Version: 10.2.
Published: 2014-01-25 SWD-20140125100730520
Contents Get started.....................................................................................................................................................5 Getting to know your device............................................................................................................................5 Device Switch.............................................................................................................................................. 46 Display......................
BlackBerry Story Maker............................................................................................................................. 159 Media sharing............................................................................................................................................160 Maps and locations....................................................................................................................................163 Maps.............................................
User Guide Get started Get started Getting to know your device New in this release Introducing BlackBerry 10 OS version 10.2.1 This software update introduces great new features to help you be more productive, and more in control. Discover more ways to prioritize your communications, read web content offline, customize menus, download Android apps, and monitor the battery power level so you can be more productive for longer.
User Guide Get started Calendar You can view a specific date in the calendar by tapping the top of the screen and selecting a date. You can use existing calendar information to create follow-up meetings, and with the Cisco WebEx Meetings app installed, you can schedule WebEx meetings. For more information, see Calendar. Contacts When you save a contact, you can select the account that you want to save it to, and you can move contacts between accounts.
User Guide Get started For more information, see Security, Getting to know your device and Battery and power. Introducing BlackBerry 10: Overview Introducing the reinvented BlackBerry – an intelligent and intuitive experience that constantly adapts to your needs. Designed around three main views – your messages, your minimized apps, and all apps – BlackBerry 10 OS allows you to effortlessly flow between tasks and applications with quick and simple gestures.
User Guide Get started Camera Your device has front and rear cameras for taking high resolution pictures and recording HD videos. You can open the camera from the home screen, and take a picture or record a video by tapping anywhere on the screen. Time Shift mode captures several milliseconds before and after your picture, so you can pinpoint the best frames to create the perfect shot. And from the camera, you can peek at the last picture that you took to see if you captured what you wanted.
User Guide Get started for each of your social networking accounts. From a reminder notification, you can send a message to the meeting organizer or all attendees. At a glance, you can view the people you are meeting on a particular day. The Calendar even suggests participants and locations, based on previous email and meetings. For more information, see Calendar. BlackBerry Browser The new BlackBerry Browser is powerful, responsive, and super-fast.
User Guide Get started Search You can search your entire device for files, settings, apps, help, and more. Either type your search term, or say it, from the home screen or from within an app. You can narrow your search to include only specific apps, or extend your search to include Internet sources. For more information, see Search. Voice Control The Voice Control app can make multitasking easier. You can speak your commands and perform a variety of actions virtually hands-free.
User Guide Get started For more information, see About BlackBerry Balance . What's different about BlackBerry 10? How do I get back to the home screen? • In many apps, you can tap • To minimize an app and return to the home screen, swipe up from the bottom of the screen. Back to return to the previous screen. How do I get to the menu? There is no Menu key on BlackBerry 10 devices. You can open menus by tapping the icons at the bottom of the screen, and by touching and holding items on the screen.
User Guide Get started How do I change my settings and options? Do any of the following: • To change the settings in an app, swipe down from the top of the screen. Tap • To see other options in many apps, tap . . • To change your BlackBerry device settings and connect to mobile and Wi-Fi networks, on the home screen, swipe down from the top of the screen. Tap Settings.
User Guide Get started Where is my email or other messages? All of your email, text messages, social networking notifications, missed calls, and voice mail messages can be found in the BlackBerry Hub. The BlackBerry Hub isn't like other apps on your BlackBerry device. It's at the core of the BlackBerry 10 experience, and it's always running so that you stay connected no matter what you're doing on your device. To get to the BlackBerry Hub, on the home screen, slide your finger right.
User Guide Get started Where are the phone keys and my notification profiles? • BlackBerry 10 OS includes the following built-in notification modes: Normal, Phone Calls Only, Vibrate Only, Silent, and All Alerts Off. • You can quickly turn on Silent mode by swiping down from the top of the home screen and tapping • • You can set custom ring tones for contacts in the Contacts app.
User Guide Get started Where are my apps? Some of the apps that you used on your old BlackBerry device might not be available on your BlackBerry 10 device. In the BlackBerry World storefront, you can check if your old apps are available for download on the My World screen or find new apps. How do I edit or move text? There's no need for a trackpad or trackball on a BlackBerry 10 device! Just touch and hold your finger on text to show a menu with options to select, cut, copy, and paste text.
User Guide Get started Insert the cursor 1. Tap a word or text field to show the cursor. 2. • To move the cursor to another spot, drag the circle. • To move the curosor one character at a time, tap the top, bottom, left or right of the circle. 3. Insert text where you place the cursor. Tip: Make sure that you place your finger on the outer part of the circle so that you can still see the cursor.
User Guide Get started In BBM, tap your profile picture. On your profile page, your PIN appears below your barcode. In an email or text message, you can also type mypin to display your PIN. How do I find my own phone number? icon. In the Calls or Contact view, in the center of the screen , swipe down and On the home screen, tap the your phone number will appear at the top of the screen. In an email or text message, you can also type mynumber to display your phone number.
User Guide Home screen at a glance 18 Get started
User Guide Get started Application icons Icon Description BlackBerry Hub Access all of the messages and notifications that you receive from your different accounts from one convenient location. Contacts Access the contacts from all of your accounts, as well as their updates and your shared activities, in a single app. Browser View webpages more easily using the reader mode, and share webpages quickly with your contacts.
User Guide Icon Get started Description BBM Chat in real time by using text or video, and share files with up to 30 BBM contacts. Text Messages Send and receive SMS and MMS messages, if provided as part of your wireless service plan. BlackBerry World Download, buy, rate, and review apps, games, music, and videos. Remember A productivity app for collecting and categorizing the information you want to remember. Docs To Go Create, edit, and format Microsoft Word documents and Microsoft Excel spreadsheets.
User Guide Icon Get started Description Maps Search for places, get turn-by-turn directions, and save favorite places. Games Find games to download and play. Add your friends so that you can view their games or challenge them to a game. YouTube Share your videos with friends, family, and the world. Voice Control Speak your commands to make a call, send messages, search the Internet, and more. Clock Track the time using a world clock, stopwatch, timer, and alarm clock.
User Guide Icon Get started Description Setup Set up your accounts, personalize your device, and watch tutorials about using BlackBerry 10 OS. Help Find out how to do things quickly on your device, read FAQs, and learn tips that can help increase your productivity. Notification icons The notification icons show you that you have new or unopened items for your accounts in the BlackBerry Hub. When you have a new item, the indicator appears on the notification icon.
User Guide Get started Setup and activation Inserting the micro SIM card and media card Insert the micro SIM card CAUTION: Your BlackBerry device is designed for use with a micro SIM card. To avoid possible damage to your device, do not insert a SIM card adapter into your device. 1. From the bottom of your BlackBerry device, pull up the back cover. 2. With the metal contacts pointing away from you, insert the micro SIM card into the slot on the left side of your device.
User Guide Get started Set up your device The first time your BlackBerry device starts, the Setup app opens. The Setup app needs a network connection, so make sure your device is connected to a mobile network or is within range of a Wi-Fi network. After the initial setup, you can open the Setup app by tapping the Setup icon on the home screen. The Setup app prompts you to enter an existing BlackBerry ID or create a new one.
User Guide Get started 2. Enter the email address. 3. Tap Next. 4. Enter the password for the account. 5. Tap Next. 6. Change any additional settings (for example, the types of content to sync with your device). 7. Tap Done. Add a social networking or Evernote account You can add a Facebook, Twitter, LinkedIn, or Evernote account to your device. When you add an Evernote account to your device, your Evernote notebooks are available in BlackBerry Remember. 1.
User Guide • Get started Server address When you add an email account that's supported by Microsoft Exchange ActiveSync, messages, calendar events, contacts, tasks, and notes associated with the account are synced with your BlackBerry device. 1. On the Add Account screen, tap 2. Enter the username, email address, password, and server address for the account. 3. > Microsoft Exchange ActiveSync. • To turn off push email, set the Push switch to Off.
User Guide Get started 5. Tap Next. 6. On the Forwarding screen, complete the fields to add a forwarding email address. 7. Tap Next. Note: It can take 5 to 15 minutes before your email is forwarded to the forwarding email address. To receive your BlackBerry email on your device, make sure that you add the forwarding email account to your device.
User Guide Get started Before you switch devices For information about how to switch to a BlackBerry device from an older BlackBerry device or a third-party device, visit www.blackberry.com/deviceswitch. Learn what transfer options are available to you The types of data transferred depends on the transfer method you use and the type of smartphone you're transferring data from. Data transferred might include some settings, phone history, pictures, music, browser bookmarks, and so on.
User Guide If you can't update your version of BBM, in BBM, press the Get started key > Options > Back Up. Select a backup option. What if I have contacts on my micro SIM card? Your BlackBerry 10 device uses a micro SIM card. To get a micro SIM card for your device, contact your service provider. If you saved contacts to your old micro SIM card, to make sure those contacts aren't lost, you might need to copy those contacts to your old device before you back up your device data.
User Guide Get started Restart or reset your device If your BlackBerry device is running slower than usual or not responding, turning off and turning back on your device might help to solve the problem. Do one of the following: • To restart your device, press and hold the Power/Lock key on the top of your device. Tap • . To reset your device, press and hold the Power/Lock key for ten seconds.
User Guide Get started Tips: Charging your device Your BlackBerry device uses a lithium-ion battery. To maximize your use of this type of battery, when possible, do the following: • • • • • Avoid using your device while it's charging to help it charge faster. Charge your device often, even when the battery charge isn't low. Avoid charging, using, or storing your device in extremely hot or cold places, such as on a vehicle dashboard.
User Guide Get started Unlock your device with a network unlock code To obtain the unlock codes for your BlackBerry device, contact your service provider. Your device might be network locked which allows your device to make a mobile network connection with only your current service provider. For example, if you want to use a micro SIM card from another service provider, you might need to enter an unlock code.
User Guide Get started • To automatically lock your device when it's in a BlackBerry case, on the home screen, swipe down from the top of Settings > Security and Privacy > Device Password > Lock Device When Holstered. the screen. Tap To unlock your device, press the Power/Lock key on the top of your device. Swipe up from the bottom of the screen. When prompted, enter your device password. Using the touch screen Take a moment to check out how to navigate your BlackBerry device using these basic gestures.
User Guide Get started Select items Do any of the following: • To select an item, simply tap it. If the item can be opened it will open, if not it will be highlighted. • To highlight an item without opening it, touch and hold the item. • To highlight multiple items, such as pictures or songs that you want to share, touch and hold one item. Tap additional items. To clear an item, tap it again.
User Guide Get started Zoom in to or zoom out from the screen If you want a closer view of a detail in an image, or if you're having trouble reading words that are too small, you can magnify the screen by zooming in. To see more of the screen, zoom out. Slide your fingers apart to zoom in, or slide your fingers together to zoom out. Move items from one place to another 1. On the home screen, touch and hold the item you want to move. 2.
User Guide Get started Minimize apps and show your Active Frames When you minimize an app it appears as an Active Frame on the home screen. This is great for multitasking as you don't need to do things like save and close documents before you use the browser, or restart your browser session after you check your email. Swipe up from the bottom of the screen. Tip: When you're done using your app, you can close it by tapping in the lower-right corner of the app.
User Guide Get started Tip: Keep your finger on the screen while you peek at the BlackBerry Hub. To go back to what you were doing, slide your finger back down. Show the menus You can find additional features, options, and help by exploring the menus. Do any of the following: • To see the additional actions you can perform in an app, tap or . • To see the additional actions for a specific item within an app, such as a song or a picture, touch and hold the item.
User Guide Get started Show the keyboard Using two fingers, swipe up from the bottom of the screen. Tip: To hide the keyboard, tap the screen outside a text entry field. If you want to hide the keyboard and there's nowhere to tap on the screen, swipe two fingers down from the top of the keyboard. Navigating within an Android app Some of the apps and games that are available in the BlackBerry World storefront are Android apps that were converted to be used on BlackBerry devices.
User Guide Get started Personalizing your device Customize your device settings Your BlackBerry device is designed to provide you with extensive customization and control. You can take it out of the box and get started, and you can tailor and optimize your device to your needs. Get acquainted with all the options and discover more about what your device can do. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings. For more information about a particular setting, see the Help.
User Guide Get started Download and buy apps, games, music, and videos Apps, games, and music that you buy can be deleted and downloaded again as many times as you want to on the same BlackBerry device, and on up to four additional devices without your having to pay for the items again. 1. In the BlackBerry World storefront, tap an item. 2. In the upper-right corner of the screen, tap the button with the price displayed on it. 3.
