BPS 905 FC Color Laser MFP Printer_Copier_Scanner User’s Guide
Thank You Thank you for choosing this machine. This User’s Guide describes the functions, operating procedures, precautions, and basic troubleshooting for this machine. Notice We reserve the right to make changes to this guide and to the equipment described herein without notice. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions.
Legal Restrictions on Copying Certain types of documents must never be copied with the purpose or intent to pass copies of such documents off as the originals. The following is not a complete list, but is meant to be used as a guide to responsible copying.
Our Concern for Environmental Protection As an ENERGY STAR® Partner, we have determined that this machine meets the ENERGY STAR Guidelines for energy efficiency. What is an ENERGY STAR product? An ENERGY STAR product has a special feature that allows it to automatically switch to a “low-power mode” after a period of inactivity. An ENERGY STAR product uses energy more efficiently, saves you money on utility bills and helps protect the environment.
Contents Thank You 2 Notice 2 Legal Restrictions on Copying 3 Our Concern for Environmental Protection 4 What is an ENERGY STAR product? 4 5 Contents 1 1 Introduction .......................................................................................................
FAX REGISTRATION Menu 29 TX SETTING Menu 29 RX SETTING Menu 30 COMM. SETTING Menu 30 REPORTING Menu 30 USER SETTING Menu 31 DIRECT PRINT Menu 32 NETWORK SETTING Menu 33 E-MAIL SETTING Menu 34 SCANNER SETTING Menu 35 3 Media Handling ................................................................................................
4 Using the Printer Driver ..................................................................................
ID Card Copying 109 Setting Duplex (Double-Sided) Copying 111 Duplex (Double-Sided) Copying From the ADF 111 Duplex (Double-Sided) Copying From the Original Glass 112 Setting Collated Copying 113 Setting Clone Copying 114 Setting Poster Copying 115 7 Using the Scanner .........................................................................................
Maintaining the Machine 150 Cleaning the Machine 152 Exterior 152 Interior 153 Cleaning the Media Feed Roller and Laser Lens 153 Cleaning the Duplex Option Feed Rollers 159 Cleaning the Media Feed Rollers for Tray 2 160 Cleaning the Media Feed Rollers for the ADF 162 Storing the Machine 163 10 Troubleshooting ............................................................................................
1 Introduction
Getting Acquainted with Your Machine Space Requirements To ensure easy operation, consumable replacement and maintenance, adhere to the recommended space requirements detailed below. 528 mm (20.8") 100 mm (3.9") 138 mm (5.4") Front View " 902 mm (35.5") 531 mm (20.9") 233 mm (9.2") 100 mm (3.9") 581 mm (22.9") 187 mm (7.4") 768 mm (30.2") 100 mm (3.9") Side View The options appear shaded in the above illustration.
Part Names The following drawings illustrate the parts of your machine referred to throughout this guide, so please take some time to become familiar with them. Front View 3-a 3 3-b 3-c 1. Output bin 3-d 2. Control panel 3. Automatic Document Feeder (ADF) 3-a. ADF feed cover 3-b. Document guide 3-c. Document feed tray 3-d. Document output tray " 2 1 4 7 The ADF may appear as “document cover” in status and error messages. 4. Engine cover 6 5 8 9 5. Digital Camera Direct Photo Print port 6.
Rear View 1. Power switch 1 2. TEL (telephone) jack 3. LINE (telephone line) jack 4. USB port 5. 10Base-T/100Base-TX (IEEE 802.3) Ethernet Interface port 2 Inside 5 3 4 1. Fuser unit 2. Fuser separator levers 3. Transfer belt unit 4. Drum cartridge 2 5. Toner cartridge carousel (containing 4 toner cartridges: C, M, Y and K) 2 3 6. Scanner lock 7.
Front View with Options 1. Tray 2 1 Rear View with Options 1.
Drivers and Documentation CD-ROM Printer Drivers Drivers Use/Benefit Printer Driver for Windows Vista/XP/ These drivers give you access to all of Server 2003/2000/Me/98SE the printer features, including finishing and advanced layout. Scanner Drivers Drivers Use/Benefit TWAIN Driver for Windows Vista/XP/Server 2003/ 2000 This drivers enables you to set scanning functions, such as the color setting and size adjustments.
Applications CD-ROM Applications Applications Use/Benefit Local Setup Device (LSD) This software enables one-touch dialing, speed dialing, and group dialing for faxes to be created and edited from the computer. In addition, the status of this machine can be checked. PaperPort This software is a document management software package that helps you scan, organize, access, share, and manage both your paper and digital documents on your personal computer.
System Requirements Personal computer Pentium 2: 400 MHz or higher Operating System – Microsoft Windows XP Home/Professional Edition, Windows Server 2003, Windows 2000, Windows Me, Windows 98SE Free hard disk space 256 MB or more RAM 128 MB or more CD-ROM/DVD drive I/O interface – 10Base-T/100Base-TX (IEEE 802.3) Ethernet interface port – USB Revision 2.0 and USB Revision 1.1 compliant port " 8 The Ethernet cable and USB cable are not included with the machine.
