Instruction Manual

Try any of the following:
• Check that your personal email accounts have been set up. Email accounts aren't transferred and need to be set up in
the BlackBerry Hub on the device.
• Check that your work email accounts have been set up. For a Microsoft ActiveSync email account on a BlackBerry
Enterprise Server, contact your administrator for the information required to activate the account.
• Look for memos and tasks in the BlackBerry Remember app.
• Transfer apps by downloading them from the BlackBerry World storefront.
I can't transfer items using my media card
Try any of the following:
• Back up items from your media card to another source, such as your BlackBerry device built-in media storage or your
desktop computer. Format your media card or purchase a new media card. Save the items that you backed up to the
media card and then try transferring the items again.
• Use BlackBerry Link to transfer your info from one device to another. To download BlackBerry Link, on your computer,
visit www.blackberry.com/BlackBerryLink and select the Windows or Mac option.
User Guide Device Switch
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