User Guide Get started Change your sounds, notifications, or ring tones In the Notifications settings, you can change the settings for your sounds, notifications, and ring tones. You can also set the volume level of the notifications, number of vibrations, and more. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. To change your global notification settings, tap a setting in the Mode drop-down list or change the Sound, Vibrate, LED, Instant Previews, or Volume settings.
User Guide Get started Bookmark a favorite webpage On a webpage, tap > . Overview of device settings Item Description Turn off all wireless connections. Airplane Mode • Network Connections Notifications Main Volume • • • • • Mute BlackBerry Keyboard sounds. Turn on vibrate mode. Turn off Instant Previews and LED notifications. Customize audio and visual notifications for specific apps. • • • Adjust the overall volume on your device. Assign the volume keys.
User Guide Item Get started Description • Language and Input • Turn on or turn off text prediction, word substitution, and spell check. Change the language, region settings, and measurement system. Turn on voice dictation and set voice recognition and feedback preferences. Voice Control BlackBerry Balance (if available) Create or change a work space password. Delete only your work space and data from your device and leave your personal data intact.
User Guide Item Get started Description Date and Time • Software Updates • View the current software version running on your device. Check for software updates. and Search • • • Storage and Access View available storage space and set up access to the files stored on your device, including USB connections, network identification, file sharing, Wi-Fi sharing, and password protection for sharing files. • • Location Services Clear search history. Remove or prioritize apps that are searched.
User Guide Get started Visit blackberry.com/support for self-help resources such as manuals and knowledge base articles. Watch videos to learn how to set up or use features on your device. Find answers or post your own question on community forums. Share tips and solutions on social networks and BlackBerry blogs. Visit blackberry.com/contact for information about who to call for warranty information, billing, repairs, or technical support.
User Guide Get started A BlackBerry Virtual Expert test failed If the BlackBerry Virtual Expert app indicates a problem with your device, do the following: • • • If possible, back up the data on your device. You can use BlackBerry Link to save a backup on your computer. To download BlackBerry Link, on your computer, visit www.blackberry.com/BlackBerryLink and select the Windows or Mac option. Note your device software version and PIN number.
User Guide • • Get started Switching from a BlackBerry device that has BlackBerry Protect installed? You can use BlackBerry Protect to transfer supported data, such as contacts, from your current device's backup file to your new device. Learn how to switch devices using BlackBerry Protect. Switching from an iPhone or Android device? You can download the device switch app from BlackBerry World. Learn how to switch devices using the device switch app.
User Guide Get started Backing up and switching devices Transfer data to a new device using a computer and BlackBerry Link If your current BlackBerry device is running BlackBerry Device Software 5.0 or later, you can use BlackBerry Link to transfer supported data and settings such as device settings, phone history, media files, browser bookmarks, and so on to your new BlackBerry 10 device. This feature is designed to move personal data but not work data. 1.
User Guide Get started Transfer data to a new device using BlackBerry Protect To use this feature, the BlackBerry Protect app must be installed on your previous BlackBerry device. Your previous device must be running BlackBerry 7.1 or earlier. You can use BlackBerry Protect to move supported data from your previous device to your new BlackBerry 10 device. 1. On your previous device or using the BlackBerry Protect website, back up your data. 2.
User Guide Get started Restoring BBM The first time that you open BBM, you are prompted for your BlackBerry ID. If you have used BBM before, consider the following: • • If you are switching BlackBerry devices, you can use the Device Switch feature in BlackBerry Link on your computer or on a device running BlackBerry 7 or later to transfer your device data, including your contacts and groups from BBM 6.2 or earlier, to a new device.
User Guide • • • Get started Wipe your old device to delete all of your data. To delete all of your device data, if necessary, set a device password and then enter the password incorrectly ten times. Download apps from the BlackBerry World storefront. Explore the Help app on your device and discover tips and tricks.
User Guide Get started Add a work account supported by BlackBerry Enterprise Service 10 If your organization uses BlackBerry Enterprise Service 10, you can add your work account to your device and take advantage of features like BlackBerry Balance. If your organization hasn't upgraded to BlackBerry Enterprise Service 10 and is using BlackBerry Enterprise Server 5 or earlier, you can still add your work account and have it use Microsoft Exchange ActiveSync. For more information, contact your administrator.
User Guide • • Get started Your username and work network password Server address When you add an IBM Notes Traveler email account, messages, calendar events, contacts, tasks, and notes associated with the account are synced with your BlackBerry device. 1. On the Add Account screen, tap 2. Enter the username, email address, password, and server address for the account. 3. > IBM Notes Traveler. • To turn off push email, set the Push switch to Off.
User Guide Get started Note: To increase the activation speed of IMAP email accounts, it is recommended that you enter the IMAP Path Prefix. For more information, contact your administrator. 1. On the Add Account screen, tap 2. Enter the account information. 3. > IMAP or POP. • To set how frequently your BlackBerry device checks for new messages (if push email isn't supported), in the Sync Interval drop-down list, tap an option.
User Guide • Get started To reset your password on your BlackBerry device, when you are prompted to sign in with your BlackBerry ID, click Forgot Password. Answer your security question and complete the instructions on the screen. Once you have completed the steps above, you will receive a password reset email. If you complete the steps to reset your password on a computer, the password reset email can only be viewed on a computer and isn't delivered to your device.
User Guide Get started Display Change your backlighting 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. To adjust the brightness, move the slider back and forth. Settings > Display. Tip: After you swipe down from the top of the screen, if you see slider without going into the Display screen. in the quick settings, you can tap to display the Change your font size 1. On the home screen, swipe down from the top of the screen. 2. Tap 3.
User Guide Get started Change your device's regional settings 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. In the Region drop-down list, tap the region that you want to use to set your device's date format, default currency, and number format. Settings > Language and Input. Lock your screen By locking the screen, you can help prevent your BlackBerry device from sending accidental messages or pocket dialing.
User Guide Get started Lock your work space If your BlackBerry device uses BlackBerry Balance technology to separate your work and personal activity, you can lock your work space and continue to access personal files, personal apps, and personal data on your device. 1. If you don't have a work space password, to create one, on the home screen, swipe down from the top of the screen. Tap Balance > Set Password. Type a password. 2. On the home screen, swipe down from the top of the screen.
User Guide Get started Take a screen shot of your device To take a screen capture of your BlackBerry device, press the Volume Up key and the Volume Down key at the same time. Note: If you have BlackBerry Balance installed on your device and your work space is unlocked, screen shots are saved in your work space. Search Search your device When you search your BlackBerry device from the home screen, your results are categorized by file type and application type.
User Guide Get started Filter your search results If you know the type of file you're looking for, you can use the search filter to narrow your results. It doesn't matter whether you turn on the search filter before or after you start your search.The filter is cleared the next time you enter search terms. 1. In the Search application, tap the icon that appears beside the text entry field. 2. Tap the category that you want search results for.
User Guide Phone Phone Phone Phone at a glance While on a call, you can switch between the speakerphone, headset, and handset; mute a call; or start a conference call by making another call. You can also open the dial pad, make notes while on a call, and move a call to BBM Video. Making and receiving calls Make a call 1. In the Phone app, tap .
User Guide 2. Dial a number. 3. Tap Call. Phone Call a recent number or speed dial contact 1. In the Phone app, tap 2. Tap a name, number, or speed dial contact. . Tip: To choose the phone line or app you want to use when you call a recent number, touch and hold a recent number. Tap . Call someone from your contact list 1. In the Phone app, tap 2. Tap a contact. 3. If you have multiple phone numbers for a contact, tap the number that you want to call.
User Guide Phone Silence the ring tone when you receive a call If you receive a call while your sound notifications are turned on, you can quickly silence your ring tone. When you silence the ring tone, you still need to answer or decline the call. When you receive an incoming call, tap . Put a call on hold While on a call, press and hold until Call Held appears on the screen. Take notes during a call While on a call, you can take notes that are saved as entries in BlackBerry Remember.
User Guide Phone 1. While on a call, tap Add Call. 2. Do any of the following: • 3. Tap a phone number, name, or speed dial contact. • Tap . Tap a contact. • Tap . Dial a number. To merge both calls and start a conference call, tap . To add more people to the conference call, repeat steps 1 to 3. Remove people from a conference call 1. While in a conference call, to view the conference call participants, tap 2.
User Guide Phone When you turn on this feature and you have a headset connected to your BlackBerry device, your calls will automatically be answered after 5 seconds. Move a call from your headset to your device When you have a headset connected to your BlackBerry device, incoming calls are automatically received on your headset. You can manually move the call back to the device. To manually move the call back to your device, while on a call, tap To move a call back to the headset, tap > Handset. .
User Guide Phone To call a contact from your keyboard speed dial list, in the Phone app, tap with the contact. . Press and hold the key that you associated Delete a contact or number from your speed dial list 1. In the Phone app, tap 2. In your speed dial list, touch and hold a contact or number. 3. Tap . . Delete a contact from your keyboard speed dial list 1. In the Phone app, swipe down from the top of the screen. 2. Tap 3. Touch and hold a contact or number. 4.
User Guide Phone 2. Tap 3. Type your voicemail access number and password. > Voicemail. After you have set up your voicemail, you can call your voice mail service from the Calls screen in the Phone app. Using a visual voicemail service Listen to a visual voicemail message 1. In the BlackBerry Hub or Phone app, tap a voicemail message. 2. Tap . Forward a visual voicemail message 1. In the BlackBerry Hub or Phone app, touch and hold a voicemail message. 2. Tap .
User Guide Phone Change your visual voicemail password Depending on your wireless service provider, this feature might not be supported. 1. In the Phone app, swipe down from the top of the screen. 2. Tap 3. Tap Change Password. > . Prevent visual voicemail messages from downloading while you are roaming Depending on your wireless service provider, this feature might not be supported. 1. In the Phone app, swipe down from the top of the screen. 2. Tap 3.
User Guide Phone Set up call forwarding Depending on your wireless service provider, this feature might not be available. 1. In the Phone app, swipe down from the top of the screen. 2. Tap 3. Set any of the switches to On. 4. To change the number that your calls are forwarded to, tap the drop-down list under a switch and type a number. > Call Forwarding. Block calls When you block calls, you can block all incoming or all outgoing calls, and all incoming or all outgoing calls when roaming.
User Guide Phone Set up smart dialing You can use smart dialing to set a default area code and country code that is applied automatically to the phone numbers that you call, so that you don't have to dial the country code or area code when you make a call within your own country. Smart dialing also makes calling an organization or company easier, too.
User Guide Phone Set up your fixed dialing numbers When you set up and use fixed dialing numbers, you can only make calls and send text messages to the phone numbers that you added to the fixed dialing numbers list. For example, if you give your BlackBerry device to your child to use, you can limit the phone numbers that your child can call. To use fixed dialing numbers, your service provider must set up your micro SIM card for this feature.
User Guide Phone BBM Video BBM Video at a glance Start a BBM Video chat You can start a BBM Video chat from any BBM chat or from the Phone or Contacts app on your BlackBerry device. If you try to start a BBM Video chat from the Phone or Contacts app with someone who isn't a BBM contact, you will be asked to add the person to BBM before you start your BBM Video chat. In a BBM chat, the Phone app, or the Contacts app, tap 72 .
User Guide Phone Accept or decline a BBM Video chat or BBM Voice chat When you receive a BBM Video chat or BBM Voice chat, the name of the person and the type of chat appear on your screen. You can silence the ring tone before you respond by tapping . 1. Touch and hold the circle at the bottom of the screen. 2. Do one of the following: • To accept the chat, slide your finger to the left. Release your finger when the circle covers • To decline the chat, slide your finger to the right.
User Guide 2. Phone Drag the thumbnail to a different corner of the screen. Move your BBM Video chat to an external display Connect your device to an external display using Miracast technology. If necessary, connect your device to the external screen by using an HDMI cable. You can move your BBM Video chat to an external display, such as a TV, for a larger picture. 1. During a video chat, tap 2. Select an option. .
User Guide Phone Change your sounds, notifications, or ring tones In the Notifications settings, you can change the settings for your sounds, notifications, and ring tones. You can also set the volume level of the notifications, number of vibrations, and more. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. To change your global notification settings, tap a setting in the Mode drop-down list or change the Sound, Vibrate, LED, Instant Previews, or Volume settings.
User Guide 8. Tap Phone until the Contacts Notifications screen appears. Contacts that you set customized notifications for are listed on the Contacts Notifications screen. Customize notifications for an app 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. At the bottom of the Notifications screen, tap Applications. 4. Tap an application. 5. Change the Sound, Tone, Vibrate, LED, or Instant Previews settings. 6. Tap Settings > Notifications.
