User's Manual

Help
Getting Help
There are four Steps to Getting Help.
1 Check out the Blackmagic Design support center at
www.blackmagicdesign.com/support for the latest support information.
2 Call your Blackmagic Design reseller.
3 Your local reseller will have the latest technical updates from
Blackmagic Design and should be able to give you immediate assistance.
We also recommend you check out the support options your reseller
offers as they can arrange various support plans based on your workflow
requirements.
4 The next option is to email us with your questions using the “send us an
email’ button at www.blackmagicdesign.com/support
5 Phone a Blackmagic Design support office. You can find your nearest
office by clicking on the “find your local support team” button at the bottom
of the support page.
Please provide us with as much information as possible regarding your technical problem and
system specifications so that we may try to respond to your problem as quickly as possible.
37Help