User's Manual

(Figure 10) Tap card
3 Maintenance
3.1 Terminal
− For normal dirt, use a clean cloth slightly dampened with water and a drop or two of mild soap. For
stubborn stains, use alcohol or an alcohol-based cleaner
− Never use thinner, acetone, trichloroethylene, or key tone-based solvents — these chemicals can
deteriorate plastic or rubber parts
− Do not spray cleaners or other solutions directly onto the keypad or display
3.2 Card Readers
− The contactless card readers require no regular maintenance. For card reader service, contact your
distributor or service provider.
CAUTION: Do not attempt to clean the card readers. Doing so may void your warranty.
4 Troubleshooting
Blue Bamboo follows stringent quality control standards in the manufacturing of CT100 terminals. Each unit that
leaves the factory receives numerous tests to ensure quality and reliable operation. However, if you encounter a
problem in operation, read this section for possible causes and solutions. If the problem persists or if it is not
described below, contact your local Blue Bamboo representative for assistance.
CAUTION: Do not, under any circumstance, attempt to disassemble the terminal. If a terminal has been
disassembled it will void the warranty.
4.1 Terminal Does Not Start
− When the terminal is powered by the AC power directly without battery, please ensure that the Adapter
Contactless
card reader