User Guide • Phone To view the message in the BlackBerry Hub, tap the preview. • To dismiss the preview, tap • . To ignore the preview, wait a few seconds until it disappears. • To reply to a BBM message or text message without leaving the app that you're currently in, tap . Turn off Instant Previews By default, the Instant Previews feature is turned on. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Set the Instant Previews switch to Off. Settings > Notifications.
User Guide Phone 2. Tap 3. Set the Lock Screen Notifications switch to Off. Settings > Security and Privacy > Lock Screen. View Lock Screen Notifications 1. To unlock your BlackBerry device, swipe up from the bottom of the screen to the middle of the screen. 2. To view the Lock Screen Notifications, tap the notification icon. Tip: To collapse the Lock Screen Notifications view so that only the notification icons are visible, swipe left or tap an icon.
User Guide Messages Messages BlackBerry Hub Staying connected with the BlackBerry Hub The BlackBerry Hub gathers all of the messages, notifications, and events that you receive from your different accounts into one convenient location. In the BlackBerry Hub, you can receive and respond to email, text messages, or BBM chats all in the same place. Additionally, you can see and respond to direct messages and notifications from your social networking accounts, glance at your upcoming events, and more.
User Guide Messages The BlackBerry Hub at a glance Setting up and managing accounts Tutorial: Setting up an email account on a BlackBerry 10 device This tutorial provides you with the opportunity to see and then practice setting up an email account on a BlackBerry 10 device. Note: This tutorial is available in English only. Start the tutorial http://docs.blackberry.
User Guide Messages Tutorial: Setting up a Facebook account on a BlackBerry 10 device This tutorial provides you with the opportunity to see and then practice setting up a Facebook account on a BlackBerry 10 device. Note: This tutorial is available in English only. Start the tutorial http://docs.blackberry.
User Guide Messages Set up email or other types of accounts on your device You can add email accounts, social networking accounts (such as Facebook, Twitter, and LinkedIn), or even an Evernote account to your device. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. If you already added an account to your device, tap Settings > Accounts. to add another account. Add a personal email account 1. On the Add Account screen, tap Email, Calendar and Contacts. 2.
User Guide • Messages Server name 1. On the Add Account screen, tap 2. Enter the username, activation password, and server address for your account. 3. Tap Done. > Work Account. After you add a work account, follow the prompts to set a work space password to use with BlackBerry Balance and to enter your work network password.
User Guide • 3. Messages To change how far back in time your device syncs messages, in the Sync Timeframe drop-down list, tap an option. Tap Next. Add a BlackBerry email account If you set up a BlackBerry email account (normally in the format user@.blackberry.com) on a previous BlackBerry device, to continue to receive messages for that account on your BlackBerry 10 device, you must set up a forwarding email address and then add that email address to your device. 1.
User Guide Messages Add a CalDAV or CardDAV account Make sure you know the following information: • • • Your username and password The email address associated with the account The server address for the account You can add a CalDAV or CardDAV account to sync calendar events or contacts, respectively. 1. In the Add Account screen, tap 2. Enter the account information. 3. Tap Done. > CalDAV or CardDAV.
User Guide • • • Messages Make sure that your email address and password have been typed correctly. Make sure that your device is connected to a mobile or Wi-Fi network. Add the email account using advanced setup. On the home screen, swipe down from the top of the screen. Tap Settings > Accounts > > . Tap the type of account that you want to add. You might need to get additional information about your account from your administrator or email service provider.
User Guide Icon Messages Description Message has been sent Message could not be sent Viewing and searching messages Where is my email or other messages? All of your email, text messages, social networking notifications, missed calls, and voice mail messages can be found in the BlackBerry Hub. The BlackBerry Hub isn't like other apps on your BlackBerry device. It's at the core of the BlackBerry 10 experience, and it's always running so that you stay connected no matter what you're doing on your device.
User Guide Messages Navigate your list of messages and notifications In the BlackBerry Hub, touch and hold a date bar. • To go to messages and notifications for the next day, tap . • To go to messages and notifications for the previous day, tap . • To go to the top of your list of messages and notifications, tap . • To go to the bottom of your list of messages and notifications, tap .
User Guide 4. Messages Tap again. To see all of your messages again, tap Cancel at the top of the screen. Tip: You can also find your flagged messages in BlackBerry Remember, in the Flagged Messages folder (for work accounts) or the Unfiled folder (for personal accounts). Viewing important messages with the BlackBerry Priority Hub With the BlackBerry Priority Hub feature, important messages are highlighted so that you can quickly find them in the BlackBerry Hub.
User Guide 2. Messages Set the Sender has the Same Last Name as Me or Message Sent with High Importance switch to Off. Create a priority rule You can create a rule so that messages that are sent from specific accounts, or with a specific subject, or with other specific criteria are sent to your BlackBerry Priority Hub. You can also set a Level 1 alert for specific messages so that you receive a custom notification when these messages are sent to you. 1. Tap > 2. Tap . 3.
User Guide Messages Sort attachments You can sort attachments by date, sender, name, type (for example, by pictures and documents), or account. 1. In the BlackBerry Hub, tap 2. Tap 3. In the Sort drop-down list, tap a sort option. > . . Share or save your attachments 1. In the BlackBerry Hub, tap 2. Touch and hold an attachment. 3. Tap 4. When the download is complete, touch and hold the attachment. . . • To share the attachment, tap . .
User Guide Messages Reply to or forward an email In an email, do one of the following: • To reply to the email, tap . • To reply to all recipients of the email, tap • To forward the email, tap . . Attach a file to an email or text message If your wireless service plan supports MMS messages, you can add an attachment to a text message. 1. While composing an email or text message, tap 2. Find the file. 3. Tap the file. .
User Guide Messages Accept spelling suggestions If spell check is turned on, spelling mistakes are underlined in red as you type. Tap the underlined word. • To accept a spelling suggestion, tap the suggested word. • To add the word to your personal dictionary, tap Add to Dictionary. Forward a text message 1. In the BlackBerry Hub, touch and hold a text message. 2. Tap .
User Guide Messages Add, rename, or delete an email folder In the BlackBerry Hub, tap the drop-down list at the top of the screen. . Type a name for the • To add a folder, touch and hold the folder that you want to use as the parent folder. Tap folder. Tap OK. • To rename a folder, touch and hold the folder. Tap • To delete a folder, touch and hold the folder. Tap . Type a new name for the folder. Tap OK. .
User Guide Messages • To save the picture, tap . • To share the picture, tap . • To set the picture as your BBM profile picture, a contact picture, or your wallpaper, tap . Save a draft email 1. While composing an email, tap Cancel. 2. In the dialog box, tap Save. Securing your email You can digitally sign or encrypt messages if you use a work email account that supports S/MIME-protected messages or IBM Notes email encryption on your BlackBerry device.
User Guide 9. Messages Below Signing Certificate, in the drop-down list, tap the certificate that you imported. 10. Below Encryption Certificate, in the drop-down list, tap the certificate that you imported. Turn on IBM Notes email encryption on your device To complete this task, you must add a work account that supports IBM Notes email encryption to your device. 1. In the BlackBerry Hub, tap 2. If necessary, tap the NNE tab. 3. Set the NNE switch to On. > > Secure Email.
User Guide Icon Messages Description The certificate status is being determined. The certificate chain has been revoked. Tips: BlackBerry Hub Peek at your messages in the BlackBerry Hub from anywhere Whether you're on your home screen or using an application, you can peek at or open the BlackBerry Hub from anywhere on the device. 1. From the bottom of the screen, slide your finger up just a little bit. The current view shrinks to show your notifications. 2.
User Guide Messages Peek at your messages and notifications while you're composing or viewing a message In a message, slowly slide your finger from the left edge of the message to the right. Continue sliding to bring your list of messages and notifications into view. Jump to the next or previous message 1. In a message, slowly slide your finger from the left edge of the message to the right to peek at your list of messages. 2.
User Guide Messages Create a meeting from an email When you create a meeting or event from an email, your BlackBerry device populates the invitation with the subject line from the email, and the recipients of the email become the invitees. 1. In an email, tap 2. Enter any additional information for the meeting. 3. Tap Save. > . Add a contact from the BlackBerry Hub 1. In the BlackBerry Hub, touch and hold a message. 2. Tap • .
User Guide Messages BlackBerry Hub settings Set an out-of-office reply Some email accounts might not support out-of-office replies. 1. In the BlackBerry Hub, tap 2. Tap an email account. 3. Set the Out of Office Reply switch to On. 4. Type a message in the field. > > Email Accounts. Add a signature to an email account 1. In the BlackBerry Hub, tap 2. Tap an email account. 3. Set the Auto Signature switch to On. 4. Type your signature in the field. > > Email Accounts.
User Guide 2. Messages Change your settings. View conversation threads instead of single messages 1. In the BlackBerry Hub, tap 2. In the Display Style drop-down list, tap Conversation. > Settings > Display and Actions. Stop showing sent or filed messages in the BlackBerry Hub In the BlackBerry Hub, tap > Settings > Display and Actions. • To stop showing filed messages, set the Show Filed Messages switch to Off. • To stop showing sent messages, set the Show Sent Messages switch to Off.
User Guide Messages Change options for text messages In the BlackBerry Hub, tap > Settings > Text Messages. • To receive a delivery or read notification for the messages you send, tap the SMS tab or the MMS tab. Set the Confirm Delivery or Confirm Read switch to On. • To allow other devices to see when you receive or read a text message with an attachment, tap the MMS tab. Set the Allow Delivery Confirmation or the Allow Read Confirmation switch to On.
User Guide Messages 3. Tap 4. Type your status. 5. Tap Post, Tweet, or Send. . About public warning messages Public warning systems are used to send alert messages to users with enabled mobile devices. Public warning messages are text messages that alert users of possible threats to safety in their area. Messages may include severe weather warnings, missing child alerts, or national emergencies.
User Guide • • Messages Check your network connection settings to make sure that your device is connected to a Wi-Fi or mobile network. If you're not in a wireless coverage area, you should receive messages when you return to a wireless coverage area. If you're connected to a mobile network, check that data services are turned on. On the home screen, swipe down from the top of the screen. Tap Settings > Network Connections > Mobile Network. Make sure the Data Services switch is set to On.
User Guide Messages joyn for BlackBerry 10 devices About joyn Do you have friends and contacts who aren't using a BlackBerry 10 device? If so, you can chat, call, send pictures, and share videos with these contacts using joyn. If your wireless service provider supports joyn, within the Contacts app or the Phone app, the icon appears beside contacts who are using joyn, so that you can easily find other users.
User Guide Messages Delete a joyn chat On a chat screen, tap > . Call a joyn contact 1. In the Phone app, tap 2. Tap 3. If you have multiple phone numbers for a joyn contact, tap the number that you want to call. . beside the contact you want to call. Tip: During the call, tap to start a chat or a video share, or share a file. Start a joyn video share Before you can share a video or start chatting over video, you need to call a joyn contact. The contact must have a device that supports video.
User Guide 4. Messages Type the phone number or name of the joyn contact you want to block. To unblock a contact, tap Unblock beside the contact's name. Turn on joyn while roaming Check with your wireless service provider to find out what roaming fees or charges might apply. If you're travelling, you can keep using joyn while roaming. 1. In the BlackBerry Hub, tap 2. Tap joyn. 3. Set the Enable joyn While Roaming switch to On. > .
User Guide Passwords and security Passwords and security Security Passwords and locking There are several types of locks, PINs, and passwords that you can use to help to protect your BlackBerry device. If you use your device for work, your organization might already have security settings in place, such as requiring a password to unlock your device. BlackBerry ID A BlackBerry ID is an email address and password that gives you access to BlackBerry websites, apps, and services.
User Guide Passwords and security BlackBerry Balance and the work space password If you associate your device with your organization's network, your administrator might turn on BlackBerry Balance technology. BlackBerry Balance is designed to separate and secure areas of your device as work-only or personal-only. Your administrator may require you to set a work space password to protect files, apps, and data associated with your organization, such as your work email account.
User Guide Passwords and security To unlock the screen, swipe up from the bottom of the screen. Lock your device with a password Looking for a simple way to help protect your BlackBerry device data and prevent unauthorized use of your device? You can set a password so that you can lock your device when it's in open view or not in use. 1. If you don't have a password yet, on the home screen, swipe down from the top of the screen. Tap Security and Privacy > Device Password.
User Guide Passwords and security Lock your work space If your BlackBerry device uses BlackBerry Balance technology to separate your work and personal activity, you can lock your work space and continue to access personal files, personal apps, and personal data on your device. 1. If you don't have a work space password, to create one, on the home screen, swipe down from the top of the screen. Tap Balance > Set Password. Type a password. 2. On the home screen, swipe down from the top of the screen.
