Owner Manual

PAGE
17
TROUBLESHOOTING GUIDE
TROUBLESHOOTING GUIDE
If one or more functions on the base have stopped operating:
Check under the bed base to verify that the wired connections are secure and
that there are no cords or bedding obstructing the movement of the base.
Check that the power cord is assembled properly and that the connections
are secure.
Check if green LED is on (power supply).
If the lights on your remote control no longer illuminate and will not operate
your adjustable bed base:
Make sure the batteries are installed correctly.
Install (3x) new AAA batteries in the remote control.
If all of the remote control buttons illuminate, however nothing on your
adjustable bed base will operate:
Unplug the base for 5 minutes to reset the electronic components.
Plug the adjustable base into a different electrical outlet, or test current
outlet with another working appliance (a grounded, electrical surge
protector is recommended).
Complete the “Remote Assembly and Frequency Set Up” as the
frequency on the bed may have been lost.
If the head or foot mechanisms will elevate but will not return to the at position:
Check the undercarriage for obstructions. Remove any obstructions away
from the head and foot mechanisms and return the base to its at position.