User's Manual

13
Alerts
Alert messages are congured for Loner 900 through the Loner Portal web app. Loner
Portal displays alerts and they can be sent via email and SMS to safety monitoring
personnel.
Understanding Alerts
An alert is a message that communicates a device or system level event, such as an
Emergency Alert or a Low Battery Alert. Depending on the priority level of the Alert, dier-
ent action must be taken by safety-monitoring personnel.
Alert Explanation
Emergency alert Loner 900 sends an Emergency Alert if the Emergency
Latch has been opened;
Silent alert Loner 900 sends a Silent Emergency alarm if the acknowl-
edge button is pressed for 3 seconds.
Fall detected alert Loner 900 sends a Fall Detected Alert when the device has
detected a fall AND you have not canceled the pending
message within 30 seconds.
No-motion alert Loner 900 sends a No-motion Alert when the device does
not detect motion for 2 minutes AND you have not can-
celed the pending message within 30 seconds.
Missed check-in alert Loner 900 sends a Missed Check-in alert when you have
not checked in during the pre-congured check-in period
and you have not cancelled the pending alarm.
Low-battery
notication
Loner 900 sends a Low Battery Alert if the internal battery
level falls below 20% by default.
For No-motion alert, options from 0 – 30 minutes are available. (0 Indicates the feature
is disabled.)
Conrmation of Alerts
Loner 900 will activate a yellow light on the left and right sides of the indicator light array
when a monitoring center has acknowledged an alarm sent by the Loner 900. Once the
monitoring center has resolved the alarm, the light will shut o. If an alarm is generated
while the conrmation light is on, the light will reset (turn o) until the new alarm has
been acknowledged.