User Guide Passwords and security To stop using a password, set the Device Password switch to Off. Change your work space password 1. On the home screen, swipe down from the top of the screen. 2. Tap Balance > Change Password. 3. To unlock your work space and BlackBerry device using the same password, set the Use as my device password switch to On. Take care to remember your work space password, as it can't be reset or recovered.
User Guide Passwords and security (even if it's in silent mode), or display a custom message on your locked device to provide instructions about how to contact you. If your device is stolen, you can remotely lock it, change the password, or delete all of the data from your device. If you add a work email account to your device, your administrator might disable BlackBerry Protect, or the ability to remotely change your password or locate your device.
User Guide Passwords and security Change or view app permissions 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Settings > Security and Privacy > Application Permissions. • To view permissions for a particular app, tap an app. • To view which apps use a particular permission, tap All Permissions. Tap the permission that you want. To turn on or turn off a permission, tap the switch.
User Guide Passwords and security 7. If necessary, tap the S/MIME tab. 8. Set the S/MIME switch to On. 9. Below Signing Certificate, in the drop-down list, tap the certificate that you imported. 10. Below Encryption Certificate, in the drop-down list, tap the certificate that you imported. Turn on IBM Notes email encryption on your device To complete this task, you must add a work account that supports IBM Notes email encryption to your device. 1. In the BlackBerry Hub, tap 2.
User Guide Passwords and security Icon Description There is an error with the certificate chain or the certificate status. The certificate status is being determined. The certificate chain has been revoked. Wipe your device to delete your data Before you wipe your BlackBerry device, consider backing up your data on a computer. A security wipe is designed to permanently delete your data so it can't be recovered.
User Guide Passwords and security In your work space, you can access your work email, contacts, and calendar, create work documents, and browse to corporate intranet sites. Your work space can include a separate version of BlackBerry World that contains the applications you are allowed to download and use at work. If your work space is protected with a password, you must unlock your work space to reveal the details about your work data.
User Guide Passwords and security Turn on encryption 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Do any of the following: Settings > Security and Privacy > Encryption. • Set the Device Encryption switch to On. • Set the Media Card Encryption switch to On. CAUTION: Try to decrypt or back up your encrypted media card files before a security wipe, which is designed to delete your BlackBerry device data including the encryption key.
User Guide Passwords and security Managing VPN profiles A VPN profile contains the information that you need to log in to your organization's network over a VPN or Wi-Fi connection. Depending on your organization, you might have more than one VPN profile on your BlackBerry device. For more information on VPN profiles, contact your administrator. Add a VPN profile You need a Wi-Fi or VPN connection before you can add a new VPN profile.
User Guide Passwords and security • To set your device to remember the format of the password that you type in a password field (numeric or alphanumeric), set the Smart Password Entry switch to On. • To set your device to lock when you remove your smart card from your device or BlackBerry Smart Card Reader, set the Lock on Card Removal switch to On. • To set your device to use a smart card to unlock your device or your work space, in the Use Authenticator for drop-down list, tap Device or Work.
User Guide Passwords and security BlackBerry recommends that you regularly create and save a backup file on your computer. What content is in my work space and my personal space? If your administrator turns on BlackBerry Balance technology, the device data, apps, and network access are separated so that you have a work space and a personal space. Open work apps appear with a icon on the home screen.
User Guide Description Passwords and security Apps • • • • These apps are available in your work space and personal space. Depending on which space you open an app in, you can access either your work data or personal data. • • • You can open two instances of these apps at the same time.
User Guide Passwords and security What happens to my device data if I leave my organization? Your administrator can delete all of your BlackBerry device data, including your personal content. This feature helps to secure your device if your device was lost or stolen. If your administrator turns on BlackBerry Balance technology, your administrator can delete your work data from your device and leave your personal data and applications intact.
User Guide Passwords and security Lock your work space If your BlackBerry device uses BlackBerry Balance technology to separate your work and personal activity, you can lock your work space and continue to access personal files, personal apps, and personal data on your device. 1. If you don't have a work space password, to create one, on the home screen, swipe down from the top of the screen. Tap Balance > Set Password. Type a password. 2. On the home screen, swipe down from the top of the screen.
User Guide Passwords and security Frequently asked questions: Work space and BlackBerry Balance Does my device have BlackBerry Balance? BlackBerry Balance is available only to BlackBerry devices associated with a BlackBerry Enterprise Server. To confirm if your device uses BlackBerry Balance, do one of the following: • On the home screen, swipe down from the top of the screen. Tap Settings > About. In the Category drop-down list, scroll and look for Work Space.
User Guide Description These apps and features are available in your work space and personal space. Your work and personal data is displayed together. These apps are available in your work space and personal space. Depending on which space you open an app in, you can access either your work data or personal data.
User Guide Passwords and security Can I use personal apps on my work's network? If your administrator turns on BlackBerry Balance technology, you or your administrator can only allow work apps to access your organization's Wi-Fi or VPN network. To set or view the networks that your personal apps can use, on the home screen, swipe down from the top of the screen. Tap Balance. See the Personal App Connections section.
User Guide Passwords and security BlackBerry ID About BlackBerry ID A BlackBerry ID gives you convenient access to multiple BlackBerry products and services. After you create a BlackBerry ID, you can use your email address and password to log in to any BlackBerry product that supports BlackBerry ID. With BlackBerry ID, you can manage apps that you downloaded from the BlackBerry World storefront and download the apps when you switch devices.
User Guide Passwords and security Tutorial: Creating a BlackBerry ID on a BlackBerry 10 device This tutorial provides you with the opportunity to see and then practice creating a BlackBerry ID on a BlackBerry 10 device. Note: This tutorial is available in English only. Start the tutorial http://docs.blackberry.
User Guide • Click Third Party Applications > BlackBerry ID. • Click Device > BlackBerry ID. • Click BlackBerry ID. Passwords and security FAQ: BlackBerry ID How do I reset my lost or forgotten BlackBerry ID password? You can have the instructions about resetting your BlackBerry ID password sent to the email address that you use as your BlackBerry ID username. For security reasons, your BlackBerry ID password can't be reset for you.
User Guide Passwords and security Troubleshooting wizard: I need help with my BlackBerry ID The troubleshooting wizard guides you through a series of questions and tasks that are intended to help you solve your BlackBerry ID issue. Start the troubleshooting wizard http://docs.blackberry.com/troubleshooting/blackberryID/en Note: This troubleshooting wizard is available in English only.
User Guide Passwords and security Note: Only credentials that are compatible between the BlackBerry Wallet app and the Password Keeper app are imported. Credit card credentials are not imported. After the Password Keeper data is imported, it is removed from the backup file; however, other personal data remains in the backup file. Manage passwords in Password Keeper You can add, change, or delete password records in Password Keeper.
User Guide Passwords and security Prevent password and username copying You can turn on or turn off the password and username copying feature at any time. 1. In the Password Keeper application, swipe down from the top of the screen. Tap 2. Clear the Allow Clipboard Copy checkbox. . The Copy Password and Copy Username options are no longer available. You cannot copy and paste your passwords or usernames. You must type them manually instead.
User Guide Passwords and security Lock Password Keeper There are two ways to lock Password Keeper. You can lock it manually or set the option to have Password Keeper lock automatically when you minimize the application or lock the screen. In the Password Keeper application, swipe down from the top of the screen, and do one of the following: • To lock manually, tap • To lock automatically, tap . . Select or clear the appropriate checkbox.
User Guide Passwords and security Share text and websites with Password Keeper To add websites or text to your Password Keeper records, do all of the following: 1. Open any application or browse to a website and select the information you want to share with Password Keeper. 2. Tap 3. Tap Password Keeper. 4. Add any additional information to your new record. 5. Tap Save. > .
User Guide Media Media Camera Camera app at a glance Taking pictures and recording videos Tip: To quickly take a picture or start recording a video from the Camera application, press the Volume Up key or the Volume Down key. Press either key again to stop recording. Take a picture Tip: To make sure that your picture looks the best when being displayed on devices other than your BlackBerry device, such as a computer screen, make sure that you hold the camera in landscape view before you take the picture.
User Guide • 2. Media To zoom in or zoom out, slide your fingers apart or together on the screen. Zoom only works in Normal and Stabilization shooting modes. Do any of the following: • To take one picture, tap anywhere on the screen. • To take continuous pictures when you have Burst shooting mode turned on, touch and hold the screen. The camera will stop taking pictures when you take your finger off of the screen. Tip: To turn on grid lines, in the Camera app, swipe down from the top of the screen.
User Guide Media 1. Tap your current capture mode: 2. Tap the capture mode that you want to use. , , or . Access the Camera app from the Lock screen On the Lock screen, touch and hold . Peek at the last picture or video that you took You can peek at the last picture that you took or the video that you recorded to see if you captured what you wanted. 1. Touch and hold the thumbnail at the bottom of the screen. 2. Slide your finger up to expand the thumbnail.
User Guide Media 6. Tap anywhere on the screen. 7. Tap . Change the capture settings You can change the scene mode, the shooting mode, choose whether you use your flash, switch between the front camera and back camera, and more. 1. Tap 2. Tap the setting that you want to change. . To return to Normal mode, tap the mode icon in the upper-left corner of the camera screen. Shooting modes Shooting modes change the way that the camera takes pictures and records videos.
User Guide Media Icon Description This mode, also known as High Dynamic Range mode, is available for the camera. HDR mode combines multiple pictures together and can capture the contrast between the light and dark areas of a scene. Scene modes Scene modes are designed to improve the quality of the picture or video by changing settings, such as contrast, brightness, and so on. Icon Description Auto This is the most common mode. It's available for the camera, video camera, and Time Shift mode.
User Guide Media Troubleshooting: Camera I can't turn on the flash or use the video light Try the following actions: • • • • There might not be enough battery power left to use the flash or video light. Charge your BlackBerry device and try again. The flash might still be charging. Wait a moment and then try again. Make sure you're using the rear-facing camera. Make sure you aren't using Time Shift, Image Stabilization, or Burst modes. These modes don't use the flash.
User Guide Media Pictures Pictures app at a glance Recent screen Depending on the app you're in, see the media files that you recently watched, listened to, viewed, added to your BlackBerry device, and so on. Albums screen See all of the pictures and videos that you took and downloaded or uploaded to your BlackBerry device. Pictures and videos are organized into folders and albums. This is also where you can find preloaded pictures.
User Guide Media Date screen See all of the videos and pictures that you took and downloaded or uploaded to your BlackBerry device, organized by the date that you took them. Videos and pictures are organized by the most recently taken or added, to the oldest videos and pictures. Viewing your pictures Zoom in to or out from a picture With a picture open on the screen, do one of the following: • Double tap where you want to zoom in. • Slide your fingers together or apart to zoom in or out manually.
User Guide Media Switch between your personal and work spaces When BlackBerry Balance technology is set up on your BlackBerry device and you have at least one media file saved on your device, you can quickly switch between your personal and work spaces. 1. In the Pictures app, on the Date, Recent, or Albums screen, slide your finger down on the middle of the screen. 2. Tap Personal or Work.
User Guide Media 2. To edit the picture before you send it, tap 3. Edit the picture. 4. Tap Save. 5. Tap . . Take a screen shot of your device To take a screen capture of your BlackBerry device, press the Volume Up key and the Volume Down key at the same time. Note: If you have BlackBerry Balance installed on your device and your work space is unlocked, screen shots are saved in your work space.
User Guide Tip: To move a picture into a different folder, touch and hold the picture that you want to move. Tap Move > folder that you want to move the picture into. Tap Move. Media . Tap the Supported picture file extensions Your BlackBerry device is designed to support the following picture file formats. • • BMP JPG • • • • GIF PNG TIF WBMP For information about media file extensions and codecs for your device, visit www.blackberry.
User Guide Media Music Music app at a glance Now Playing screen or album's When a song is playing, you can tap this icon to control the song that you're listening to. You can also view this screen to learn more information about the song that's playing, as well as the order of your cover art music. Recent screen Depending on the app you're in, see the media files that you recently watched, listened to, viewed, added to your BlackBerry device, and so on.
User Guide Media Library screen , , or See the media files that you downloaded or uploaded to your BlackBerry device. In the Music app, your media files are organized by artists, albums, and genres. Playlists screen Create and edit your own playlists and listen to collections of songs that were automatically gathered for you by your BlackBerry device. Collections include music that was played recently, added recently, and organized by date.
User Guide Media Play or view your media file on a DLNA Certified device Your DLNA Certified device must be a Digital Media Renderer. You can wirelessly play or view media files saved on your BlackBerry device on supported DLNA Certified devices, such as computers, TVs, or other home entertainment equipment. Pictures and videos can also be viewed on supported HDMI displays and Wi-Fi CERTIFIED Miracast devices.
