject field, type a subject. 5. Press the Enter key. 6. Type a message. 7. Click the trackwheel. A menu appears. 8. Click Send. The message is sent. Send an email message using a link Links to email addresses appear as underlined text. 1. Click an email address link. A menu appears. 2. Click Email. 3. In the Subject field, type a subject. 4. Press the Enter key. 5. Type a message. 6. Click the trackwheel. A menu appears. 7. Click Send. The message is sent.
1: Messages • To reply to the sender and all recipients of the original message, click Reply To All. Tip: To delete the original message from the reply, click the trackwheel. A menu appears. Click Delete Original Text. 6. Type a message. 7. Click the trackwheel. A menu appears. 8. Click Send. The message is sent. Forward a message 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Click a message. A menu appears. 3. Click Forward. The Select Address screen appears. 4.
Email and PIN messages 5. Click Resend. The message is sent. Edit and resend a message 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Click a sent message. A menu appears. 3. Click Open. The message appears. 4. Click the trackwheel. A menu appears. 5. Click Edit. The message appears. 6. Edit the message. Tip: To replace a contact, place your cursor in the To field. Click a contact. A menu appears. Click Change Address. 7. Click the trackwheel. A menu appears. 8.
1: Messages 5. Click the trackwheel. A menu appears. 6. Click Attach Address. The Attach screen appears. 7. Click a contact. A menu appears. 8. Click Continue. The contact information is attached to the message. Composing a message — Address book attachment 9. Click the trackwheel. A menu appears. 10. Click Send. The message and attachment are sent. Open an address book attachment 1. In a message with an address book attachment, place your cursor in the name of the address book attachment.
Email and PIN messages Open email message with address book attachment 2. Click the trackwheel. A menu appears. 3. Click View Attachment. The contact information appears. 4. Click the trackwheel. A menu appears. 5. Select one of the following options: • To add the contact information to your address book, click Add To Address Book. • To update the contact information that is in your address book, click Update Address. • To return to the open message, click Close.
1: Messages Managing file attachments If the attachment service is loaded on your handheld, you can open file attachments on your handheld. You can open attachments with a .zip, .html, .doc, .ppt, .pdf, .wpd, .txt, or .xls file extension. Prerequisite: To open file attachments with a .doc, .ppt, .wpd, .txt, or .xls file extension, the following requirements must be met: • Your handheld must be integrated with an enterprise email account.
Email and PIN messages 3. Click Table of Contents. A menu appears. 4. Click Retrieve. The table of contents appears. Tip: To request the content for a table of contents item, click the item. A menu appears. Click Retrieve. The content appears. Open a file attachment 1. In a message with a file attachment, click the trackwheel. A menu appears. 2. Click Open Attachment. The Attachment screen appears. Note: If you retrieve a .pdf file that is password protected, you must type the password.
1: Messages Set file attachment options 1. In a file attachment, click the trackwheel. A menu appears. 2. Click Options. The Options screen appears. 3. In the following fields, press the Space key until the preferred option appears: Field Description Sheet Outline Cells Set whether the grid appears in spreadsheet format. Default Yes Sheet Horizontal Scroll Set whether the information in spreadsheet cells wraps around when you scroll horizontally.
Email and PIN messages Setting message options Prerequisite: To set the Hide Filed Messages and Delete On options, your handheld must be integrated with an enterprise email account. To set the Wireless Reconcile and Conflicts options, one of the following requirements must be met: • Enterprise email account: Your handheld must be enabled for wireless email reconciliation on a BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.
1: Messages Field Description Default Delete On Set whether email messages are deleted from your handheld only or from both your handheld and computer during an email reconciliation. Mailbox & Handheld Wireless Reconcile Set whether messages are reconciled over the wireless network between your handheld and your computer. On Conflicts Set whether your handheld or your computer takes precedence if a message is moved or deleted from both locations. Mailbox wins 5. Click the trackwheel.
SMS messages SMS messages If you have an SMS-compatible phone number, you can send and receive short message service (SMS) messages. An SMS-compatible number is a phone number (work, home, mobile, or pager) that your service provider has enabled for SMS. Tip: To locate the SMS-compatible number for your handheld, on the Home screen, click the Options icon. The Options screen appears. Click SIM Card. The Phone Number field displays your SMS-compatible number. Opening SMS messages Open an SMS message 1.
1: Messages Sending SMS messages You can send SMS messages to contacts who have an SMScompatible phone number. SMS messages can contain up to 160 characters. If your service provider supports SMS concatenation, an SMS message that contains more than 160 characters, is sent over the wireless network in multiple, successive messages that appear on your handheld as one message.
SMS messages 4. Type your contact’s SMS-compatible phone number. Tip: When you type an SMS-compatible number, include the country code and the area code. If you have set your smart dialing options in the phone application, you do not need to type the country code and area code. Refer to "Setting smart dialing options" on page 68 for more information. 5. Click the trackwheel. A menu appears. 6. Click Continue. 7. Type a message. 8. Click the trackwheel. A menu appears. 9. Click Send. The message is sent.
1: Messages Reply to an SMS message 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Click an SMS message. A menu appears. 3. Click Reply. Tip: To delete the previous messages from the screen, click the trackwheel. A menu appears. Click Remove History. 4. Type a message. 5. Click the trackwheel. A menu appears. 6. Click Send. The message is sent. Forward an SMS message 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Click an SMS message.
SMS messages 3. Click Open. The message appears. 4. Click the trackwheel. A menu appears. 5. Click Resend. The message is sent. Setting SMS message options 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click SMS. The SMS screen appears. 3. In the following fields, press the Space key until the preferred option appears: Field Description Leave messages on SIM Card Set whether SMS messages are saved on your SIM card.
1: Messages Managing messages Saving messages You can save important messages in the Saved Messages application. If your handheld must delete messages to free memory, it does not delete saved messages. Save a message 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Click a message. A menu appears. 3. Click Save. The message is saved in the Saved Messages application. Tip: To open a saved message, on the Home screen, click the Saved Messages icon.
Managing messages • To delete a message from the Saved Messages application, on the Home screen, click the Saved Messages icon. 2. Click a message. A menu appears. 3. Click Delete. A dialog box appears. 4. Click Delete. The message is deleted. Delete messages prior to a specific date 1. Select one of the following options: • To delete messages from the Messages application, on the Home screen, click the Messages icon.
1: Messages 3. Click Purge Deleted Items. A dialog box appears. 4. Click Yes. The Deleted Items folder on your computer is emptied. Reconciling email messages When email messages are reconciled, any message that you open, file, or delete on your handheld is also opened, filed, or deleted on your computer depending on how you set your message options. Lotus Domino If you use Lotus Notes, opened and unopened messages are not reconciled between your computer and your handheld.