2 Control Panel and Configuration Menu
About the Control Panel 1 2 3 45 6 7 8 9 10 @ 11 12 14 15 15 18 19 13 16 17 20 21 22 23 Control Panel Indicators and Keys No. Name Function 1 Provides fax operations. Fax Operations keys For details, refer to the Color Laser MFP Fax_PC Fax User's Guide. 2 Error indicator Lights up when an error has occurred. 3 Function key Press to specify tray settings, duplex (Double-Sided) printing settings, ID card copy settings, Clone Copy, and Poster Copy.
No. Name Function 4 Press to check the status of this machine and the specified settings. Display key Displays a rough estimate of the amount of toner remaining. Displays the total number of pages that have been copied, printed and scanned. Displays the results for fax transmissions and receptions. Prints the machine settings, lists and reports related to faxing. For details, refer to “Checking the Machine Status and Settings” on page 17.
No. Name Function 13 Reduce/ Enlarge key Press to specify reduced/enlarged copying with preset zoom ratios. 14 Light/Dark key Press to select the copy density. 15 */) keys Press to move left and right through the setting screens, such as the configuration menu. Press to select the copy density. 16 +/, keys Press to move up and down through the setting screens, such as the configuration menu. Press to specify the zoom ratio in 0.01 increments. (Setting range: 0.50 to 2.
No. Name Function 22 Start-B&W key Press to begin monochrome copying. 23 Stop/Reset key Press to stop copying, scanning, and faxing. Press to return the following to their default settings. – Copy quality – Copy density – Zoom ratio – Collate – Number of copies – Tray select Press to cancel the following functions. – 2in1 copy – Duplex copy – ID card copy – Clone copy – Poster copy Press to cancel toner replacing after the TC Change key is pressed.
Display Indications Main Screen 1 2 5 6 7 3 4 8 No. Indication Description 1 Document type Indicates the document type to be copied specified either with the Quality key or from the configuration menu. 2 Zoom ratio Indicates the zoom ratio. 3 Icons that appear with copy operations : Appears when 2in1 copying is set. : Appears when duplex (Double-Sided) copying is set. : Appears when collated copying is set. For details, refer to “Making Advanced Copies” on page 108.
No. Indication Description 7 Indicates the media size that is selected. Media size Change the paper size from the PAPER SOURCE menu. For details, refer to “PAPER SOURCE SETUP Menu” on page 27. 8 Status Displays messages such as when media is empty.
Print Screen When a print job is received, PC:PRN appears in the status section of the main screen. To display the print screen, press the Display key, then the ) key, while PC:PRN is displayed. (The following screen appears.) To cancel printing, press the Cancel/C key when the print screen appears. Then, select YES, and press the Menu Select key. 1 16 2 No. Indication Description 1 Status Displays messages indicating operations such as printing.
Checking the Machine Status and Settings Press the Display key to check the status of this machine and the specified settings. Press the Display key to switch between each item to be checked. Alternatively, the + and , keys can be pressed. TONER REMAINING Main screen TOTAL PAGE TX/RX RESULT PRINT REPORT TONER REMAINING This screen provides a rough estimate of the amount of toner remaining. T ON E R R EMA I N I NG ? To return to the main screen, press the Cancel/C key.
FAX PRINT This counter shows the total number of pages that were faxed. TOTAL SCAN This counter shows the total number of document pages that were scanned. TX/RX RESULT The results of a maximum of 60 fax transmissions/receptions can be viewed. In addition, the transmission/reception results that are displayed can be printed by pressing the Start-B&W key. For details, refer to the Color Laser MFP Fax_PC Fax User’s Guide.
CONFIGURATION PAGE Prints a rough estimate of the parcentage of toner remaining and the settings, information and status of this machine. DEMO PAGE Prints a demo page.
Functions Available With the Function Key Press the Function key to specify tray settings, duplex (Double-Sided) copying, ID card copy settings, clone copy, and poster copy. " " To specify tray settings, duplex (Double-Sided) copying, ID card copy settings, clone copy, and poster copy, press the Copy key while the Fax key or Scan key is lit up in green. For details on the functions available with the Function key in Fax mode, refer to the Color Laser MFP Fax_PC Fax User’s Guide.
Configuration Menu Overview The Color Laser MFP configuration menu accessible from the control panel is structured as shown below. Configuration Menu " Main screen Press Menu Select key to enter the configuration menu. Press the Cancel/C key to return to the first screen of a menu item or to the main screen.