User Guide Media Add the music that's currently playing to a playlist When a song or an album is playing, do one of the following: • To add the song to a playlist, tap > . • To add the album to a playlist, touch and hold the album name. Tap . Edit or rename a playlist 1. In a playlist, tap • . To change the name of the playlist, in the text field at the top of the screen, enter a new name. • To add music to the playlist, tap .
User Guide 2. Tap Media . Save your music on the Now Playing screen as a playlist When a song or album is playing, tap . • To save the music as a new playlist, tap . • To add the music to an existing playlist, tap . Play your last music selection If you set up a great music list on the Now Playing screen and then you close the Music app or start listening to a new album, you can quickly play your last Now Playing list. 1. In the Music app, tap 2. Under Collections, tap Last Played. .
User Guide Media 1. In the Music app, tap 2. Tap the Local Stations tab. 3. Tap 4. Tap the radio station that you want to listen to. . > Scan. Note: After you scan for a radio station, the next time that you use the FM Radio, a list of radio stations that you scanned for appears on the Local Stations screen. Manually tune to a radio station 1. In the Music app, tap 2. On the Local Stations tab, tap Tune To. 3. Slide your finger to the numbers of the radio station that you want to tune to.
User Guide Media Tips: Music Want to control your music faster and easier when you're in the Music app? Try some of the tips and shortcuts below. • • • To quickly skip songs, turn on the Music Shortcuts. On the home screen, swipe down from the top of the screen. Tap Settings > Main Volume. Set the Music Shortcuts switch to On. To skip songs, press and hold the Volume Up key or Volume Down key. You can also control the volume of the song that you're listening to using the volume slider.
User Guide Media File extension Supported video codec(s) Supported audio codec(s) FLAC — FLAC, Vorbis M4A — AAC MIDI — MIDI MKA — AAC, MP3, PCM MP3 — MPEG-3 OGG — FLAC, Vorbis QCP — QCELP SPMID — SP-MIDI WAV — PCM, GSM WMA — WMA 9, WMA 10 For information about media file extensions, formats, and codecs for your device, visit www.blackberry.com/docs/ smartphones and click Smartphones > BlackBerry Smartphones > Supported Media.
User Guide Media Videos Videos app at a glance Recent screen Depending on the app you're in, see the media files that you recently watched, listened to, viewed, added to your BlackBerry device, and so on. Library screen , , or See the media files that you downloaded or uploaded to your BlackBerry device. In the Music app, your media files are organized by artists, albums, and genres.
User Guide Media Date screen See the videos and pictures that you took on your BlackBerry device, organized by the date that you took them. Watching your videos Tip: If you see the unwatched indicator on a video thumbnail, , it means the video hasn't been watched yet. Play or pause a video 1. Open a video. 2. To show the video controls, tap the screen. 3. Tap or . Change the video display size You can change the display size of the video that you're watching on your screen. 1.
User Guide Media To stop playing or viewing the media file on the DLNA Certified device, tap . Doing more with your videos You can do much more in the Videos app, such as delete videos, send or share videos with friends, and so on. You can also view the properties of your videos, including length, name, and date created. You can see the available options by tapping or by touching and holding a video thumbnail and then tapping .
User Guide Media File extension Supported video codec(s) Supported audio codec(s) AVI MJPEG, MPEG-4 MPEG-3 F4V V6 Sorenson Spark ISMV (fragmented MP4) H.264, WMV9 AAC, WMA M4V H.263, H.264, MPEG-4 AAC, MPEG-3, PCM MKV H.264, MPEG-4 AAC, MPEG-3, PCM MOV H.263, H.264, MJPEG, MPEG-4 AAC, AMR, QCELP MP4 H.263, H.264, MPEG-4 AAC, AMR MPEG H.263, H.
User Guide Media Troubleshooting: Videos I can't open a media file Make sure the file is in a format that your BlackBerry device supports. BlackBerry Story Maker About BlackBerry Story Maker The BlackBerry Story Maker lets you make your own story in the form of a movie using pictures and videos that are saved on your BlackBerry device. Preview a story in BlackBerry Story Maker Tap an existing story. Creating and editing stories Create a story using BlackBerry Story Maker 1. Tap Create New Story. 2.
User Guide Media Edit a story made with BlackBerry Story Maker You can edit and revise stories that you make with BlackBerry Story Maker. 1. Tap an existing story. • To change the theme, tap a theme on the right side of the screen. • To change the order of the pictures and videos or to edit them, tap • To add or remove pictures and videos, tap • To change the song, tap > When you're finished, tap . . • To change the titles and credits, tap 2. > . > . .
User Guide • • Media Play on: In the Music, Pictures, and Video apps, use the Play on feature to automatically play or view a file on a selected DLNA Certified device. Media Sharing: In the Media Sharing settings, if you selected a DLNA Certified device or a Miracast device to share media files with, the device that you selected will be able to wirelessly access your media files. Tip: For more information about DLNA Certified devices, visit www.dlna.org.
User Guide Media Give your device a nickname You can change the name of your BlackBerry device as it appears to other devices. This nickname is helpful when you share media files wirelessly or connect using Bluetooth technology. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. In the Device Name field, enter the new name for your device. 162 Settings > About.
User Guide Maps and locations Maps and locations Maps Finding a place Find a place on a map You can use the GPS feature on your BlackBerry device to search for a location and then view it on a map to see where you need to go. On the Map tab, in the Search field, enter an address or a descriptive word, such as "coffee" or "hospital." Tip: When viewing multiple search results, tap to view places as pins on the map.
User Guide Maps and locations To stop turn-by-turn directions in the map view or detail view, tap view, tap anywhere on the screen > . To stop turn-by-turn directions in the street-level . Switch to the map or detail view for turn-by-turn directions By default, turn-by-turn directions start with the street-level view of the route. To switch to one of the high-level views, do one of the following: • To view a list of directions to your destination, tap .
User Guide Maps and locations Recalculate routes While viewing or listening to turn-by-turn directions, you can manually recalculate your directions when you make a wrong turn or would like alternative directions. 1. If you are in the street-level view, to show the navigation bar, tap the screen. 2. Tap > . My places You can find your favorites, recent places, and contacts' places on the My Places tab. Add a new place to your favorites 1. On the My Places tab, tap 2.
User Guide Maps and locations View your recent places BlackBerry Maps remembers and organizes the last 100 places you looked up so that you can quickly access them again when you need to. On the My Places tab, tap Recents. Clear your recent places You can clear the list of recently viewed places inBlackBerry Maps. Tip: If you have places that you want to keep so that you don't have to search for them again, add them as a favorite before you permanently clear the list. 1.
User Guide Maps and locations Change default route settings If you always want BlackBerry Maps to show you the fastest or shortest route, or want to avoid certain things on your route, such as highways, toll roads, car-sharing lanes, or ferries, you can change your default settings. 1. In the Maps app, swipe down from the top of the screen. 2. Tap > Route Options. Switch between voice-guided prompts and tones BlackBerry Maps can prompt you about upcoming turns using voice directions or tones. 1.
User Guide Maps and locations 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Tap the Traffic Data Collection switch. Settings > Location Services. Turn on or turn off location-based ads If location-based ads are turned on, apps using the Advertising Service can use your GPS location to present more relevant promotional content or deals. No data that personally identifies you is ever shared with third-party advertisers. 1.
User Guide Maps and locations Compass Compass at a glance About the compass The digital compass on your BlackBerry device works like a regular compass, but also includes additional features. For example, you can choose whether the compass points to true north or magnetic north. The compass also works in any direction or orientation, including upside down. Point the compass to true north or to magnetic north You can choose to navigate with your compass based on either true north or magnetic north.
User Guide • To navigate based on true north, at the bottom of the screen, set the switch to On. • To navigate based on magnetic north, at the bottom of the screen, set the switch to Off. Maps and locations Troubleshooting: Compass I'm not getting an accurate reading from the compass Try the following actions: • • 170 If the compass doesn't point north, move your BlackBerry device away from metal objects, such as magnets or electronics.
User Guide Applications and features Applications and features Remember Collecting and organizing tasks, notes, and more with the Remember app BlackBerry Remember is a productivity app for collecting, managing, and categorizing the information that you want to remember. With the Remember app, you can sort your information as entries in folders, categorize the entries with tags, record voice notes that are related to the entries, and add due dates to entries so that you don't forget to complete a task.
User Guide Applications and features If you add an entry to a folder that's synced with one of your accounts, you might not be able to choose whether the entry is a note or task. 1. In a folder or on the Remember folder screen, tap 2. Tap Note or Task. 3. Enter the information for the entry, such as a title, notes, and a due date. 4. Tap Save. . Tip: To quickly create a list (for example, a grocery list in your "Groceries" folder), tap a folder.
User Guide Applications and features 2. Tap 3. Tap an account. 4. On the Edit Account screen, set the Sync Tasks switch to Off. Settings > Accounts. Record a voice note You can use BlackBerry Remember to record voice notes. 1. In a folder or on the Remember folder screen, tap 2. Tap 3. Speak your voice note. 4. When you're finished, tap . . > Done. Tip: You can also take pictures without leaving the Remember app. To take a picture, in a folder or on the Remember folder screen, tap .
User Guide Applications and features Move an entry to a different folder If you have BlackBerry Balance set up on your device, entries associated with a work account can't be moved to a nonwork folder. Also, if a work folder is specifically meant for notes or tasks (for example, folders synced with an email account supported by Microsoft Exchange ActiveSync), you might not be able to move entries in that folder. 1. In the Remember app, tap an entry. 2. In the Folder drop-down list, tap a folder. 3.
User Guide Applications and features In the Remember app, do one of the following: • To view entries that have the same tags across all of your folders, on the Remember folder screen, tap the Entries drop-down list at the top of the screen, tap a keyword that has been added as a tag. • > . In To view entries that have the same tags and are in the same folder, tap the folder. In the drop-down list at the top of the screen, tap a keyword that has been added as a tag. Sort your Remember app entries 1.
User Guide Applications and features I can't send something to the Remember app Some items can't be sent directly to BlackBerry Remember. You should be able to send photos, videos, audio files, websites, contacts, and Documents To Go files to the Remember app. You might not be able to share certain items into folders that are synced with a work account.
User Guide Applications and features The Calendar app at a glance Set up email or other types of accounts on your device You can add email accounts, social networking accounts (such as Facebook, Twitter, and LinkedIn), or even an Evernote account to your device. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. If you already added an account to your device, tap Settings > Accounts. to add another account. Add a personal email account 1.
User Guide Applications and features Add a social networking or Evernote account You can add a Facebook, Twitter, LinkedIn, or Evernote account to your device. When you add an Evernote account to your device, your Evernote notebooks are available in BlackBerry Remember. 1. On the Add Account screen, tap Facebook, Twitter, LinkedIn, or Evernote. 2. Enter your account information. 3. • If necessary, change any sync settings.
User Guide 2. 3. Applications and features Enter the username, email address, password, and server address for the account. • To turn off push email, set the Push switch to Off. To set how frequently your device checks for new messages, in the Sync Interval drop-down list, tap an option. • To use your organization's VPN, set the VPN switch to On. • To change how far back in time your device syncs messages, in the Sync Timeframe drop-down list, tap an option. Tap Next.
User Guide Applications and features To receive your BlackBerry email on your device, make sure that you add the forwarding email account to your device.
User Guide Applications and features 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. In the Calendar Name field, enter a name for the calendar. 4. In the Server Address field, enter the address for the public calendar in ICS format. 5. Tap Done. > Accounts > > Subscribed Calendar. Check your upcoming events from the BlackBerry Hub You can check your agenda in the BlackBerry Calendar app, but if you're already in the BlackBerry Hub, just stay where you are.
User Guide Applications and features • To view events for a month, tap . Numbers on the calendar are sized depending on the number of events booked for the day: the bigger the number, the more you have planned for the day. Tap on a day to see your agenda in a list at the bottom of the screen. • To see an agenda view, tap the icon in the lower-left corner. Tap • To go to a particlar date in any calendar view, tap . .
User Guide Applications and features Add a location to an event When you create or change an event, do one of the following: • To type a location manually, in the Location field, type a location. • To open the Maps app and choose a location, in the Location field, tap . Choose a location. Schedule a recurring event 1. When you create or change an event, tap the time for the event. 2. In the Repeats drop-down list, tap an option. 3. When you're finished, tap .