Managing messages Filing email messages Prerequisite: To file email messages, the following requirements must be met: • Your handheld must be integrated with an enterprise email account using the BlackBerry Enterprise Server or BlackBerry Desktop Redirector. • You have folders in your desktop email program. • You reconciled your email messages so that the folders from your desktop email program appear on your handheld. File an email message 1. On the Home screen, click the Messages icon.
1: Messages 5. Click File. The message is filed. Tip: To display filed messages on the Messages screen, set the Hide Filed Messages option on the Message List Options screen to No. To remove a filed message from a folder, file the message in the Inbox folder. Searching for messages Search for a message 1. On the Home screen, click the Search Messages icon. The Search screen appears. Search screen — Specifying search criteria 2.
Managing messages 3. In one or more of the following fields, press the Space key until the preferred option appears: Field Description Default In Set the address field in which you want to search. Any Address Field Folder Set the folder in which you want to search. ! To select a folder, press the Space key. The Select Folder screen appears. Click a folder. A menu appears. Click Select Folder. All Folders Show Set whether you want to search for sent, received, or saved messages.
1: Messages • To edit the search criteria, click Edit Search. Edit the search criteria. Click the trackwheel. A menu appears. Click Save. • To delete the search, click Delete Search. A dialog box appears. Click Delete. Tip: To view the criteria of your last search quickly, on the Search screen, click the trackwheel. Click Last. The Search screen displays the criteria of the last search that you performed. Search for a message by sender, recipient, or subject 1.
Managing messages Marking messages Mark a message as unopened or opened 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Click a message. A menu appears. 3. Select one of the following options: • To mark the message as opened, click Mark Opened. • To mark the message as unopened, click Mark Unopened. Mark messages prior to a specific date as opened 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Click a date. A menu appears. 3.
1: Messages 38 User Guide
2 Address book This section provides information on the following topics: • Adding contacts • Managing the address book • Setting address book options • Managing the SIM card phone book
2: Address book Adding contacts You can import contacts from your desktop email program. Enterprise email Refer to the Desktop Software: Backup and Restore Help for account more information. Create a contact 1. On the Home screen, click the Address Book icon. The Find screen appears. 2. Click the trackwheel. A menu appears. 3. Click New Address. The New Address screen appears. New Address screen 4.
Adding contacts Field Title Work, Home, Mobile, Pager Description Type a job title. Type the appropriate phone number. To insert an extension, type x or ext. Type the extension number. You can use a wait or pause to separate additional numbers (for example, a password or extension) from the main number. When the phone number is dialed, your handheld either pauses before dialing the additional numbers (pause) or prompts you to type them (wait). ! To insert a pause or wait, click the trackwheel.
2: Address book Create a group After you create contacts, you can create a group. If you send an email message to a group, the message is sent to all group members at the same time. 1. On the Home screen, click the Address Book icon. The Find screen appears. 2. Click the trackwheel. A menu appears. 3. Click New Group. The New Group screen appears. 4. Type a group name. 5. Click the trackwheel. A menu appears. 6. Click Add Member. The Select Address screen appears. 7. Click a contact. A menu appears. 8.
Adding contacts 6. Type contact information. 7. Click the trackwheel. A menu appears. 8. Click Save. The contact is saved. Add contact information from the Phone screen 1. On the Home screen, click the Phone icon. The Phone screen appears. 2. Click a phone number. A menu appears. 3. Click Add To Address Book. The New Address screen appears. 4. Type contact information. 5. Click the trackwheel. A menu appears. 6. Click Save. The contact is saved.
2: Address book 3. Click SIM Phone Book. The Find screen appears. 4. Click a contact. A menu appears. 5. Click Add To Address Book. The ADN Phonebook Entry screen appears. 6. Click the trackwheel. A menu appears. 7. Click Save. The contact is saved. Managing the address book Open a contact or group 1. On the Home screen, click the Address Book icon. The Find screen appears. 2. Select one of the following options: • Click a contact. A menu appears. Click View. The contact information appears.
Managing the address book 6. Click Save. The edited contact is saved. Edit a group 1. On the Home screen, click the Address Book icon. The Find screen appears. 2. Click a group. A menu appears. 3. Click Edit Group. The Edit Group screen appears. 4. Click a contact. A menu appears. 5. Select one of the following options: • To delete the contact, click Delete Member. A dialog box appears. Click Delete. Proceed to step 8. • To replace the contact with another contact, click Change Member.
2: Address book • Click a group. A menu appears. Click Delete Group. A dialog box appears. 3. Click Delete. The contact or group is deleted. Search for a contact in a remote address book You can search for contact information in your company’s Global Address List or Notes Address Book. Prerequisite: To search for contacts in a remote address book, the following requirements must be met: • Your handheld must be integrated with an enterprise email account.
Setting address book options Menu item Description Delete Lookup deletes the search results View displays the selected contact’s information Get More Results requests more search results from the BlackBerry Enterprise Server (the server sends a maximum of 20 results at one time) Setting address book options Set address book options 1. On the Home screen, click the Address Book icon. The Find screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options.
2: Address book Managing the SIM card phone book You can access the abbreviated dialing numbers (ADNs) and service dialing numbers (SDNs) that are saved on your SIM card. Prerequisite: To view the SIM card phone book, you must have the phone application on your handheld. To create or edit SIM card contacts, your SIM card must be provisioned appropriately. View the SIM card phone book 1. On the Home screen, click the Address Book icon. The Find screen appears. 2. Click the trackwheel. A menu appears. 3.
Managing the SIM card phone book Edit a SIM card contact 1. On the Home screen, click the Address Book icon. The Find screen appears. 2. Click the trackwheel. A menu appears. 3. Click SIM Phone Book. The Find screen appears. 4. Click a contact. A menu appears. 5. Click Edit. The ADN Phonebook Entry screen appears. 6. Edit the contact information. 7. Click the trackwheel. A menu appears. 8. Click Save. The edited contact is saved. Delete a SIM card contact 1.
2: Address book 50 User Guide
3 Phone Depending on your service provider’s plan, the phone or some of its features might not be available on your handheld. Contact your service provider or network operator for more information on available services.
3: Phone Making phone calls Prerequisite: To make a phone call, the following requirements must be met: • The wireless coverage indicator must show a level of wireless coverage. • GPRS, gprs, or GSM must appear with the wireless coverage indicator on the Home screen. Make a call Note: If you are using a headset, insert the headset connector into the headset jack at the top of the handheld. 1. On the Home screen, click the Phone icon. The Phone screen appears. Phone screen 2. Click One Time Dial.