PAPER SOURCE SETUP 1 TRAY1 PAPER 2 TRAY2 PAPER* COPY SETTING *Displays only if the optional Tray 2 is installed. 1 MODE 2 DENSITY LEVEL (A) 3 DENSITY LEVEL (M) 4 COLLATE 5 QUALITY 6 PAPER PRIORITY FAX REGISTRATION 1 ONE-TOUCH DIAL 2 SPEED DIAL 3 GROUP DIAL TX SETTING 1 SCAN DENSITY 2 RESOLUTION 3 HEADER RX SETTING 1 MEMORY RX MODE 2 No.
COMM.SETTING 1 TEL LINE TYPE 2 LINE MONITOR 3 PSTN/PBX REPORTING 1 ACTIVITY REPORT 2 TX RESULT REPORT 3 RX RESULT REPORT USER SETTING 1 FAX PTT SETTING 2 DATE&TIME 3 DATE FORMAT 4 PRESET ZOOM 5 USER FAX NO. 6 USER NAME DIRECT PRINT 1 IMAGE QUALITY 2 PAPER SIZE 3 N-UP LAYOUT NETWORK SETTING 1 IP ADDRESS 2 SUBNET MASK 3 GATEWAY 4 DNS CONFIG.
E-MAIL SETTING 1 SENDER NAME 2 E-MAIL ADDRESS 3 SMTP SERVER 4 SMTP PORT NO.
MACHINE SETTING Menu " Manufacturer’s default settings appear in bold. 1 AUTO PANEL RESET Setting ON / OFF Select whether or not all settings in the control panel return to their default settings when no operation is performed for a set length of time. If ON is selected, select from 0.5, 1, 2, 3, 4, and 5 (units: minutes; default: 1) for the length of time until the auto panel reset operation is performed. If OFF is selected, the auto panel reset operation is not performed.
6 BUZZER VOL- Setting HIGH / LOW / OFF UME Select the volume of the sound produced when a key is pressed and of the alarm that is sounded when an error occurs. 7 INITIAL MODE Setting COPY / FAX Specify the default mode when the machine is turned on or when all settings in the control panel return to their default settings. 8 TONER EMPTY Setting ON / ON(FAX) / OFF STOP Select whether or not printing, copying and faxing stop when the toner has run out.
PAPER SOURCE SETUP Menu " Manufacturer’s default settings appear in bold. 1 TRAY1 PAPER Media type PLAIN PAPER / TRANSPARENCY / LABELS / LETTERHEAD / ENVELOPE / POSTCARD / THICK STOCK / GLOSSY Media size When a setting other than ENVELOPE or POSTCARD is selected: A4 / B5 / A5 / LEGAL / LETTER / G LETTER / STATEMENT / EXECUTIVE / FOLIO (If TRANSPARENCY, LABELS, THICK STOCK or GLOSSY is selected, LEGAL and FOLIO are not displayed.
COPY SETTING Menu " Manufacturer’s default settings appear in bold. 1 MODE Setting MIX / TEXT / PHOTO Select the type of document being copied. After selecting TEXT, set the copy density to either AUTO or MANUAL. 2 DENSITY LEVEL(A) Setting 3 DENSITY LEVEL(M) Setting 4 COLLATE Setting LIGHT DARK Adjust the density of the background color. LIGHT DARK Specify the default copy density. ON / OFF Select whether or not collated copying is given priority.
FAX REGISTRATION Menu 1 ONE-TOUCH DIAL Register fax destinations for one-touch dialing, speed dialing, and group dialing. 2 SPEED DIAL For details, refer to the Color Laser MFP Fax_PC Fax User’s Guide. 3 GROUP DIAL TX SETTING Menu 1 SCAN DENSITY 2 RESOLUTION Specify settings for sending faxes. For details, refer to the Color Laser MFP Fax_PC Fax User’s Guide.
RX SETTING Menu 1 MEMORY RX MODE 2 NO. of RINGS Specify settings for receiving faxes. For details, refer to the Color Laser MFP Fax_PC Fax User’s Guide. 3 REDUCTION RX 4 RX PRINT 5 RX MODE 6 FOOTER 7 SELECT TRAY COMM. SETTING Menu 1 TEL LINE TYPE 2 LINE MONITOR Specify the connection settings for faxing. For details, refer to the Color Laser MFP Fax_PC Fax User’s Guide. 3 PSTN/PBX REPORTING Menu 1 ACTIVITY REPORT 2 TX RESULT REPORT Specify the settings for printing the fax report.
USER SETTING Menu " Manufacturer’s default settings appear in bold. 1 FAX PTT SETTING Select the country where this machine is installed. For details, refer to the Color Laser MFP Fax_PC Fax User’s Guide. " If the country is changed, settings for other functions may also be changed. 2 DATE&TIME Specify the date and time. Specify the time in the 24-hour format. Use the keypad to specify the settings. For details, refer to the Color Laser MFP Fax_PC Fax User’s Guide.