User Guide Applications and features Hide a calendar You can temporarily hide calendars from the main view in your Calendar app. 1. In the Calendar app, swipe down from the top of the screen. 2. Tap 3. Clear the check box beside the calendar that you want to hide. . Change or delete an event If you're the organizer of an event, you can change or delete it. In the Calendar app, touch and hold an event. • To change an event, tap • To delete an event, tap . Make your changes. Tap Save. .
User Guide Applications and features 1. In the Calendar app, swipe down from the top of the screen. 2. Tap 3. Enter the conference call bridge information, such as phone numbers and access codes. 4. Tap Save. > Mobile Conferencing > . Add WebEx details to an event If you download the Cisco WebEx Meetings app, and have a valid account that allows the scheduling of WebEx meetings, you can add WebEx details to the calendar events that you organize that have at least one participant.
User Guide Applications and features Note: If your calendar event is associated with a work email account, the Cisco WebEx Meetings app must be installed in the work space on your device. If your calendar event is associated with a personal email account, the Cisco WebEx Meetings app must be installed in the personal space on your device. 1. When you change your event, enter the updated information such as the event time or participants, and tap Save. 2.
User Guide Applications and features Calendar app settings Change your default email address or calendar When you share something (for example, a picture or a website) by email or when you compose a new email, your BlackBerry device sends the email from your default email address. When you add an event to your calendar or send a meeting invitation, your device adds the event to your default calendar. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Accounts. 3. Tap .
User Guide Applications and features Change default settings for events You can change the default length, reminder times, and snooze intervals for your events or meetings. 1. In the Calendar app, swipe down from the top of the screen. 2. Tap Settings > General. • To change how long your meetings are scheduled for, in the Meeting Duration drop-down list, tap a new duration.
User Guide Applications and features I can't reply to or send meeting invitations Check that you added an email account that has an integrated calendar. Some accounts might not include a calendar feature. New or updated events aren't appearing in my calendar You might need to refresh your calendars. In the Calendar app, swipe down from the top of the screen. Tap . Contacts About the Contacts app When you add contacts to your BlackBerry device, connecting with them is easy.
User Guide Applications and features Contacts at a glance Adding contacts Set up email or other types of accounts on your device You can add email accounts, social networking accounts (such as Facebook, Twitter, and LinkedIn), or even an Evernote account to your device. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. If you already added an account to your device, tap Settings > Accounts. to add another account. Add a personal email account 1.
User Guide Applications and features 3. Tap Next. 4. Enter the password for the account. 5. Tap Next. 6. Change any additional settings (for example, the types of content to sync with your device). 7. Tap Done. Add a social networking or Evernote account You can add a Facebook, Twitter, LinkedIn, or Evernote account to your device. When you add an Evernote account to your device, your Evernote notebooks are available in BlackBerry Remember. 1.
User Guide Applications and features When you add an email account that's supported by Microsoft Exchange ActiveSync, messages, calendar events, contacts, tasks, and notes associated with the account are synced with your BlackBerry device. 1. On the Add Account screen, tap 2. Enter the username, email address, password, and server address for the account. 3. > Microsoft Exchange ActiveSync. • To turn off push email, set the Push switch to Off.
User Guide 7. Applications and features Tap Next. Note: It can take 5 to 15 minutes before your email is forwarded to the forwarding email address. To receive your BlackBerry email on your device, make sure that you add the forwarding email account to your device.
User Guide Applications and features 3. If you have a work account and BlackBerry Balance is set up on your BlackBerry device, to save the contact in your work space, at the top of the screen, tap Work. After you start adding the contact information, you can't save the contact in your personal space. 4. Tap Save. Tip: To choose the account or storage location for a contact, tap the Save to button at the top of the screen. Select the checkbox beside an account or storage location.
User Guide 3. Tap • Applications and features . To add the phone number to an existing contact entry, tap a contact from the list. • To add the contact as a new contact, tap 4. . Tap Save. Import contact card information to your contact list If someone shares a contact card with you (also known as a vCard or .vcf file), you can add that contact information to the contact list on your BlackBerry device. 1. Tap the contact card. 2.
User Guide Applications and features Changing contacts Add or change a picture for a contact 1. In the Contacts app, tap a contact > • . To use a picture from a social networking account that you added, tap one of the available pictures at the top of the screen. • To use a saved picture from your picture library, in the picture area, tap • To take a picture with the camera, in the picture area, tap . Tap . Browse to the picture. . Take a picture. If necessary, crop or edit the picture. Tap Done. 2.
User Guide Applications and features Create a contact group You can group contacts together so that you can easily send messages to everyone in the group, set up meetings, and share files. You can find your groups in the contact list or filter your contact list to show just your contact groups. 1. In the Contacts app, tap 2. In the Group Name field, type a name for the contact group. 3. Tap 4. Select the contacts to add to the group. 5. Tap Done. 6. Tap Save. . .
User Guide Applications and features Add a contact to your favorites When you add contacts to your favorites, their pictures appear at the top of your contact list so that you can quickly connect with them. 1. In the Contacts app, touch and hold a contact. 2. Tap . Contact someone 1. Touch and hold a contact. 2. Tap how you want to reach the contact. Customize notifications for a contact Notifications that you customize for contacts override notifications that you set for specific apps.
User Guide Applications and features Set a custom ring tone for a contact 1. In the Contacts app, tap a contact. 2. Tap 3. At the bottom of the Edit Contact screen, tap Ring Tone and Notifications. 4. Tap a notification type, and make your changes. 5. Tap Back. 6. Tap Save. . Search for a contact Like other apps on your BlackBerry device, the Contacts app has a search feature that lets you quickly find the contact that you're looking for. In the Contacts app, tap .
User Guide 3. Applications and features In the Show Account in Contact List section, set the switch that appears beside an account to Off. Sort your contacts By default, your contacts are sorted by first name, but you can also sort by last name or company name. 1. In the Contacts app, swipe down from the top of the screen. 2. Tap 3. In the Sort Contacts by drop-down list, tap a sort option. . Share a contact You can share a contact's details with others in .vcf format.
User Guide Applications and features Clock Clock at a glance The Clock app is made up of four screens. On the Alarm Clock screen, you can turn your alarm on or off, set your alarm time, and add multiple alarms. On the World Clock screen, you can view the time in other parts of the world. You can also use the stopwatch and set a timer from the Clock app. Change the clock face 1. In the Clock app, swipe down from the top of the screen. 2. Tap 3. Tap the Clock Face drop-down list. 4.
User Guide Applications and features Setting the alarm clock Set an alarm 1. Tap 2. Set the Alarm switch to On. 3. Touch and hold the dial outside of the clock face. 4. Slide the dial around the clock face to your desired time. 5. To save the alarm time, tap anywhere on the screen. . Tip: The dial allows you to set the alarm for five-minute increments. To set the alarm for a specific minute, tap the alarm time at the bottom of the screen.
User Guide • Applications and features To change the alarm name, time, tone, recurrence, or snooze duration, tap an alarm. • To delete an alarm, touch and hold an alarm. Tap . Change your alarm tone 1. Do one of the following: • If you have one alarm set, tap . • If you have multiple alarms set, tap 2. Tap an alarm. 3. Tap Alarm Tone. 4. Select one of the alarm tone options. . Tip: To use music you have added or downloaded to your BlackBerry device, tap . Set an alarm for multiple days 1.
User Guide Applications and features Stopwatch 1. Tap 2. Tap Start. 3. To start a new lap, tap Lap. . Timer Set the timer 1. Tap 2. Touch and hold the dial outside of the clock face. 3. Slide the dial around the clock face to your desired time. 4. Tap Start. . Tip: The dial allows you to set the timer in one-minute increments. To set the timer for a specific minute and second, tap the time that appears in the middle of the clock face.
User Guide Applications and features 2. Tap Add. 3. Enter a location. 4. Tap a city. Tip: After you add a city to the world clock screen, tap the city name to check the weather in that city. Delete a city from the world clock screen 1. Tap 2. Touch and hold a city. 3. Beside a city, tap . . Turn on bedside mode When bedside mode is on, you are not notified or new messages, but any alarms that you have set will sound and your BlackBerry device displays the time, dimly lit.
User Guide Applications and features Change your bedside mode settings By default, all of your notifications are set to silent in bedside mode, and your wireless connections stay turned on. When in bedside mode, you can choose to hear only phone calls, or you can choose to turn off all wireless connections. 1. In the Clock app, swipe down from the top of the screen. 2. Tap 3. Do any of the following: 206 .
User Guide Applications and features Calculator Calculator at a glance Using the calculator Switch to a scientific or standard calculator You can switch the type of calculator that you are using by swiping left and right on your BlackBerry device. On the calculator screen, swipe left or right on the keypad. Convert a unit of measurement You can use the calculator on your BlackBerry device to convert one unit of measurement to another.
User Guide Applications and features 1. Tap Converter. 2. Choose a measurement type, the unit to convert from, and the unit to convert to. 3. Enter the value that you want to convert. Calculate a tip When you're out at a restaurant, you can use the tip calculator to figure out how much to leave for a tip. You can customize your calculations to specify the number of people included on the bill and the percentage of the bill that you want to tip.
User Guide Applications and features Browser Browsing the Internet Browser at a glance Go to a website 1. Type a web address or search term into the address bar at the bottom of the Browser. 2. Tap Go. Change the current search engine After you change the search engine, the BlackBerry Browser continues to use the new search engine until you change it again.
User Guide Applications and features 1. While you're typing a search term in the Browser, tap the search engine icon in the top right corner of the screen. 2. Tap the search engine that you want to use. Using Browser tabs Just like on your computer’s browser, you can open multiple webpages in tabs and switch between the tabs quickly. Open a new tab 1. In the Browser, tap 2. Tap . . Tip: Close a tab when you're finished with it to improve the performance of the Browser. Switch between tabs 1.
User Guide Applications and features • To share the webpage that you're looking at, tap > . • To share a link or a picture, touch and hold the link or picture. Tap . Search for text on a webpage On a webpage, tap > . View webpages in a reader-friendly format To help you focus on reading articles or other text on a webpage and remove distracting clutter like ads, you can use the reader mode. On a webpage, tap > .
User Guide Applications and features Add a website to your home screen You can create a shortcut to a website on your home screen so that you can quickly go to a website without opening the browser first. On a website, tap > . Save a webpage You can save a webpage in HTML format so that you can access the webpage when you're offline, or send the webpage as an attachment. 1. On a webpage, tap 2. Choose the location that you want to save the webpage in. > .
User Guide Applications and features Bookmarks and history Bookmark a favorite webpage On a webpage, tap > . View your Browser bookmarks In the BlackBerry Browser, tap > . View your bookmarks by tags or in a list 1. In the Browser, tap 2. Tap or > . . Organizing your bookmarks It's a good idea to keep your bookmarks organized so that you can more easily find the webpages that you're looking for. Change your bookmarks You can change the name or web address of a bookmark. 1.
User Guide Applications and features • To delete all instances of a tag, tap . Touch and hold a tag. Tap . Delete a bookmark 1. In the Browser, tap 2. Touch and hold a bookmark. 3. Tap > . . View your browsing history 1. In the Browser, on a webpage, tap 2. Tap . . To close your browsing history, tap . Tip: To view a webpage in your history, on a webpage, touch and hold until your history appears. Delete your browsing history 1. In the Browser, tap 2. Tap . .
User Guide Applications and features Icon Description The website's identity has been verified by a domain-validated certificate from a trusted certificate authority. Some parts of the website are secure while other parts of the website are not. The website might be unsafe because the certificate is unknown. Change Browser security settings In the Browser, tap > > Privacy and Security.
User Guide 4. Applications and features Tap Done. Troubleshooting: Browser I can't watch a video online While you can stream many videos from the web on your BlackBerry device, some video formats aren't supported, and some websites block content from being viewed on mobile devices. For more information about supported video formats, search the Help. Smart Tags The Smart Tags application explained The Smart Tags app takes bits of information and transforms the info into a smart tag.
User Guide Applications and features Delete a smart tag from your device 1. In the Smart Tags app, highlight one or more tags that you want to delete. 2. Tap . Create your own smart tag The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model. You can create your own smart tag to share with other devices, save to an NFC tag, or display as a QR Code. 1. In the Smart Tags app, tap 2. Tap a tag type. 3.
User Guide Applications and features Wi-Fi Use to create a smart tag that, when written to an NFC tag and then tapped on, connects you to a specified Wi-Fi network. Bluetooth Use to create a smart tag that, when written to an NFC tag and then tapped on, pairs you with a specified Bluetooth enabled device. Contact Use to create a smart tag that, when opened, adds the contact information in the Contacts app. Event Use to create a smart tag that, when opened, creates an appointment in the Calendar app.