Making phone calls Active Call screen 5. To end the call, hold the Escape button. Call a contact that appears on your Phone screen The Phone screen lists the contact names or phone numbers for your last 20 calls. 1. On the Home screen, click the Phone icon. The Phone screen appears. 2. Click a contact or a phone number. A menu appears. 3. Click Call . The phone number is dialed. 4. To end the call, hold the Escape button.
3: Phone 3. Click a contact. A menu appears. 4. Click Call . The phone number is dialed. 5. To end the call, hold the Escape button. Call a contact using a link In messages and on web pages, phone numbers appear as links. 1. Click a phone number link. A menu appears. 2. Click Call. The phone number is dialed. 3. To end the call, hold the Escape button. Call an emergency phone number You can call an emergency phone number even when your handheld is locked or the SIM card is not inserted.
Answering phone calls Call your voice mail 1. On the Home screen, click the Phone icon. The Phone screen appears. 2. Click the trackwheel. A menu appears. 3. Click Call Voice Mail. • If a voice mail access phone number is available, your voice mail access number is dialed. • If a voice mail access phone number is not available, a dialog box appears. Type your voice mail access number. Click the trackwheel. Your voice mail access number is dialed. 4. To end the call, hold the Escape button.
3: Phone Using phone features Adjust the volume 1. On the Active Call screen, select one of the following options: • To increase the volume, roll the trackwheel up. • To decrease the volume, roll the trackwheel down. Tip: To adjust the volume while you are using another handheld application, click the trackwheel. A menu appears. Click Volume. Roll the trackwheel up or down to change the volume. Place a call on hold 1. During a call, click the trackwheel. A menu appears. 2. Click Hold.
Using phone features Alternate between phone calls If you are connected to two phone calls and you want to alternate between them, you can swap calls. 1. During a call, click the trackwheel. A menu appears. 2. Click Swap. The calls are swapped. Make a conference call You can talk to multiple contacts at one time. Prerequisite: To use this feature, you must subscribe to a conference call service. Contact your service provider for more information. 1. During a call, click the trackwheel. A menu appears. 2.
3: Phone Use other applications during a call If you use a headset with your handheld, you can use other applications during a phone call. You can compose email and PIN messages, but you cannot send or receive them until the call ends. 1. On the Active Call screen, click the trackwheel. A menu appears. 2. Click Hide Call. The Home screen appears. Note: To end the call while you are using another application, click the trackwheel. A menu appears. Click End Call.
Managing phone call logs Phone call log Create or edit phone call notes After a call ends, you can create call notes to record the details of your call. Tip: If you use a headset with the handheld, you can add call notes during a call. Click the trackwheel. A menu appears. Click Notes. Type your notes. The notes are saved when the call ends. 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Click a phone call log. A menu appears. 3. Click Open.
3: Phone Forward a phone call log 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Click a phone call log. A menu appears. 3. Click Forward. The Select Address screen appears. 4. Click a contact. A menu appears. 5. Click Email . 6. Type a message. 7. Click the trackwheel. A menu appears. 8. Click Send. The phone call log is forwarded. Delete a phone call log 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Click a phone call log.
Setting phone options 3. In the following fields, press the Space key until the preferred option appears: Field Description Default Folder Set the folder in which you want to search. ! To select a folder, press the Space key. The Select Folder screen appears. Click a folder. A menu appears. Click Select Folder. All Folders Show Set whether you want to search for sent or received phone call logs. Sent and Received Type Set the type of message for which you want to search. All 4.
3: Phone Option Description Smart Dialing Set dialing properties. Voice Mail Set your voice mail access number. TTY Option Enable or disable text telephone. Setting call logging You can set whether phone call logs appear on the Messages screen. Set call logging 1. On the Home screen, click the Phone icon. The Phone screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Phone Options screen appears. 4. Click Call Logging. The Call Logging screen appears. 5.
Setting phone options Setting call barring Prerequisite: To block calls, the following requirements must be met: • Your SIM card must be provisioned for call barring. • You must have a default call barring password. Contact your service provider for more information. Set call barring options 1. On the Home screen, click the Phone icon. The Phone screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Phone Options screen appears. 4. Click Call Barring.
3: Phone Enable or disable call barring 1. On the Home screen, click the Phone icon. The Phone screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Phone Options screen appears. 4. Click Call Barring. The Call Barring screen appears. 5. Click the trackwheel. A menu appears. 6. Select one of the following options: • To enable call barring, click Enable. A dialog box appears. In the Enter password field, type your password. • To disable call barring, click Disable. 7.
Setting phone options 11. In the Verify New Password field, type the new password again. 12. Click the trackwheel. Your password is changed. Setting call forwarding Prerequisite: To set and enable call forwarding profiles, your SIM card must be provisioned for call forwarding. Contact your service provider for more information. Set call forwarding profiles 1. On the Home screen, click the Phone icon. The Phone screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options.
3: Phone 3. Click Options. The Phone Options screen appears. 4. Click Call Forwarding. The Call Forwarding screen appears. 5. Click a profile. A menu appears. 6. Select one of the following options: • To enable the call forwarding profile, click Enable. • To disable the call forwarding profile, click Disable. Tip: To enable or disable a call forwarding profile quickly, select it and press the Space key. Setting call waiting Set call waiting 1. On the Home screen, click the Phone icon.
Setting phone options Setting general phone options Set general phone options 1. On the Home screen, click the Phone icon. The Phone screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Phone Options screen appears. 4. Click General Options. The General Options screen appears. 5.
3: Phone Setting smart dialing options You can specify default country and area codes so that you do not have to specify these numbers each time that you type a phone number. You can also set options for dialing corporate extensions. If you call a corporation frequently, you can set your smart dialing options so that you do not have to type the main number for the corporation. To call a contact in the corporation, you only need to type x and the extension number. Set general smart dialing options 1.
Setting phone options 4. Click Smart Dialing. The Smart Dialing screen appears. 5. In the following field, type corporate smart dialing information: Field Call Description Type the main phone number of a corporation that you call frequently. If you have set general smart dialing options, you do not need to specify an area or country code. 6.
3: Phone Set voice mail options 1. On the Home screen, click the Phone icon. The Phone screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Phone Options screen appears. 4. Click Voice Mail. The Voice Mail screen appears. 5. In the following fields, type voice mail information: Field Description Access Number Type a voice mail access number. Additional Numbers Type any additional numbers for your voice mail (for example, a password or an extension number). 6.
