User's Manual

45
▪ Check the battery level and ensure there is sufficient charge.
The phone does not respond after several minutes
▪ Remove and insert the battery – If the phone has an internal battery, please press and hold the
power button.
The phone powers off by itself
▪ Check if the screen lock of the phone is enabled.
▪ Check if the phone needs to be charged.
The battery won’t charge
▪ Check if the battery is already fully charged.
▪ Make sure that the battery is inserted correctly.
▪ Ensure that the battery being used is a BLU approved battery.
▪ Double check if the charger connector is properly connected to the phone.
Note: Connect charger only after the battery has been inserted.
The standby time is too short
▪ Please keep in mind that standby time relates directly to phone usage (Internet, Text, Voice Calls,
Maps, etc.).
▪ Batteries typically have to be replaced after a year of use.
The phone cannot connect to the network (Voice or Data)
▪ Verify if you have active service with your service provider.