Instruction Manual

Add an account to your device

You can add email accounts, social networking accounts (such as Facebook, Twitter, or LinkedIn), or even an Evernote

account to your device.

1. On the home screen, swipe down from the top of the screen.

Tap Settings > Accounts.

If you already added an account to your device, tap to add another account.

4. Tap the type of account that you want to add.

5. Enter the account information. Tap Next.

6. Change any additional settings, such as synchronization preferences.

7. Tap Done.

I can't add an email account

Try adding the account using advanced setup. You might need to get additional information about your account from your

administrator or from your email service provider.

I'm not receiving messages

Try the following:

• If you recently changed an account password, make sure that you update the password in the Accounts settings on

your BlackBerry device. On the home screen, swipe down from the top of the screen. Tap Settings > Accounts.

Tap an account. Make your changes. Tap Save.

• Check your network connection settings to make sure that your device is connected to a Wi-Fi or mobile network. If

you're not in a wireless coverage area, you should receive messages when you return to a wireless coverage area.

• If you're connected to a mobile network, check that data services are turned on. On the home screen, swipe down from

the top of the screen. Tap Settings > Network Connections > Mobile Network. Make sure the Data Services

switch is set to On.

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