Viewing phone information Set the TTY option 1. On the Home screen, click the Phone icon. The Phone screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Phone Options screen appears. 4. Click TTY Option. The TTY Option screen appears. 5. In the following field, press the Space key until the preferred option appears: Field TTY Mode Description Set whether the TTY feature is enabled or disabled. Default No 6. Click the trackwheel. A menu appears. 7. Click Save.
3: Phone 2. Click the trackwheel. A menu appears. 3. Click Status. The Phone Info screen appears. 4. Click either Last Call or Total Calls. A menu appears. 5. Select one of the following options: • To clear the timer, click Clear Timer. • To clear both timers, click Clear All Timers. 6. Click the trackwheel. A menu appears. 7. Click Save. The timer is reset.
4 Browser Depending on your service provider’s plan, a browser or some browser features might not be available on your handheld. Contact your service provider for more information on available services.
4: Browser About the handheld browsers Your handheld supports the following browser types: • Wireless Application Protocol (WAP) Browser: Use this browser to open web pages using your service provider’s gateway. The options and available services vary depending on your service provider. • BlackBerry Browser: Use this browser to open web pages using your corporate Mobile Data Service.
Browsing web pages 6. In the following fields, press the Space key until the preferred option appears. Field Description Default Show Images Set whether images load when you open a web page. On WML & HTML Pages Show Image Placeholders Set whether image placeholders appear if images do not load. No Content Mode Set the type of content that your browser accepts. WML & HTML Warning: Do not change the information in any other fields on this screen. 7. Click the trackwheel. A menu appears. 8.
4: Browser Go To field — Typing a URL Tip: Press the Space key to insert a period. Press a Shift key + the Space key to insert a slash mark (/). 5. Click OK. The browser requests the web page. Open a web page from a link Links to web pages appear as underlined text and usually contain the name or URL of a web page. 1. Click a link. A menu appears. 2. Click Get Link. The browser requests the web page. Tip: To open a web page from a link quickly, select the link and hold the trackwheel.
Browsing web pages Navigate on a web page Navigation on a web page varies according to the layout on each page and the items that you have selected. A web page can contain customized menu items or links. 1. On a web page, select one of the following options: • To select a menu item, click the trackwheel. A menu appears. Click a menu item. • To select a link on a web page, click the link. Tip: To see a list of browser shortcut keys, click the trackwheel. A menu appears. Click Help.
4: Browser Refresh a web page You can refresh a web page to view the most current information, or if a web page stops responding. 1. On a web page, click the trackwheel. A menu appears. 2. Click Refresh. The web page is refreshed. Save a web page to the Messages screen You can save a web page to your Messages screen instead of creating a bookmark that appears on the Bookmarks screen. 1. On a web page, click the trackwheel. A menu appears. 2.
Browsing web pages View the security settings for a web page 1. On a web page, click one of the following icons: Icon Description browser connection to the web page is secure browser connection to the web page is not secure A dialog box displays security setting information. Download applications You can download applications to use on your handheld.
4: Browser Using bookmarks You can save the addresses of your favorite web pages as bookmarks. Bookmarks appear in the browser, on the Bookmarks screen. Create a bookmark 1. On a web page, click the trackwheel. A menu appears. 2. Click Add Bookmark. The Add Bookmark dialog box appears. Add Bookmark dialog box 3. In the following fields, review or edit the information: Field Description Default Title This field displays the name of the bookmark.
Using bookmarks Field Description Default Make Available Offline Set whether you can view the web page when you are not connected to the wireless network. When you view a web page offline, it displays the information that was current when you saved the bookmark. ! To select or clear the check box, press the Space key. cleared 4. Click Add. The bookmark is saved. Open a bookmark 1. In a browser, click the trackwheel. A menu appears. 2. Click Bookmarks. The Bookmarks screen appears. 3.
4: Browser Bookmarks screen — Editing a bookmark Note: To change the Make Available Offline option, you must create the bookmark again. Refer to "Create a bookmark" on page 80 for more information. 6. Click Accept. The edited bookmark is saved. Move a bookmark 1. In a browser, click the trackwheel. A menu appears. 2. Click Bookmarks. The Bookmarks screen appears. 3. Click a bookmark. A menu appears. 4.
Using bookmarks Delete a bookmark 1. In a browser, click the trackwheel. A menu appears. 2. Click Bookmarks. The Bookmarks screen appears. 3. Click a bookmark. A menu appears. 4. Click Delete Bookmark. A dialog box appears. 5. Click Delete. The bookmark is deleted. Note: You cannot delete the Home Page bookmark. Create a folder for bookmarks You can create folders within the Bookmarks folder. 1. In a browser, click the trackwheel. A menu appears. 2. Click Bookmarks. The Bookmarks screen appears. 3.
4: Browser Bookmarks screen — Creating a folder 7. In the Enter subfolder name field, type a name for the folder. 8. Click OK. The folder is saved. Rename a folder for bookmarks 1. In a browser, click the trackwheel. A menu appears. 2. Click Bookmarks. The Bookmarks screen appears. 3. Click the trackwheel. A menu appears. 4. Click View Bookmark Subfolders. The Bookmarks screen appears. 5. Click a folder. A menu appears. 6. Click Rename Folder. A dialog box appears. 7.
Managing the browser • To select a folder, click the trackwheel. A menu appears. Click Select Folder. • To open a folder, click the trackwheel. A menu appears. Click Open Folder. • To move up a folder level, click the trackwheel. A menu appears. Click Move Up. • To move to the Bookmarks folder, click the trackwheel. A menu appears. Click Go to Root. Managing the browser Close a web page 1. In a browser, press the Escape button. The previous screen appears.
4: Browser View the browser history The browser saves a list of the last 20 web pages that you visited during your browser session. 1. On a web page, click the trackwheel. A menu appears. 2. Click History. The History screen appears. Clear a browser cache You can clear the browser caches to free memory on your handheld. Each cache can store up to ten items. 1. In the browser, click the trackwheel. A menu appears. 2. Click Options. The Browser Options screen appears. 3. Click General Properties.
Setting browser options 1. On a web page, click one of the following icons: Icon Description browser is connected to the wireless network browser is not connected to the wireless network A dialog box displays the browser connection information. Setting browser options Set browser options 1. In a browser, click the trackwheel. A menu appears. 2. Click Options. The Browser Options screen appears. 3. Click General Properties. The General Properties screen appears. 4.