DIRECT PRINT Menu " " Manufacturer’s default settings appear in bold. Camera settings may be given priority, depending on the settings specified on this machine. 1 IMAGE QUALITY Setting DRAFT / NORMAL / FINE Select the resolution for Camera Direct Photo Printing. DRAFT = 600 dpi × 600 dpi; NORMAL = 1200 dpi × 600 dpi; FINE = 2400 dpi × 600 dpi 2 PAPER SIZE Tray TRAY1 / TRAY2 Media type If TRAY1 is selected, select the paper type.
NETWORK SETTING Menu " Manufacturer’s default settings appear in bold. 1 IP ADDRESS Setting AUTO / SPECIFY Select whether to automatically retrieve the IP address or to specify a fixed IP address. Consult your network administrator for information about the IP address to use. 2 SUBNET MASK Enter the subnet mask of the network to be connected. When IP ADDRESS is set to AUTO, this menu option cannot be set. 3 GATEWAY Enter the gateway address of the network to be connected.
E-MAIL SETTING Menu " Manufacturer’s default settings appear in bold. 1 SENDER NAME Enter your name as the sender’s name. A maximum of 20 characters can be entered. 2 E-MAIL ADDRESS Type in the email address of the email sender when using network scanning. A maximum of 64 characters can be entered. 3 SMTP SERVER Type in the IP address or host name for the SMTP server. A maximum of 64 characters can be entered. 4 SMTP PORT NO.
SCANNER SETTING Menu " Manufacturer’s default settings appear in bold. 1 RESOLUTION Setting 150×150 / 300×300 / 600×600 Select the default scanning resolution for scan to email operations. 2 IMAGE FORMAT Setting TIFF / PDF Select the default format for saving files with scan to email operations. " PDF data can be opened in Adobe Acrobat Reader.
36 Configuration Menu Overview
3 Media Handling
Print Media Specifications Media Media Size Tray* Duplex Copy Print Direct Print FAX 210.0 x 297.0 1/2 Yes Yes Yes Yes Yes 182.0 x 257.0 1 No Yes Yes Yes No Yes Yes No Yes No Yes Inch Millimeter A4 8.2 x 11.7 B5 (JIS) 7.2 x 10.1 A5 5.9 x 8.3 148.0 x 210.0 1 No Yes Legal 8.5 x 14.0 215.9 x 355.6 1 No Yes Letter 8.5 x 11.0 215.9 x 279.4 1/2 Yes Yes Yes Yes Yes Statement 5.5 x 8.5 140.0 x 216.0 1 No Yes Yes No No Executive 7.25 x 10.5 184.0 x 267.
Types Before purchasing a large quantity of special media, do a trial print with the same media and check the print quality. Keep media on a flat, level surface in its original wrapper until it is time to load it.
Wet (or damp) " Keep media between 35% and 85% relative humidity. Toner does not adhere well to moist or wet media.
DO NOT use thick stock that is Mixed with any other media in the trays (as this will cause media misfeeding) Envelope Print on the front (address) side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap. Anything printed in these layered regions may be lost or faded. You can print continuously with envelope. However, this could affect the media feed, depending on the media quality and printing environment.
Labels A sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet: The face sheet must follow the plain paper specification. The face sheet surface must cover the entire carrier sheet, and no adhesive should come through on the surface. You can print continuously with label sheets. However, this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous printing and print one sheet at a time.
Are precut or perforated Do not use OK to use Shiny backed paper Full-page labels (uncut) Letterhead You can print continuously with letterhead. However, this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous printing and print one sheet at a time. Try printing your data on a sheet of plain paper first to check placement.
Use postcards that are Approved for laser printing DO NOT use postcards that are Coated Designed for inkjet printers Precut or perforated Preprinted or multicolored " If the postcard is warped, press on the warped area before putting it in Tray 1. Folded or wrinkled Transparency " " " " Do not fan transparencies before loading them. Resulting static electricity may cause printing errors. If you touch the face of the transparencies with your bare hands, print quality may be affected.
" If you have problems feeding 50 sheets, try loading only 1–10 sheets at a time. Loading a large number of transparencies at one time may cause static buildup, causing feeding problems. Capacity Tray 1 Up to 50 sheets, depending on their thickness Tray 2 Not supported Driver Transparency Media Type Duplexing " Not supported Always first test a small quantity of a particular type of transparency.
Guaranteed Imageable (Printable) Area The printable area on all media sizes is up to 4 mm (0.157") from the edges of the media. Each media size has a specific imageable area, the maximum area on which the machine can print clearly and without distortion. a a a Printable Area This area is subject to both hardware a limits (the physical media size and the a = 4 mm (0.157") margins required by the machine) and software constraints (the amount of memory available for the full-page frame buffer).
Loading Media Take off the top and bottom sheets of a ream of the media. Holding a stack of approximately 200 sheets, fan the stack to prevent static buildup before inserting it in a tray. " Do not fan transparencies. Note Although this machine was designed for printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper.
" When loading Legal-sized paper in Tray 1, open the front panel of Tray 1.
