Instruction Manual

2. On your new device, swipe down from the top of the home screen. Tap Settings > BlackBerry Protect.

3. If necessary, set the BlackBerry Protect switch to On. Complete the setup process.

4. Tap Restore. Select your previous device as the device that you want to restore data from.

5. Tap Restore.

Transfer data from an iPhone or Android

device

Before you begin: You must be connected to a Wi-Fi network on both your old device and on your BlackBerry device.

You can use the device switch app to transfer contacts, pictures, and other personal data from your iPhone or Android

device to your new BlackBerry device. For more information about the device switch app, visit www.blackberry.com/

deviceswitchapp.

1. On your BlackBerry 10 device, visit www.blackberry.com/deviceswitchapp and download the device switch app.

2. Open the device switch app.

3. Complete the instructions on the screen.

After you switch devices

For information about returning your previous device to Research In Motion for recycling and safe disposal, visit

www.blackberry.com/recycling. The recycling and trade-up program is only available in certain areas.

Restoring your BBM contacts and groups

The first time that you open BBM, you are prompted for your BlackBerry ID. If you have used BBM before, consider the

following:

• If you are switching BlackBerry devices, you can use the Device Switch feature in BlackBerry Link on your computer or

on a device running

BlackBerry 7 or later to transfer your device data, including your contacts and groups from BBM

6.2 or earlier, to a new device.

• If you previously associated BBM with your BlackBerry ID (for example, on your current device), you can sign in with the

same BlackBerry ID to restore your BBM data over the wireless network.

After setting up BBM, your contacts, profile, and groups are automatically backed up over the wireless network based on

your BlackBerry ID. It's still a good idea to regularly save a backup file for your device on a computer using BlackBerry Link

in case your device is lost, stolen, or corrupted.

User Guide Device Switch