User Guide Applications and features Share a smart tag The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model. In the Smart Tags app, highlight a tag. • To display the smart tag as a QR Code for another device to scan, tap . • To share the smart tag through a message, such as an email or text message, or to share the smart tag with an application, such as BlackBerry Remember, tap .
User Guide Applications and features 1. In the Smart Tags app, tap 2. Align the back of your BlackBerry device with an NFC tag. > . Voice Control Using the BlackBerry Voice Control app The Voice Control app can make multitasking easier by allowing you to perform a variety of actions and tasks with your voice. Instead of navigating to a specific app, you can simply open the Voice Control app and speak your commands. You can use the Voice Control app to do the following: • • • • • • • Make a call.
User Guide 2. Applications and features After the beep, say a command. For example, "call Megan Ball." If you have multiple numbers for a contact, you can specify which number you want to call. For example, you can say "Call Ian at work." Searching using the Voice Control app When you say your search terms, the Voice Control app automatically searches your BlackBerry device first.
User Guide 2. Applications and features After the beep, say the date, time, subject, and location of the meeting or appointment. For example, "Schedule a doctor's appointment tomorrow at 2 o'clock at the medical center." Tip: To add contacts to a meeting, include their names when you're scheduling the meeting. For example, "Schedule a team meeting with Nicole Lavigne on Friday at 11 o'clock." Set a reminder with the Voice Control app 1.
User Guide 2. Applications and features After the beep, say "Update my Facebook status" and say your status. For example, "Update my Facebook status to heading to the movies tonight." Post a tweet using the Voice Control app 1. To open the Voice Control app, press and hold the Mute key on the right side of your BlackBerry device. 2. After the beep, say "Tweet" and say your tweet. For example, "Tweet heading to the car show today." Post a LinkedIn update using the Voice Control app 1.
User Guide 2. Applications and features After the beep, say "Read my last email," or "Read my last text." Voice Control settings Change your Voice Control language 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. In the Language drop-down list, tap a language. Settings > Voice Control. Change the voice recognition mode The Voice Control app has two voice recognition modes.
User Guide Applications and features Games Change your Games profile When you create your profile, the Games app fills in the required information with information from your BBM profile. Changing your profile information in the Games app doesn't affect your BBM profile. In the Games app, tap > . • To change your profile picture tap Choose a picture. Scroll through the pictures on your BlackBerry device, and tap the one you want to use.
User Guide 2. Tap Applications and features > Download. Add a game to your favorites After you discover a game you love, you can mark it as a favorite for quick access. 1. In the Games app, on the home screen, tap 2. Tap > . next to a game. To remove a game from your favorites, tap . Recommend a game You can recommend the games you love to your Games friends. Recommendations are sent as private messages, so that only the friends that you select can see the recommendations you send them. 1.
User Guide Applications and features Troubleshooting: Games Only my friends can see my profile By default, your public profile is set to Off and only your friends can see your profile. You can change this setting to allow anyone to view your profile. 1. To edit your profile, tap on your display picture. 2. Set the Public profile switch to On. Organizing apps Leave an app or close an app Instead of closing an app when you're done using it, you can make multitasking easier by minimizing an app.
User Guide Applications and features 2. Drag the app icon on top of another app icon that you want to include in the same folder. 3. Type the name of the folder. 4. Tap Create. Move an app out of a folder 1. In a folder on the home screen, touch and hold an app icon until all of the icons start to blink. 2. Drag the app icon to the bottom of the screen and release. Rename a folder 1. On the home screen, tap a folder. 2. At the bottom of the screen, touch and hold the folder name. 3.
User Guide Applications and features Tip: Some app icons on your home screen are part of the core BlackBerry experience. These apps can't be deleted, and the delete icon will not appear on these app icons. Reinstall an app or game 1. On the BlackBerry World home screen, tap 2. Tap Available. • To reinstall one app or game, tap > My World > My Apps & Games. next to the app or game that you want to install. • To reinstall all of your uninstalled apps and games, at the bottom of the screen, tap .
User Guide Documents and files Documents and files File Manager Viewing files View files on your device File Manager helps you view, save and share files on your BlackBerry device. To view a file in File Manager: 1. Tap a folder. 2. Tap a file that you want to view. To go back, tap . Tip: If BlackBerry Balance is enabled on your device and you want to access your work files, on the home screen, swipe down from the top of the screen. Tap Work .
User Guide Documents and files Tip: To change a file type, touch and hold a file. Tap > . Add a folder When you open File Manager, a list of pre-defined folders appears. To add a folder, do the following: 1. Navigate to where you want to add a new folder. 2. Tap . 3. Tap . Note: You might not have pre-defined folders on a connected device. Search for an item in File Manager 1. Tap 2. Enter all, or part, of the name of the item you are searching for. .
User Guide Documents and files Transferring files Share files 1. Touch and hold a file. 2. Tap 3. Choose a destination. . Tip: To share multiple files, tap > . Tap the files you want to share. Tap . Move a file 1. Touch and hold a file or folder. 2. Tap 3. Navigate to where you want to move the file. 4. Tap Move. . Copy a file 1. Touch and hold a file or folder. 2. Tap 3. Navigate to where you want to copy the file or folder. 4. Tap Paste. .
User Guide Documents and files Save a file to your device When you pin a file it is saved to your BlackBerry device, so you can view the file even when you're not connected to a mobile or wireless network. If a file is not pinned, it is not available when you're offline. To pin or unpin a file to your device: Touch and hold a file that is stored in a cloud application. • To pin a file, tap • To unpin a file, tap . .
User Guide • To zip a single file or folder, tap • To zip multiple files or folders, tap Documents and files . . Tap the files or folders you want to zip, then tap . Unzip a file You can unzip files, and also preview their contents. When you unzip a file, a folder is created with the same name as the zip file. The unzipped contents can be viewed in this folder. • To unzip a file, touch and hold a zip file. Tap • To preview the contents of a zip file, tap the file. .
User Guide Documents and files 2. If necessary, enter your device password. Your device and media card appear as drives on your computer. 3. Go to the files or folders that you want to copy. 4. Drag and drop the files or folders. Transfer files between your computer and device using a Wi-Fi connection You must set a new storage access password each time that you turn on access to storage using a Wi-Fi network.
User Guide Documents and files 12. Drag and drop the files or folders. Turn on USB mass storage 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Storage and Access. 3. Set the USB Mass Storage switch to On. To stop using USB mass storage, disconnect your USB cable. Insert a media card Tip: You can insert or remove a media card while your BlackBerry device is turned on. You don't need to turn off or restart your device. A media card is optional.
User Guide Documents and files You might be able to move large amounts of data by simply moving the media card into another device that supports the microSD card. Supported media cards Your BlackBerry device supports media card sizes up to 64 GB. Only microSD cards are supported. To use a media card larger than 32 GB, you may need to format the media card to FAT32 format. You can use your device to format your media card.
User Guide Documents and files Check how much storage space is free You can view the amount of used and free storage space available on your BlackBerry device and your media card. You can also see a breakdown of what types of files are taking up space. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Tap Device Storage Details or Media Card Details. Settings > Storage and Access. Tip: The amount of available storage space displays when you minimize the File Manager app.
User Guide Documents and files Error messages: Media card If your BlackBerry device detects a possible problem or issue with your media card, you can view more details about the error in your Storage and Access settings. Your media card isn't recognized The media card might be in an unreadable format. Consider formatting the media card. CAUTION: Media card data is deleted when you format a media card. Media card is password protected A password is blocking access to the media card and data stored on it.
User Guide • 240 Documents and files Consider updating or installing device drivers on your computer. The drivers you need are automatically installed when you download BlackBerry Link. To download BlackBerry Link, on your computer, visit www.blackberry.com/ BlackBerryLink and select the Windows or Mac option.
User Guide Settings and options Settings and options Connections Check which wireless networks your device connects to Your BlackBerry device won't necessarily connect to every type of network that's listed on your device. Your device is capable of connecting to all the networks listed, but actually connecting to each type of network also depends on your wireless service plan.
User Guide Settings and options Your device is connected to the network type shown but the network functionality is limited. You're likely able to make a phone call, but not able to access the Internet or view email messages. You have no mobile network coverage. Your device is roaming. Extra charges might apply. You are connected to the BlackBerry Infrastructure. The number of solid waves indicates the strength of the WiFi signal.
User Guide Settings and options Tips: Choosing a connection Your BlackBerry device is capable of a wide range of connections, to increase what you can do with your device and how it interacts with other devices. Take a look at the list of connections to learn about the different types of connections, some tips for when to use each connection, and maybe learn a few things you didn't know you could do.
User Guide Settings and options BlackBerry device through a separate speaker or making calls on a headset that is using your BlackBerry device's mobile network connection. NFC NFC is a short-range wireless technology that's used for quickly creating connections between your BlackBerry device and other NFC-enabled devices or NFC tags.
User Guide 3. Settings and options Set the Airplane Mode switch to On. Connect your device to an HDMI display 1. Using an HDMI cable, connect your BlackBerry device to an HDMI display. 2. Your device automatically detects the resolution of the HDMI display that your device is connected to. However, if you need to change the resolution, on the home screen, swipe down from the top of the screen. Tap Settings > Display. In the HDMI Display Mode drop-down list, tap the display mode that you want to use.
User Guide Settings and options Connect to your VPN automatically You can set your BlackBerry device to automatically connect to a virtual private network (VPN) whenever you have mobile network coverage. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Network Connections > VPN. 3. Tap . 4. In the drop-down list, tap the VPN profile that you want to use. If no VPN profiles appear in the list, create your own or contact your adminstrator. 5.
User Guide 3. If the Mobile Network switch is off, set it to On. 4. In the Data services while roaming drop-down list, tap Off or Prompt. Settings and options Troubleshooting: Mobile network I can't connect to the mobile network Try the following solutions: • • • • • Check that airplane mode is off. If airplane mode is on, the option to turn on the mobile network is unavailable. To turn off airplane mode, swipe down from the top of the home screen. Tap Settings > Network Connections.
User Guide Settings and options Manually connect to a Wi-Fi network If you want to connect to a hidden Wi-Fi network, or you're having trouble automatically connecting, you can connect manually. 1. On the home screen, swipe down from the top of the screen. 2. Tap Wi-Fi > 3. In the SSID field, enter the name of the network. 4. Select the network's security type and specify any additional information.
User Guide Settings and options 3. Check that the Wi-Fi switch is set to On. 4. Tap 5. Tap a network. . • To disable the network, set the Enable Connections switch to Off. • To re-enable the network, set the Enable Connections switch to On. Wi-Fi network settings Usually, you don't need to change your settings for a Wi-Fi network; however, you might need to change your settings if you have trouble connecting or if you need to connect manually.
User Guide Settings and options Set this switch to ON if you want to connect to a proxy server. When you select this setting, additional settings appear. To find out what settings to use, see the information provided for the proxy server. Inter-Access Point Handover If the network spans multiple access points, set whether your device should remain connected when you move from one access point to another. Add a VPN profile You need a Wi-Fi or VPN connection before you can add a new VPN profile.
User Guide • • • Settings and options Your connection might have timed out. Try connecting again. If the Wi-Fi network that you want doesn't appear on the Wi-Fi settings screen, it might be hidden. If you know the network name, try connecting to the Wi-Fi network manually. Check that Mobile Hotspot mode is off. If Mobile Hotspot mode is on, your device can't connect to a Wi-Fi network.
User Guide Settings and options On some mobile networks, services such as email and BBM might not be available while the Mobile Hotspot mode is turned on. After you set up Mobile Hotspot mode on your BlackBerry device, connecting to the mobile hotspot with a Wi-Fi enabled device is a lot like connecting to any regular router. Before you use Mobile Hotspot mode, read the latest safety and product information at www.blackberry.com/docs/ smartphones.
User Guide Settings and options Troubleshooting: Mobile Hotspot mode I can't use my device as a mobile hotspot • • • • • Check that you're connected to the mobile network. If appears in the upper-right corner of the home screen, then the mobile network is on and connected. Check that your wireless service plan is set up to use Mobile Hotspot mode. If not, you need to change your service plan before Mobile Hotspot mode can work on your BlackBerry device.
User Guide Settings and options 5. Set the Internet Tethering switch to On. 6. Connect your BlackBerry device to a laptop or tablet using a USB cable or Bluetooth connection. Troubleshooting: Internet tethering I can't use Internet tethering • • • • Check that your BlackBerry device is connected to the mobile network. If appears in the upper-right corner of the home screen, then your device is connected to the mobile network. Check that your wireless service plan is set up to use Internet tethering.
User Guide Settings and options • If the device doesn't appear in the Devices list, it might not be discoverable. Check that the device is discoverable then try again. If you don't know how to check that the device is discoverable, consult the documentation that came with the device. • If the device doesn't appear in the Devices list and you can't connect by making it discoverable, you might need to initiate pairing from the device.