" Do not load paper above the t mark. Up to 200 sheets (80 g/m2 [22 lb]) of plain paper can be loaded into the tray at one time.
Other Media When loading media other than plain paper, set the media mode (for example, Envelope, Labels, Thick Stock, or Transparency) in the driver for optimum print quality.
3 " " " Before loading envelopes, press them down to make sure that all air is removed, and make sure that the folds of the flaps are firmly pressed; otherwise the envelopes may become wrinkled or a media misfeed may occur. Up to 10 envelopes can be loaded into the tray at one time. Flap side down For envelopes with the flap along the long edge, load the envelopes with the flap toward the left of the machine.
5 6 " " 52 Before printing on envelopes, be sure to perform steps 6 through 11. The scanner unit cannot be released if the ADF has been opened. Be sure to gently close the ADF first, then release the scanner unit.
7 " Be careful not to touch the plate on the back of the scanner unit. 8 " Do not touch the transfer belt.
" " If there is media in the output bin, remove it. Before opening the engine cover, be sure to fold up the output bin.
10 Loading Media 55
11 " 56 Before printing on media other than envelopes, be sure to move the fuser separator levers on the fuser unit to their original positions.
Loading Labels/Postcard/Thick Stock/Transparency/ Glossy media 1 2 3 " Up to 50 sheets can be loaded into the tray at one time.
4 5 58 Loading Media
Tray 2 " Only plain paper can be loaded in Tray 2.
3 4 5 Face up " 60 Do not load above the 100% line. Up to 500 sheets (80 g/m2 [22 lb]) of plain paper can be loaded into the tray at one time.
6 7 Loading Media 61
About Duplex Printing You should verify that the duplex option is physically installed on the machine to successfully duplex the job. Check your application to determine how to set your margins for duplex printing. Note Only plain paper, 60–90 g/m2 (16–24 lb bond), can be autoduplexed. See “Specifications” on page 38. Duplexing envelopes, labels, transparencies postcards, or glossy media is not supported. The following Double-Sided/Booklet settings are available.
Booklet " If “Left Binding” is selected, the pages can be folded as a left-bound booklet. 2 1 Only available for printer function. 1 If “Right Binding” is selected, the pages can be folded as a right-bound booklet.
Output Bin All printed media is output to the face-down output bin. This tray has a capacity of approximately 100 sheets (A4/Letter) of 80 g/m2 (22 lb) media. " " If the media is stacked too high in the output bin, your machine may experience media misfeeds, excessive media curl, or static buildup. Remove transparencies as soon as possible from the output bin to avoid static buildup. The output bin can be adjusted to two angles, as shown in the illustration at the right.
" When printing on postcards, make sure that the output bin is horizontal. If the output bin is slanted while printing, the postcards may be curled and an error message may appear before the output bin contains 10 sheets. In addition, the output bin extension can be pulled out to two different positions. Use the appropriate position depending on the size of the media being printed on.
Media Storage Keep media on a flat, level surface in its original wrapper until it is time to load it. Media that has been stored for a long time out of its packaging may dry up too much and cause misfeeding. If media has been removed from its wrapper, place it in its original packaging and store in a cool, dark place on a level surface.
Original Media Specifications Documents that can be Placed on the Original Glass The following types of documents can be placed on the original glass. Document type Sheets or books Maximum document size Legal Maximum weight 3 kg (6.6 lb) Observe the following precautions when placing a document on the original glass. Do not place objects weighing more than 3 kg (6.6 lb) on the original glass; otherwise the glass may be damaged.
Documents with pages that have had cutouts removed or are cutouts Label sheets Offset printing masters Documents with binder holes 68 Original Media
Loading a Document to be Copied Placing a Document on the Original Glass 1 2 Document " Align the document with the arrow on the left side toward the rear of the machine.
3 Loading a Document into the ADF 1 " Document Before loading a document into the ADF, check that no document pages remain on the original glass.
4 Using the Printer Driver
Auto Run Installer The installation program will run automatically. If the installation does not auto play, please run “Setup.exe” from the CD-ROM’s root directory to install. " 1 The actual installation displayed may vary depending on the operating system. With Windows running, insert the CD-ROM into your computer’s CD-ROM drive. The “DOCUJET 2026 Installation” dialog box appears automatically. Please select “Install Driver” 2 The “Please input reseller information” dialog box appears.
3 4 5 The “Please select the language” dialog box appears. Select the language and then click “OK”. Turn on the machine. When the machine is ready, connect it to the computer with the USB cable. This completes the driver installation.
Auto Run Installer (For Vista) The installation program will run automatically. " 1 2 If the installation does not auto play, please run “Setup.exe”from the CD-ROM’s root directory to install. With Windows running, insert the CD-ROM into your computer’s CD-ROM drive. The “DOCUJET 2026 Installation” dialog box appears. Select “Install Driver” . 3 The “Please input reseller information” dialog box appears. Enter the information of the “Reseller” and then click “OK”.