4: Browser 88 User Guide
5 Calendar This section provides information on the following topics: • Navigating in the calendar • Managing appointments and meetings • Setting calendar options
5: Calendar Navigating in the calendar Change the calendar format 1. On the Home screen, click the Calendar icon. The calendar appears. 2. Click the trackwheel. A menu appears. 3. Select one of the following options: • To view your schedule for one day, click View Day. • To view a list of your appointments and meetings, grouped by day, click View Agenda. • To view your schedule for one week, click View Week. • To view your schedule for one month, click View Month.
Navigating in the calendar Week format Month format Tip: To change days quickly in Day format, scroll to the navigation bar. Click a day. View the current date 1. On the Home screen, click the Calendar icon. The calendar appears. 2. Click the trackwheel. A menu appears. 3. Click Today. The current date appears. View a specific date 1. On the Home screen, click the Calendar icon. The calendar appears. 2. Click the trackwheel. A menu appears. 3. Click Go to Date. A dialog box appears. 4.
5: Calendar View the next or previous date 1. On the Home screen, click the Calendar icon. The calendar appears. 2. Click the trackwheel. A menu appears. 3. Select one of the following options: Format Option Day To view that day in the next week, click Next Week. To view that day in the previous week, click Prev Week. Agenda To view the next day on which you have an appointment or meeting, click Next Day. To view the previous day on which you have an appointment or meeting, click Prev Day.
Managing appointments and meetings Create an appointment or meeting 1. On the Home screen, click the Calendar icon. The calendar appears. 2. Click the trackwheel. A menu appears. 3. Click New. The New Appointment screen appears. New Appointment screen 4. In the following fields, type the appointment information: Field Description Subject Type the subject of the appointment. Location Type the location of the appointment. 5.
5: Calendar Field Description Default End Set the date and time when the appointment ends. If you modify this field, the Duration field reflects the change. Lotus Notes: Lotus Notes users cannot create appointments that span days. The appointment must start and end on the same date. 30 minutes after start time Duration Set the length of the appointment. If you modify this field, the End field reflects the change. 0 Hours 30 Mins Time Zone Set the time zone in which the appointment occurs.
Managing appointments and meetings • To create a meeting, proceed to step 9. 9. Click Invite Attendee. The Select Address screen appears. 10. Click a contact. A menu appears. 11. Click Invite. 12. To invite more contacts, repeat steps 9 through 11. Tip: Do not invite yourself to the meeting. You are already registered as the person who created the meeting. 13. Click the trackwheel. A menu appears. 14. Click Save. A meeting invitation is sent.
5: Calendar 5. Roll the trackwheel to change the end time of the appointment. 6. Click the trackwheel. The appointment is saved. Open an appointment or meeting 1. On the Home screen, click the Calendar icon. The calendar appears. 2. Verify that the calendar is in Day, Week, or Agenda format. Tip: If the calendar is in Month format, click a day. A menu appears. Click View Appts. Day format appears. 3. Click an appointment or meeting. A menu appears. 4. Click Open.
Managing appointments and meetings 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Click the meeting invitation. A menu appears. 3. Click Open. The details of the meeting appear. Tip: To check your calendar while you view the meeting invitation, click the trackwheel. A menu appears. Click View Calendar. 4. Click the trackwheel. A menu appears. 5. Select one of the following options: • To accept the meeting without sending comments, click Accept.
5: Calendar 3. Click an appointment or meeting. A menu appears. 4. Click Open. If the appointment or meeting recurs, a dialog box appears. • To edit all occurrences of the appointment or meeting, click Open the series. • To edit only the selected appointment or meeting, click Open this occurrence. The Appointment Details screen appears. 5. Edit the appointment or meeting. Lotus Domino Lotus Notes users cannot edit the Start, End, Duration, or Time Zone of a recurring appointment or meeting. 6.
Setting calendar options 11. Click Save. An updated meeting invitation is sent. Delete an appointment or meeting Warning: If you delete a meeting invitation from the Messages screen before you accept or decline it, the appointment is deleted from your desktop calendar. 1. On the Home screen, click the Calendar icon. The calendar appears. 2. Verify that the calendar is in Day, Week, or Agenda format. Tip: If the calendar is in Month format, click a day. A menu appears. Click View Appts.
5: Calendar 2. Click the trackwheel. A menu appears. 3. Click Options. The Calendar Options screen appears. 4. In the following fields, press the Space key until the preferred option appears: Field Description Default Enable Quick Entry Set whether you can add appointments quickly when the calendar is in Day format. Yes Initial View Set the format that appears when the calendar opens. Day Default Reminder Set the amount of time before an appointment or meeting that the handheld notifies you.
6 Other applications This section provides information on the following topics: • Tasks • MemoPad • Calculator • Alarm • Games
6: Other applications Tasks Create a task You can create a task to track the progress of an assigned duty. 1. On the Home screen, click the Tasks icon. The Find screen appears. 2. Click the trackwheel. A menu appears. 3. Click New. The New screen appears. New screen 4. In the Task field, type the subject of the task. 5. In the following fields, press the Space key until the preferred option appears: Field Description Default Status Set the progress status of the task.
Tasks 8. Click Save. The task is saved. Open a task 1. On the Home screen, click the Tasks icon. The Find screen appears. 2. Click a task. A menu appears. 3. Click Open. The task appears. Edit a task 1. On the Home screen, click the Tasks icon. The Find screen appears. 2. Click a task. A menu appears. 3. Click Open. The Edit Task screen appears. 4. Edit the task. 5. Click the trackwheel. A menu appears. 6. Click Save. The edited task is saved. Change the status of a task 1.
6: Other applications Delete a task 1. On the Home screen, click the Tasks icon. The Find screen appears. 2. Click a task. A menu appears. 3. Click Delete. A dialog box appears. 4. Click Delete. The task is deleted. Tip: To delete all completed tasks, on the Find screen, click the trackwheel. A menu appears. Click Delete Completed. Set task options 1. On the Home screen, click the Tasks icon. The Find screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options.
MemoPad 1. On the Home screen, click the MemoPad icon. The Find screen appears. 2. Click the trackwheel. A menu appears. 3. Click New. A blank memo appears. 4. In the Title field, type a name for the memo. 5. Press the Enter key. 6. Type a memo. 7. Click the trackwheel. A menu appears. 8. Click Save. The memo is saved. Open a memo 1. On the Home screen, click the MemoPad icon. The Find screen appears. 2. Click a memo. A menu appears. 3. Click View. The memo appears. Edit a memo 1.