User Guide Settings and options Pairing your device with a car The My Car feature lets you connect your BlackBerry device with your car using Bluetooth technology. When your car and your device are connected, your device might display a customized home screen and lock screen. Also, special applications might appear in the Car Channel in BlackBerry World. The first time your device detects a connection with a Bluetooth enabled car, your device prompts you to set the car as your car.
User Guide Settings and options Automatically establish a Bluetooth connection when you turn on your device You might like to keep your BlackBerry device always connected to a Bluetooth enabled device, such as a headset. You can set your BlackBerry device so that whenever you turn on your BlackBerry device it automatically reconnects to the last Bluetooth enabled device that it was connected to. 1. On the home screen, swipe down from the top of the screen. 2. Tap Bluetooth > 3.
User Guide Profile Settings and options Description This profile can also help you read, delete, browse, compose, and send messages. Object Push Profile (OPP) This profile allows you to send files, such as pictures, contacts, or events, to a Bluetooth enabled device. Personal Area Networking - User/Network Access Point (PAN - U/NAP) This profile allows you to use your BlackBerry device as a modem when it's connected to a Bluetooth enabled computer.
User Guide • Settings and options If Mobile Hotspot mode is turned on, verify that you're trying to connect to a Bluetooth enabled device that uses the Handsfree, Serial Port, or Personal Area Network profiles. I keep losing the connection with my Bluetooth enabled car kit • • Check that your car kit is using the latest software version that is available. For more information about your car kit's software version, see the documentation that came with your car kit.
User Guide Settings and options Send a file using NFC The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model. With NFC you can exchange many kinds of files, including pictures, music, contact info, and even webpages, between your BlackBerry device and other NFC-enabled devices. 1.
User Guide Settings and options 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Tap Check for Updates. Settings > Software Updates. You can also update your device software using BlackBerry Link. For more information, see the Help documentation for BlackBerry Link. Language Change your display language 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. In the Language drop-down list, tap the language that you want to use.
User Guide 4. Settings and options In the Language drop-down list, tap the language you want to use. Keyboard and typing Keyboard and typing at a glance There are several ways you can use the BlackBerry Keyboard to interact with your BlackBerry device. Use the At a Glance image to familiarize yourself with the keyboard capabilities. Home screen shortcuts You can use your BlackBerry Keyboard with Instant Action to quickly perform a number of tasks when you type certain commands in the search field.
User Guide Settings and options Make a call 1. On the home screen, tap 2. Type call and the name or number of the person that you want to call. For example, you can type call Ian or call 5195550100. 3. Beneath Actions, tap the action that you want to perform. . Send an email 1. On the home screen, tap 2. Type email and the name of the contact that you want to send your email to. For example, you can type email Tanya McPherson. 3. Beneath Actions, tap the action that you want to perform. .
User Guide Settings and options Post a tweet 1. On the home screen, tap 2. Type tweet and your tweet. For example, you can type tweet loving the weather lately. 3. Beneath Actions, tap the action that you want to perform. . Post a LinkedIn update 1. On the home screen, tap 2. Type LinkedIn and your update. For example, you can type LinkedIn really enjoyed the training session today. 3. Beneath Actions, tap the action that you want to perform. . Add a note to BlackBerry Remember 1.
User Guide Settings and options Play music 1. On the home screen, tap 2. Type Play and a song name, album name, artist, or playlist name. For example, type Play classic rock playlist . 3. Beneath Actions, tap the action that you want to perform. . Creating custom text shortcuts Word substitution lets you create your own text shortcuts so that when you enter a shortcut your BlackBerry device replaces the shortcut with a full word or phrase. Tip: Word substitution is sometimes known as autotext.
User Guide Settings and options 2. Tap 3. Tap Clear Learned Words. Settings > Language and Input > Prediction and Correction. Note: As you continue to type, the learned word list is regenerated unless you set the Learn New Words switch to Off on the Prediction and Correction screen. Show the keyboard Using two fingers, swipe up from the bottom of the screen. Tip: To hide the keyboard, tap the screen outside a text entry field.
User Guide Settings and options Note: If you type in a right-to-left language, swipe from left to right. Typing on the Keyboard Type an accented character 1. On the BlackBerry Keyboard, touch and hold the letter that you want to add the accent to. 2. When accented characters appear above the letter, slide your finger onto the accented character that you want to type. 3. Lift your finger. first.
User Guide 2. Settings and options Tap a letter. Tip: To turn on CAP lock, touch and hold . Type faster with automated assistance settings You can change your typing settings to help you type faster on your BlackBerry Keyboard. Keyboard feedback provides an audible indication of your typing progress. In addition, you can change your settings so that your device automatically capitalizes new sentences, or so that tapping the key twice inserts a period. 1.
User Guide Settings and options Change where word suggestions appear By default, word suggestions appear on the BlackBerry Keyboard so that you don't have to look above where you're typing to see the suggestions. If you have difficulty selecting the suggestions, or you find the Keyboard looks cluttered, you can set the suggestions to appear above the Keyboard instead. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3.
User Guide Settings and options 2. Tap 3. Tap the settings that you want to change. Settings > Language and Input > Spell Check. Edit your personal dictionary When you use spell check you can add words that are marked as incorrect to a custom dictionary on your BlackBerry device so that spell check recognizes them as being correct. The words that you add to your personal dictionary can be edited at any time. 1. On the home screen, swipe down from the top of the screen. 2.
User Guide Settings and options Press and hold the Power/Lock key on the top of your BlackBerry device. Put your device in standby mode When you put your BlackBerry device in standby mode, the device screen backlight turns off and the screen locks. Wireless connections and clock alarms aren't affected. Press the Power/Lock key on the top of your device. To wake up your device, swipe up from the bottom of the device screen.
User Guide Settings and options Charge your device Before you start using your BlackBerry device, you should charge the battery that came with your device as the battery isn't fully charged. Charge your device using the charger provided by BlackBerry in the box that your device came in. You can also charge your device using a USB cable connected to a computer, but charging might take longer. CAUTION: Other chargers might not provide adequate power and might damage your device.
User Guide Settings and options Battery and charging icons The battery power level icons appear at the top of the home screen on your BlackBerry device. The battery is charging. The battery is fully charged. The battery isn't charging because the power source isn't providing enough power. Use the charger that came with your BlackBerry device to charge the battery. The battery charge is low, and your wireless connections might turn off to conserve power.
User Guide Settings and options 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. To monitor different types of device statistics, at the top of the screen, tap Battery, CPU, Memory, or Storage. Settings > App Manager > Device Monitor. Tip: On the Battery and CPU screens, you can view device and usage statistics from different time frames. To change the time frame for the statistics on the Battery or CPU screens, at the top of the screen, tap Device Monitor. Tap a time frame.
User Guide Settings and options A flashing yellow LED can indicate that the battery power level is low and your device is charging. A solid green LED can indicate that your device is plugged into a charger and that charging is complete. Device and battery safety You should only use the battery that BlackBerry specifies for use with your particular BlackBerry device model. If you use any other battery, you might invalidate any warranty provided with your device.
User Guide 3. In the Category drop-down list, tap Legal. 4. Tap a link. Settings and options Frequently asked questions: Battery and power How can I extend battery life? Battery life varies depending on how you use your BlackBerry device. To help battery power last longer, here are some considerations: Dim the screen Prolong battery life by changing your device settings to dim the screen.
User Guide Settings and options Turn off connections If your device is out of a wireless coverage area, turn off the connection so that your device doesn't search for a network signal continuously. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Network Connections. Update your software You can often gain a boost in power savings by using the latest version of the BlackBerry 10 OS.
User Guide Settings and options Turn on Magnify mode You can use Magnify mode to enlarge the information on your BlackBerry device screen. You can zoom in to or zoom out from the screen, even if you use an application that doesn't normally support zooming. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Set the Magnify Mode switch to On. The information on the screen immediately appears larger. 4.
User Guide Settings and options Temporarily turn off Magnify mode There may be times when you want to temporarily turn off the magnification of your screen to see the whole screen at once, and then turn on Magnify mode again to continue what you were doing. To temporarily turn off Magnify mode: • Using two fingers, swipe down from the top of the screen.
User Guide Settings and options Change your font size 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. In the Font Size drop-down list, tap the size of font that you want to use. Settings > Display. Turn on Hearing Aid mode This feature might not be supported depending on your BlackBerry device model. Hearing Aid mode is designed to improve the compatibility of your device with your hearing aid. When you have Hearing Aid mode turned on, appears on the Status bar. 1.
User Guide Settings and options 4. Set the Screen Reader switch to On. 5. Tap to select Continue, then double tap to proceed. If you don't want to see this verification message each time you turn on the BlackBerry Screen Reader, turn off the Confirmation Message option in the screen reader settings. You can also quickly turn on the BlackBerry Screen Reader by triple-pressing the Power key.
User Guide Settings and options 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Tap Screen Reader. 4. Tap Verbosity. 5. In the drop-down list, tap High or Low. Settings > Accessibility. Turn on the Silent on Calls setting No one wants to be interrupted when on a phone call. The Silent on Calls setting prevents the BlackBerry Screen Reader from reading back information while you're on a call. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3.
User Guide Settings and options BlackBerry Screen Reader gestures The BlackBerry Screen Reader uses a combination of gestures that are used in other apps on your BlackBerry device and gestures that are specific to the BlackBerry Screen Reader. Gestures that start at the edges of the screen (such as swiping down from the top to access Settings or swiping up from the bottom to minimize an app) are the same in the Screen Reader app as they are in all other apps.
User Guide Settings and options Task Gesture Change slider value Swipe up with one finger to increase the slider value; swipe down with one finger to decrease the slider value. Move to the previous or next section of text (such as a character, word, line, sentence, or paragraph) or web content (such as headings and links). Swipe left with one finger to go to the previous text or content; swipe right with one finger to go to the next text or content.
User Guide Task Settings and options Gesture in the list, the next tap returns to the top of the list. After 3 seconds, the device automatically exits Quick Settings mode. Select an item from a list using Discovery mode Tap and hold with one finger. Drag the finger up or down the list, then tap with a second finger to select a list item. The device does not automatically exit Quick Settings mode. Change speech volume Swipe up with one finger to increase the volume.
User Guide Settings and options There is a specific BlackBerry Screen Reader gesture you can use in the BlackBerry Hub. Task Gesture Delete the user-friendly form of an email address from the To or CC fields of messages. Tap to select the address, then swipe to the left with three fingers. Using the BlackBerry Screen Reader on the home screen When you're on the home screen, you can use these additional BlackBerry Screen Readergestures.
User Guide Settings and options 2. Tap 3. Set the Closed Captions switch to On. Settings > Accessibility. BlackBerry Link features on your device About BlackBerry Link features on your device If you have BlackBerry Link on your computer, you can use your BlackBerry device to: • • View and delete files that are stored on your computer. Sync your music, pictures, videos, and documents between your device and your computer.
User Guide Settings and options • To permanently delete a file that's stored on your computer, touch and hold a file. Tap . Copy a file to your device After you save a file that's stored on your computer to your BlackBerry device, you can view the file even when you're not connected to the Internet. 1. Touch and hold a file that's stored on your computer. 2. Tap 3. Navigate to where you want to save the file. For example, on your media card. 4. Tap Paste. .
User Guide • • • Settings and options In the BlackBerry ID section, verify that you are signed in using the same BlackBerry ID as on your computer. If your device is connected to a mobile network instead of a Wi-Fi network, in the BlackBerry Link section, change the Use Mobile Network switch to On. In the BlackBerry Link section, verify that the BlackBerry Link switch is set to On.
User Guide Legal notice Legal notice ©2013 BlackBerry. All rights reserved. BlackBerry® and related trademarks, names, and logos are the property of BlackBerry Limited and are registered and/or used in the U.S. and countries around the world. Adobe and Flash are trademarks of Adobe Systems Incorporated. Android, Gmail, and YouTube are trademarks of Google Inc. Apple, iCal, iPhone and Mac are trademarks of Apple Inc. Bluetooth is a trademark of Bluetooth SIG. Box is a trademark of Box, Inc.
User Guide Legal notice HEREBY LIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE CLAIM.
User Guide Legal notice separate licenses and other agreements applicable thereto with third parties, except to the extent expressly covered by a license or other agreement with BlackBerry. Certain features outlined in this documentation require a minimum version of BlackBerry Enterprise Server, BlackBerry Desktop Software, and/or BlackBerry Device Software. The terms of use of any BlackBerry product or service are set out in a separate license or other agreement with BlackBerry applicable thereto.