Select the language and then click “OK” . 5 The “Setup-DOCUJET 2026 Status Monitor” dialog box appears. Always select “Next” until “Ready to Install” appears and then select “Install”. 6 7 The “Completing the DOCUJET 2026 Status Monitor Setup Wizard” dialog box appears and then select “Finish”.
8 76 When the machine is ready, connect it to the computer with the USB cable. The driver is installed successfully.
Using the Status Display Feature Our driver support an interactive help feature to monitor your printer and gives you information about its current status such as the runnig low / run out of paper or toner. If a print error occurs, it provides you with a message describing the error.
Printer status is ready. Printer status is “Warning”. Printer status is “Error”. Message List Warming up. Communication Error TRAY 1 Jam. TRAY 2 (option) Jam.
1.Duplex Jam. 2.Duplex Cover Open. Fuser Jam. Paper Size Error. Front cover open.
Toner empty. “Cartridge used-up, please call agent.” message appears. Black Yellow Magenta Cyan Drum life near end. Drum life end. Machine trouble.
Selecting Printer Driver Options Before you start working with your machine, you are advised to verify and, if necessary, change the default printer driver settings. Also, in case you have options installed, you should “declare” the options in the printer driver. 1 2 3 4 5 Choose the driver’s properties as follows: – (Windows XP/Server 2003) From the start menu, choose Printers and Faxes to display the Printers and Faxes directory.
Uninstalling the Printer Driver This section describes how to uninstall the Color Laser MFP printer driver if necessary. 1 2 3 4 5 6 7 From the Start menu, point to [Settings], and then click [Printers] (Windows XP/Server 2003: choose [Printers and Faxes]). Select DOCUJET 2026 printer icon, right-click to select “Delete”. A dialog box “Are you sure you want to delete the printer ‘DOCUJET 2026’?” appears, click [Yes].
Uninstalling the Printer Driver (For Vista) This section describes how to uninstall the Color Laser MFP printer driver if necessary. 1 2 3 4 5 6 7 From the Start menu, point to [Control Panel], and then choose [Printers]. Select DOCUJET 2026 printer icon, right-click to select “Delete”. A dialog box “Are you sure you want to delete the printer ‘DOCUJET 2026’?” appears, click [Yes]. Right-click and point to “ Run as administrator” and then choose “ Server Properties”.
8 9 84 A dialog box appears to ask “Deleting this printer driver will remove it from the system. Are you sure you want to delete DOCUJET 2026?”, select “YES”. The DOCUJET 2026 printer driver will be uninstalled from your computer.
Displaying Printer Driver Settings Windows XP/Server 2003 1 2 From the start menu, choose Printers and Faxes to display the Printers and Faxes directory. Right-click the DOCUJET 2026 printer icon and choose Printing Preferences. Windows 2000/Me/98SE 1 2 From the Start menu, point to Settings, and then click Printers to display the Printers directory. Display the printer driver settings: Windows 2000—Right-click the DOCUJET 2026 printer icon and choose Printing Preferences.
Printer Driver Settings Common Buttons The buttons described below appear on each tab. OK Click to exit the Properties dialog box, saving any changes made. Cancel Click to exit the Properties dialog box without saving any changes made. Apply Click to save all changes without exiting the Properties dialog box. " Depending on the version of the operating system, Apply may not appear. Help Click to view the help.
Printer Figure The Printer Figure image shows a graphic image of what trays, and other options are currently installed on the machine. All installed options are displayed, and the tray currently selected under Paper Source on the “Setup” tab appears in light blue.
Setup Tab The Setup Tab allows you to N-up Print several pages of a document on the same page (N-up printing). " Select Border Line check box to print a border around each page when printing more than one document page on each sheet of paper. Watermark Specify Watermark. You can create a background image of text to print on each page of your document. " 88 - Select First Page Only check box when you want the watermark to be printed on the first page only.
Edit Watermark Click "Edit Watermark" button displays the "Edit Watermark" dialog box. 1. Click the “New” button, and then type the desired text in the box. 2. Make any settings you want. - Bold/Italic/Outline Only - Font - Angle - Offset from Center - Color - Size Duplex Specify Double-Sided printing When duplex printing is selected, select “Long Edge”, “Short Edge” or “No (Simplex)” for the binding position. " - The optional Duplex Unit must be installed and power on.
Paper Tab The Paper Tab allows you to Original Document Size Specify the size of the original document. " To specify a custom document size, click the [Edit Custom...] button to display the “Custom Sizes” dialog box. Output Paper Size Specify the output paper size. Scale to Fit Selecting this check box caused the printed image to be resized automatically so it matches the size selected in the Output Paper Size list.
" - The settings of Scale to Fit and Center are not available when the Use Paper Size Setting setting in the “Output Paper Size” pop-up menu is selected. - The settings in the Output Paper Size pop-up menu are not available when the Zoom setting on the “Paper” tab is anything other than 100% - Zoom can only be available while “Use Paper Size Setting” in the Output Paper Size pop-up menu is selected. Copies Specify the number of copies to be printed.