6: Other applications Delete a memo 1. On the Home screen, click the MemoPad icon. The Find screen appears. 2. Click a memo. A menu appears. 3. Click Delete. A dialog box appears. 4. Click Delete. The memo is deleted. Set MemoPad options 1. On the Home screen, click the MemoPad icon. The Find screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The MemoPad Options screen appears. 4.
Alarm 4. Type another number. 5. Click the equal sign. The result appears. Tip: To use the calculator memory, select one of the following options: • To populate the memory, type a number. Click M+. • To recall the memory, click MR. • To clear the memory, click MC. • To replace the memory, type a number. Click MS. Convert measurements You can convert numbers to and from metric and imperial measurements. 1. On the Home screen, click the Calculator icon. The calculator appears. 2. Type a number. 3.
6: Other applications option appears: Field Option Default Daily Alarm Set whether the alarm is on or off. Off Time Set the time at which you want the alarm to notify you. 12:00 AM Snooze Set whether the alarm sounds again after the initial notification. Set the amount of time after each notification that the alarm notifies you again. Off Active on Weekends Set whether the alarm notifies you every day, including Saturday and Sunday. Yes 3. Click the trackwheel. A menu appears. 4. Click Save.
Games 2. Click the trackwheel. A menu appears. 3. Click New Game. The game starts. Tip: To pause a game, click the trackwheel. To resume a game, click Resume. BrickBreaker The object of this game is to destroy bricks using a paddle and a ball. During the game, the following capsules can fall from bricks that you destroy.
6: Other applications Set BrickBreaker options 1. On the Home screen, click the BrickBreaker icon. The BrickBreaker screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Options screen appears. 4. In the following fields, press the Space key until the preferred option appears: Field Description Default Paddle Movement Speed Set how quickly the paddle moves when you roll the trackwheel. 4 Paddle Acceleration Set whether the paddle speed accelerates as you roll the trackwheel.
7 Options This section provides information on the following topics: • Handheld options • • • • • • • • • • • • • • • • • • • • • About Applications Auto On/Off AutoText Browser Date/Time Firewall Localization Message services Network Owner Profiles Screen/Keyboard Security Service book SIM card SMS Status TLS WAP Push WTLS
Chapter 7: Options Handheld options View handheld options 1. On the Home screen, click the Options icon. The Options screen appears. Option Description About View your handheld copyright information. Applications View the applications that are installed on your handheld. Auto On/Off Set your handheld to turn on and off at specified times. AutoText View, add, edit, and delete AutoText entries. Browser Set browser options. Date/Time Set the date and time.
Handheld options Option Description TLS Set Transport Layer Security (TLS) options. WAP Push Set how your handheld processes WAP Push messages and applications. WTLS Set Wireless Transport Layer Security (WTLS) options. About View handheld information 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click About. Handheld and copyright information appears. 3. To return to the Options screen, press the Escape button twice.
Chapter 7: Options • To view all application details, click Modules. A list of modules appears. Click a module. A menu appears. Click Module Information. The application details appear. • To view third-party application details, click Properties. The application details appear. • To delete a third-party application, click Delete. Auto On/Off You can set whether you want your handheld to turn on and off at specific times.
Handheld options Enable or disable Auto On/Off 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Auto On/Off. The Auto On/Off screen appears. 3. In the weekday and weekend sections, select one of the following options: • To enable Auto On/Off, in the Disabled field, press the Space key until Enabled appears. • To disable Auto On/Off, in the Enabled field, press the Space key until Disabled appears.
Chapter 7: Options View AutoText entries 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click AutoText. The AutoText entries appear. Tip: To search for an AutoText entry, on the AutoText screen, type the first letters of the entry. Entries that begin with these letters appear. Create an AutoText entry 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click AutoText. The AutoText screen appears. 3. Click the trackwheel. A menu appears. 4.
Handheld options 6. In the following fields, press the Space key until the preferred option appears: Field Description Default Using Select one of the following options: SmartCase Specified Case: The capitalization of the AutoText entry appears exactly as you typed it. SmartCase: The capitalization of the AutoText entry changes depending on the context in which it is used. Locale Set whether the AutoText entry is available in all languages that are on your handheld or in a specific language only.
Chapter 7: Options 4. Click Delete. A dialog box appears. 5. Click Delete. The AutoText entry is deleted. Browser You can set the default browser configuration settings. Refer to "Setting browser options" on page 87 for more information on setting other browser options. Set browser options 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Browser. The Browser screen appears. 3.
Handheld options Date/Time Set the date and time 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Date/Time. The Date/Time screen appears. 3. In the following fields, press the Space key until the preferred option appears: Field Description Time Zone Set your time zone. Time Set the current time. Time Format Select a 12-hour or 24-hour clock. Date Set the current date.
Chapter 7: Options Accept or deny a connection request 1. In the dialog box that prompts you to accept or deny a connection request, select one of the following options: • To accept the request, select the Accept check box. • To deny the request, select the Deny check box. Tip: If you do not want a dialog box to appear each time that a request is made, in the dialog box, select the Don’t ask this again check box.
Handheld options 3. In the following field, press the Space key until the preferred option appears: Field Locale Description Select the language that you want to use on your handheld. Default current display language 4. Click the trackwheel. A menu appears. 5. Click Save. The language is selected. Note: If you change your display language, your AutoText entries are updated to reflect the change.
Chapter 7: Options Network Set network options 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Network. The Network screen appears. 3. In the following fields, press the Space key until the preferred option appears: Item Description Default Radio Turn on and turn off your handheld radio. On Scan Mode Set whether your handheld scans for and selects a wireless network automatically.
Handheld options Register your handheld manually 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Network. The Network screen appears. 3. Click the trackwheel. A menu appears. 4. Click Register Now. Your handheld is registered. Owner The text that you type on this screen appears when you lock your handheld. Set owner information 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Owner. The Owner screen appears. 3.
Chapter 7: Options The handheld has the following profiles. When you first receive your handheld, the Default profile is enabled.
Handheld options 3. Click New. A list of items for which you can receive notification appears. 4. In the Name field, type a profile name. 5. Click an item for which you can receive notification. A menu appears. 6. Click Edit. 7. In the following fields, press the Space key until the preferred option appears: Field Description Out of Holster Set how you are notified when your handheld is not in the holster. In Holster Set how you are notified when your handheld is in the holster.
Chapter 7: Options Edit a notification profile 1. On the Home screen, click the Profiles icon. The Profiles screen appears. 2. Click a profile. A menu appears. 3. Click Edit. A list of items for which you can receive notification appears. 4. Click an item. A menu appears. 5. Click Edit. 6. Edit the notification information. 7. Click the trackwheel. A menu appears. 8. Click Save. The options are saved. 9. Repeat steps 4 through 8 for the other items in the list. 10. Click the trackwheel. A menu appears. 11.
