Instruction Manual

Note: BlackBerry App World is called BlackBerry World on BlackBerry 10 devices.

Update BBM

Although it's not required to switch BlackBerry devices, you should update to the latest available version of BBM and

associate BBM with your BlackBerry ID before you switch devices.

1. To see which version of BBM you're running on your old device, look for BlackBerry Messenger in your list of installed

applications.

2. To download BBM 7.0 or later on your old device, visit the BlackBerry World storefront or www.blackberry.com/bbm.

If you can't update your version of BBM, in BBM, press the key > Options > Back Up. Select a backup option.

What if I have contacts on my SIM card?

Your BlackBerry 10 device uses a micro SIM card. To get a micro SIM card for your device, contact your service provider.

If you saved contacts to your old SIM card, to make sure those contacts aren't lost, you might need to copy those contacts

to your old device before you back up your device data.

Tip: To copy contacts from your SIM card to your old device's built-in media storage, in your contact list on your old device,

press the key > SIM Phone Book. Press the key > Copy All To Contacts.

Backing up and switching devices

Transfer data from a BlackBerry 7 device

using a media card

Before you begin: This transfer option is only available if you're switching from a BlackBerry 7 device or later. To see what

version of software you're running, on your previous device's home screen, click Options > About, or click Options >

Device > About Device Versions.

When you switch to a new BlackBerry device using the Device Switch feature in the Setup application, you can move alarm

settings, BBM contacts, browser bookmarks, text messages, phone history, and wireless connection profiles between

BlackBerry devices. This feature is designed to move personal data but not work data.

1. On your BlackBerry 7 device, click Setup > Device Switch.

2. Click Using a Media Card > Save Data.

User Guide Device Switch