Creating a New Page Overlay To use a page overlay, you must create a page overlay containing a logo or image. 1. Create or open a document containing text or an image for use in a new page overlay. Position the items exactly as you wish them to appear when printed as an overlay. 2. To save the document as an overlay, from the [File] menu, click [Print], select DOCUJET 2026 printer, and then access printer properties. 3. Select Paper tab, and then click [ Edit Overlays.....
Using a Page Overlay After an overlay has been created, it is ready to printed with your document. To print an overlay with a document. 1. From the [File] menu, click [Print], select DOCUJET 2026 printer, and then access printer properties. 2. Select Paper tab, and then click [ Edit Overlays.....] button, the “Overlay” window appears. 3. Select the overlay you want to print from the “Overlay Select” table.
Quality Tab The Quality Tab allows you to Color Printing Specify whether to print in color or grayscale (black and white). Color correction Specify to adjust how colors are printed. Color Correction Description Automatic (Default) Select “Automatic” to have the driver automatically adjust colors. Manual Settings Select “Manual Settings” choose specific color corrections for each element type (text, image, graphics).
Adjust Adjust the Contrast or Brightness (Only available for Grayscale Printing). Resolution Specify resolution.
Canceling a Print Job You can cancel a print job from the control panel of the machine unit. 1. Press [Display] key, and then press the Right key on the [Menu/ Select]. Make sure the copier’s display shows “*PC PRINT* PRINTING”. 2. Press the [Cancel/C] key, and then, the “PC JOB CANCEL?” confirmation message appears on the display.
3. Press the [Menu/Select] key to cancel the print job or the [Cancel/C] key to resume printing.
98 Canceling a Print Job
5 Using Direct Print
Camera Direct Photo Printing If a digital camera with PictBridge (1.0 or later) is connected to the machine via the USB Host Port, images stored on the digital camera can be printed directly on the machine. " " " The following features are not supported with Camera Direct Photo Printing. • DPOF AUTOPRINT image print • Borderless • Cable disconnect enable • DPOF cable disconnect recovery Index print and printing using an N-UP LAYOUT setting is possible only with Letter- and A4-size media.
2 Connect the USB cable to the digital camera and to the Digital Camera Direct Photo print port. " 3 4 A USB cable is not included with the machine and must be purchased separately, if not supplied with your digital camera. From the digital camera, specify the image(s) that you wish to print and the desired number of copies. Start printing from the digital camera.
102 Camera Direct Photo Printing
6 Using the Copier
Making Basic Copies This section contains descriptions of the basic copy operation procedure and the functions that are frequently used when making copies, such as specifying the zoom ratio and the copy density. " " If the Fax key or Scan key lights up in green while copying, press the Copy key. Change the media size from the PAPER SOURCE menu. For details, refer to “PAPER SOURCE SETUP Menu” on page 27. Basic Copy Operation 1 Position the document to be copied.
2 Specify the desired copy settings. " 3 For details on setting clone copying, refer to “Setting Clone Copying” on page 114. For details on setting poster copying, refer to “Setting Poster Copying” on page 115 Using the keypad, specify the desired number of copies. " 4 For details on specifying the copy quality, refer to “Specifying the Copy Quality” on page 105. For details on specifying the zoom ratio, refer to “Specifying the Zoom Ratio” on page 106.
Specifying the Zoom Ratio The zoom ratio can be specified either by selecting a preset zoom ratio or by specifying a custom zoom ratio. Selecting a Preset Zoom Ratio 1 Press the Reduce/Enlarge key until the desired zoom ratio is selected. " The zoom ratio changes in the following order with each press of the Reduce/Enlarge key. When USER SETTING/PRESET ZOOM is set to METRIC: 1.15→1.41→2.00→0.50→0.70→0.81 When USER SETTING/PRESET ZOOM is set to INCH: 1.29→1.54→2.00→0.50→0.64→0.
Selecting the Copy Density " 1 If [A] is displayed, press the Light/Dark key twice to specify the copy density. Press the * or ) key to select the desired copy density. As the indicator is moved to the right, the density becomes darker. As the indicator is moved to the left, the density becomes lighter. " The copy density can also be selected by pressing the Light/Dark key. Press the Light/Dark key to display the DENSITY screen.
Making Advanced Copies This section contains descriptions of setting 2in1 copying, ID card copying, duplex (Double-Sided) copying, collated copying, clone copying, and poster copying. " 2in1 copying, duplex (Double-Sided) copying, ID card copying, collated copying, clone copying and poster copying cannot be combined. Setting 2in1 Copying If 2in1 copying is set, two document pages can be copied together onto a single page. " 1 With 2in1 copying, load the document into the ADF.