Handheld options 2. Click Get Link. The MIDI File screen appears. 3. Click Save. A dialog box appears. 4. In the Enter Tune Name field, type a name for the tune. 5. Click Save. A dialog box appears. 6. Click OK. The tune is downloaded. Tip: To listen to the tune before you download it, on the Midi File screen, click the Play icon. To stop playing the tune, click the Stop icon.
Chapter 7: Options 2. Click Screen/Keyboard. The Screen/Keyboard screen appears. 3. In the following fields, press the Space key until the preferred option appears: Field Description Standby Screen Set whether an image appears when your handheld is idle for a specified duration. ! To preview the standby screen, click the Preview button. Default Enabled Standby Timeout Set the duration of time that your handheld is 10 min idle before the standby screen appears.
Handheld options 3. In the following fields, press the Space key until the preferred option appears: Field Password Description Default Set whether you want to enable a password on your Disabled handheld. Refer to "Set a password" on page 129 for more information. Security Timeout Set the duration of time that your handheld is idle before it locks. 2 Min Lock Handheld Set whether your handheld locks when you insert it Upon Holstering into the holster.
Chapter 7: Options 8. In the Verify New Password field, type the password again. 9. Click the trackwheel. The password is enabled. Change the password 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Security. The Security screen appears. 3. Click the trackwheel. A menu appears. 4. Click Change Password. A dialog box appears. 5. In the Enter Password field, type the current password. 6. Click the trackwheel. A dialog box appears. 7.
Handheld options Lock your handheld 1. On the Home screen, click the Lock icon. Your handheld is locked. Unlock your handheld Warning: If you type your password five times incorrectly, you are prompted to type blackberry before you can continue. On subsequent password attempts, the characters that you type are displayed in the Enter Password field. If you type your password eight times incorrectly, you are prompted to type blackberry again before you can continue.
Chapter 7: Options Service book You can view the service books that are present on your handheld. Some handheld features (for example, wireless calendar synchronization) require a service book to function. Note: Your integration option determines which email service book appears on your handheld. View service books 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Service Book. The service books appear.
Handheld options Enable or disable SIM card security Prerequisite: To use SIM card security, the following requirements must be met: • Your service provider must provide you with a SIM card PIN code. • Your SIM card must be provisioned appropriately. 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click SIM Card. The SIM Card screen appears. 3. Click the trackwheel. A menu appears. 4. Select one of the following options: • To enable SIM card security, click Enable Security.
Chapter 7: Options 7. Click the trackwheel. A dialog box appears. 8. In the Enter new PIN code field, type your new PIN code. 9. Click the trackwheel. A dialog box appears. 10. Type your new PIN code again. The PIN code is changed. SMS Refer to "Setting SMS message options" on page 29 for more information on SMS options. Status View status items 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Status.
Handheld options TLS Transport Layer Security (TLS) provides additional authentication and security when you browse web pages using the BlackBerry Browser. It is an optional security feature that you can load onto your handheld using the Application Loader tool. Refer to the Desktop Software: Application Loader Help for more information on loading applications. Prerequisite: To use TLS your handheld must be enabled for Mobile Data Service on the BlackBerry Enterprise Server. Set TLS options 1.
Chapter 7: Options Set WAP Push options 1. On the Home screen, click the Options icon. The Options screen appears. 2. In the following check boxes, press the Space key to select or clear the option: Field Description Default Enable WAP Push Set whether WAP push is enabled or disabled. Selected Allow WAP Push Applications Set whether your handheld accepts third-party Selected applications. 3.
Handheld options Set WTLS options 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click WTLS. The WTLS screen appears. 3. In the following fields, press the Space key until the preferred option appears: Field Description Default Encryption Strength Set the encryption level for connecting to your Allow WAP gateway.
Chapter 7: Options 138 User Guide
8 Reference This section provides information on the following topics: • Icons • Troubleshooting • Maintenance
8: Reference Icons Address book Icon Description phone number contains a pause phone number contains a wait Messages Icon Description message is being sent message will be sent when possible attachment request sent message was sent to the network attachment request was successful PIN or SMS message was delivered to the recipient saved draft of email or PIN message message transmission error attachment request was not successful unopened email message opened email message unopened SMS message opened SMS
Icons Icon Description address book attachment Phone Icon Description phone call is in progress volume level phone call is muted call forwarding is enabled for all phone calls voice mail message pending text telephone (TTY) is enabled placed or received phone call unopened missed phone call log unopened voice mail message opened missed phone call log opened voice mail message Browser Icon Description unopened saved web page opened saved web page BlackBerry Wireless Handheld 141
8: Reference Icon Description browser is connected to the wireless network browser is not connected to the wireless network browser connection to the web page is secure browser connection to the web page is not secure play MIDI tune stop playing MIDI tune Calendar Icon Description appointment was initiated by a meeting invitation appointment or meeting has a reminder set appointment or meeting has text in the Notes field appointment or meeting recurs exception to a recurring appointment or meeting appoi
Troubleshooting Other applications Application Icon Description Tasks task is not started or is in progress task is deferred task is complete high priority low priority Alarm alarm is set Miscellaneous Alt mode Shift mode or CAP-lock mode NUM-lock mode new service book Troubleshooting Issue The handheld does not turn on. Possible cause The battery is not inserted correctly. Possible solution Reinsert the battery. Refer to the Getting Started and Quick Reference Card. The battery is too low.
8: Reference Issue Possible cause Possible solution The handheld does not respond or is ”frozen”. Various. Reset the handheld: Press the Alt key + the Right Shift key + the Backspace key. The display is difficult to read. The handheld is in a poorly lit area. Turn on the backlighting: Press the Power button. The display font is too small. Increase the size of the display font. Refer to page 127. The wireless radio is off. On the Home screen, click the Turn Wireless On icon.
Troubleshooting Issue Possible cause Possible solution Some handheld applications do not work. For example, the handheld does not send or receive messages, or the phone or browser do not work. The wireless radio is off. On the Home screen, click the Turn Wireless On icon. The handheld is not in an area of wireless coverage. Return to an area of wireless coverage. The battery is too low. Charge the handheld. Refer to the Getting Started and Quick Reference Card.
