Protect Who Matters Most™ LonerGPS™ User Guide Mobile Worker Safety Solution 1
BlackLine GPS Customer Care If you have any questions regarding your setup or use of the LonerGPS system, please do not hesitate to contact BlackLine GPS Customer Care. Customer Care is available by phone or email between the hours of 9:00am and 5:00pm Mountain Time: Email: support@lonergps.com Phone: +1-866-859-4118 LonerGPS™ User Guide Part Number: DOC-xxxx-xx Last Revised: October 14, 2008 BlackLine GPS Inc. #101 1215 13th Street SE, Calgary, AB, T2G 3J4 www.blacklinegps.
Introduction This user guide provides valuable information on getting started with LonerGPS and its use. It is geared towards the personnel within a corporation who are responsible for implementation of safety programs, IT personnel, and management. However, the implementation process of the LonerGPS solution is straightforward and can be accomplished by anyone who is mildly technical within organizations ranging from small and medium businesses through to enterprise.
Overview This section provides foundation-level information about LonerGPS device and LonerPortal web-based monitoring application.
The BlackLine Loner Safety System is comprised of the following components: • For office monitoring staff: The BlackLine LonerPortal™ Safety Web Interface is a user interface for safety monitoring personnel. LonerPortal facilitates monitoring and interaction with BlackLine GPS Safety Devices for the purpose of monitoring mobile worker safety. LonerPortal is compatible with the BlackLine LonerGPS™ Safety Device.
• Via the alert banner within the LonerPortal web application – when an alert situation occurs, LonerPortal will annunciate the alert within its alarm banner, generating audio and video indications in real-time. The following list describes the alerts generated by LonerGPS: • No-motion Alert (effectively a man-down alert) – generated by LonerGPS and communicated via LonerPortal when the LonerGPS device does not measure sufficient worker activity within a set amount of time.
Getting Started This chapter provides a variety of information regarding LonerGPS including hands-on information for mobile workers plus the details required for an organization’s monitoring and administrative staff to support the LonerGPS deployment. Note - Prior to getting started with a LonerGPS device, a LonerPortal account must be set up and the LonerGPS device activated on the account. The LonerPortal User Guide provides detailed information on this process.
Keypad The LonerGPS keypad provides the mobile worker with the following functions and indications: • Power button: The power button is used to turn the LonerGPS device on and off.
Alternatively, LonerGPS may be worn in a pocket, however the mobile worker should ensure that the logo side of the enclosure should face away from their body. Note - BlackLine recommends using the supplied holster to ensure optimum GPS tracking performance and to ensure audibility of the internal beeper.
Alerts There are two key alerts types that the mobile worker is responsible for and must be trained on: • No-motion Alert • Emergency Alet NoNo-motion Alert The purpose of the No-motion Alert is to quickly notify safety-monitoring personnel that a mobile worker is no longer moving. The goal is to quickly confirm the situation and if unable to reach the mobile worker, to quickly provide emergency assistance.
situation. To cancel the Emergency Alert, the mobile worker presses and holds the emergency button again. Note - When an Emergency Alert is triggered by the mobile worker, the red indicator light on LonerGPS will illuminate continuously. The LonerGPS device does not beep or vibrate during this process with the intention of being a silent alert to monitoring staff. RealReal-time and Scheduled GPS Tracking The LonerGPS device may be tracked in real-time through the Location Scheduler.
Note - As part of an organization’s safety policy, it is prudent to have safety-monitoring personnel contact a mobile worker who has triggered an emergency alert and cancelled it. From a diligence perspective, the mobile worker’s safety is most thoroughly assured. Further, BlackLine GPS recommends that users be instructed to use a code-word for a situation where a mobile worker triggered the emergency alert under duress but has been forced to cancel the alert.
LonerGPS communicates its battery level to LonerPortal periodically. If a low-battery condition is found on a device, LonerPortal may be configured to notify monitoring personnel of this condition. Notifications are not treated with the same significance as alerts and do not trigger the Alert Banner. BlackLine GPS recommends that Low-battery Notifications be configured for each device on an account to ensure an optimum and consistent level of performance.
Specifications Alert data: • Alert location (lat. & long.), alert type, time, and date Mechanical • Size: 10 cm L x 7.5 cm W x 2.5 cm T (4” L x 3” W x 1” T ) • Weight: 120 g (4.