8: Reference Maintenance To Preserve battery life Do this Set the Auto On/Off feature. Refer to page 114. Turn off the radio when you are not in an area of wireless coverage: On the Home screen, click the Turn Wireless Off icon. Limit your use of the backlighting feature. Delete the original message when you send a reply. Refer to page 15. If you want to send a message to multiple people, use Add To, Add Cc, or Add Bcc instead of sending the message multiple times. Refer to page 13.
Index A about this guide, 7 accepting meeting invitations, 96 service books, 132 Access Number field, 70 Active Network field, 122, 145 adding additional contacts to messages, 14 applications, 79 attachments to messages, 17 contacts to groups, 45 multiple email addresses, 40 tunes, 126 See also creating Additional Numbers field, 70 address book adding groups, 42 creating contacts, 19, 40–44 deleting contacts, 45 deleting groups, 45 editing contacts, 44 editing groups, 45 icons, 140 searching for remote addr
Index B C B hotkey configuration field, 118 backlighting, 144, 146 battery maintenance, 146 troubleshooting, 143, 145 BlackBerry Browser, definition, 74 BlackBerry Desktop Software Online Help, 9 BlackBerry Web Client Online Help, 9 bookmark folders creating, 83 renaming, 84 setting default, 83 bookmarks availability, 81 creating, 80 deleting, 83 editing, 81 moving, 82, 84 opening, 81 BrickBreaker capsules, 109 definition, 109 navigating, 109 setting options, 110 browser about, 74 bookmarks, 80 browsing
Index order of bookmarks, 82 SIM card security PIN code, 133 task status, 103 user-defined field names, 41 volume for phone calls, 56 See also editing; setting clearing browser caches, 86 phone timers, 72 closing browser, 85 web pages, 85 conference calls, 57 configuring browser, 74 browser home page, 74 Confirm close on Escape field, 87 Confirm Delete field, 23, 47, 67, 100, 104, 106 Confirm execute scripts field, 87 Conflicts field, 24 connection requests, 120 Consider PIN Level 1 field, 23 contacts crea
Index call logging, 62 handheld password, 130 SIM card security, 133 disconnecting browser from wireless network, 85 display language, selecting, 120 Display Name field, 23 Display Time field, 23 distribution lists, See groups Do Not Disturb field, 125 draft messages icon, 140 saving, 14 E editing appointments, 97–99 AutoText entries, 117 bookmarks, 81 contacts, 44 email and PIN messages, 17 groups, 45 meetings, 97–99 memos, 105 notification profiles, 126 phone call notes, 59 saved searches, 36 SIM card c
Index calendar, 90 forwarding email and PIN messages, 16 phone call logs, 60 phone calls, 65 SMS messages, 28 full content, opening, 21 G games navigating, 109 pausing, 109 resuming, 109 setting options, 110 starting, 108 getting help, 9 Getting Started and Quick Reference Card, 9 groups adding contacts to, 45 changing contacts in, 45 creating, 42 deleting, 45 deleting contacts from, 45 editing, 45 opening, 44 H handheld options about, 113 applications, 113 auto on/off, 114 AutoText, 115 browser, 118 dat
Index ignoring phone calls, 55 images, viewing, 77 Importance field, 24 importance, setting, 24 In Holster field, 125 Incoming If Roaming field, 63 Initial View field, 100 inserting extensions, 41 pauses, 41 waits, 41 Int’l Calls field, 63 Int’l Not to Home PLMN field, 63 integration options, 8 IT Policy field, 129 K Key Rate field, 128 Key Tone field, 128 keyboard, setting options, 127 L Leave messages on SIM card field, 29 links definition, 15 email address, 15 phone number, 54 web page, 76 localizatio
Index network registering, 145 registering manually, 123 selecting, 122 notes definition, 9 icon, 9 notification profiles creating, 124 deleting, 126 editing, 126 enabling, 124 troubleshooting, 144 Number of Beeps field, 125 Number of Previous Items field, 29 O opening address book attachments, 18 appointments, 96 bookmarks, 81 contacts, 44 email and PIN messages, 12 file attachments, 21 groups, 44 meetings, 96 memos, 105 phone call logs, 58 SMS messages, 25 tasks, 103 web pages, 75–76 options address boo
Index logging, 62 making, 52–54 making conference, 57 making emergency, 54 making to voice mail, 55 muting, 56 placing on hold, 56 resuming, 56 turning mute off, 56 using applications during, 58 PIN code, changing for SIM card security, 133 PIN messages adding contacts to, 14 deleting, 30 editing, 17 forwarding, 16 marking opened, 37 marking unopened, 37 opening, 12 replying to, 15 requesting more of, 12 resending, 16, 17 saving, 30 saving draft, 14 searching for, 34 sending, 13–15 setting importance, 24 s
Index searches deleting saved, 36 editing saved, 36 performing, 35 saving, 35 selecting folders, 35, 61 specifying criteria for, 35 viewing saved, 35 searching by recipient, 36 by sender, 36 by subject, 36 contacts in remote address book, 46 messages, 34 phone call logs, 60 security changing handheld password, 130 changing SIM card PIN code, 133 disabling handheld password, 130 disabling SIM card password, 133 enabling handheld password, 128 enabling SIM card password, 133 locking handheld, 131 performing
Index short message service, See SMS messages Show Logs in Message List field, 62 SIM card definition, 132 disabling security, 133 enabling security, 133 SIM card contacts creating, 48 deleting, 49 editing, 49 viewing, 48 smart dialing, setting options, 68–69 smartcase, definition, 117 SMS messages deleting, 30 forwarding, 28 marking opened, 37 marking unopened, 37 opening, 25 removing history, 28 replying to, 28 resending, 28 saving, 30 searching for, 34 sending, 26–27 setting options, 29 SMS number, loca
Index mute, 56 turning on, radio, 144, 145 U Unanswered Calls field, 65 unlocking handheld, 131 URL home page, 74 web page, 75, 78 user-defined fields, changing, 41 V Validity Period field, 29 viewing application information, 113 appointments, 96 AutoText entries, 116 browser connection status, 86 browser history, 86 browser security settings, 79 contacts, 44 contents of spreadsheet cell, 21 criteria of last search, 36 current date in calendar, 91 email and PIN messages, 12 file attachments, 21 groups, 4
Index Weekday Off field, 114 Weekday On field, 114 Weekend Off field, 114 Weekend On field, 114 wireless email reconciliation definition, 32 prerequisites, 23 wireless network disconnecting browser from, 85 registering with, 123 158 troubleshooting, 144 wireless radio,troubleshooting, 145 Wireless Reconcile field, 24 wireless transport layer security, See WTLS WML, 75 worksheet, selecting in attachments, 21 WTLS, definition, 136 User Guide