ID Card Copying B A With ID card copying, the back and front of a document, such as a certificate, are copied at full size on a single sheet of paper. front side back side A B " " " 1 ID card copying can only be performed from the original glass. Align the document with the arrow on the left side toward the rear of the machine. Since the areas 4 mm at the top and 4 mm at the left are not within the print area, those parts of the document are not copied.
4 5 6 Press the * or ) key to select ON, and then press the Menu/Select key. To print color copies, press the Start-Color key. To print monochrome copies, press the Start-B&W key. Scanning of the document begins. When NEXT PAGE appears, position the back side of the document at the same location as the front side, and then press the Start-Color or Start-B&W key. After the back side has been scanned, printing automatically begins. The main screen appears again.
Setting Duplex (Double-Sided) Copying Duplex (Double-Sided) Copying From the ADF If duplex (Double-Sided) copying is set, copies can be printed on both sides of the media. " 1 2 3 The duplex option must be installed in order to set duplex (Double-Sided) copying. Press the Function key. Press the , key once to select “2 DUPLEX”, and then press the Menu/ Select key. " " If the duplex option is not installed, “2 DUPLEX” does not appear. This screen appears only if the duplex option is installed.
Duplex (Double-Sided) Copying From the Original Glass Duplex (Double-Sided) copying can be performed either from the original glass or from the ADF. The description for duplex (Double-Sided) copying with the original glass is provided below. 1 Position the document on the original glass. " 2 Press the Function key and set duplex (Double-Sided) copying. " 3 4 For details on positioning the document on the original glass, refer to “Placing a Document on the Original Glass” on page 69.
Setting Collated Copying If collated copying is set, multiple sets of copies can be printed from a multi-page document. " 1 With collated copying, load the document into the ADF. Collated copying cannot be performed by using the original glass. Press the Collate key. appears in the message window. " " If COPY SETTING/”4 COLLATE” is set to ON, do not press the Collate key. Collated copying cannot be specified if the ADF is open.
Setting Clone Copying If clone copying is set, multiple sets of copies can be printed from the original document on a single page. The number of images is automatically determined by the original image and paper size. " 1 With clone copying, load the document into the original glass. Clone copying cannot be performed by using the ADF. Position the document on the original glass. " 2 3 4 5 Press the Function key.
Setting Poster Copying If poster copying is set, prints an image onto 4 sheets of paper (2x2). You can paste the printed pages together to make one poster-sized document. " 1 With poster copying, load the document into the original glass. postercopying cannot be performed by using the ADF. Position the document on the original glass. " 2 3 4 5 For details on positioning the document on the original glass, refer to “Placing a Document on the Original Glass” on page 69. Press the Function key.
116 Making Advanced Copies
7 Using the Scanner
Making Basic Scans Scanning via USB Scanning can be performed from a TWAIN-compatible application. " 1 To scan via the network, press the Scan key. For details, refer to “Basic Scan to Email Operation” on page 121 Position the document to be scanned. " 2 3 4 5 118 For details on positioning the document, refer to “Placing a Document on the Original Glass” on page 69 and “Loading a Document into the ADF” on page 70. Start the application to be used for scanning.
Scanner Driver Settings Original Size Specify the original size. Scan Type Specify the scan type. Resolution Specify the resolution. Scanning mode Select Auto or Manual. When Manual is selected, settings can be specified for Rotation type, Brightness/Contrast, Sharp, Curves, Level, Color Balance and Hue/Saturation. Image size Shows the data size of the scan image. Scan Click to begin scanning. About Shows the software version information. Close Click to close the scanner driver window.
Width/Height Shows the width and height of the area to be scanned. Prescan Displays a preview in the preview window. Help Displays the Help.
Basic Scan to Email Operation With a scan to email operation, documents are sent via a mail server. " In order to perform this operation, the network setting and the email setting must have already been specified. For details, refer to “NETWORK SETTING Menu” on page 33 and “E-MAIL SETTING Menu” on page 34. Scan to Email Using the ADF If the ADF is used, original documents containing multiple pages can be automatically scanned.
" " 6 " 9 “COLOR” cannot be selected for the scan mode when the ADF is used. In that case, select “GRAY” or “B/W” (black and white). The 600 × 600 dpi resolution cannot be selected if “GRAY” was selected as the scan mode in step 9. To specify detailed settings for the scan mode, such as the data format and compression encoding method, press the , key.
" " " " 13 14 15 TIF files of images that have been scanned with the Color or Gray setting cannot be opened with the Windows Picture and FAX Viewer, which is included with Windows XP as a standard component. These files can be opened with image-processing applications such as PhotoShop, Microsoft Office Document Imaging or ACDsee. To cancel the settings, press the Cancel/C key. The screen for selecting the color mode appears again. To quit making changes to the scan mode settings, press the Start key.
Scan to Email Using the Original Glass 1 2 Press the Scan key to enter Scan mode. Remove all documents from the ADF. " 3 4 5 Lift open the ADF cover. Place the original document face down on the original glass and align the document on the scales above and to the left of the original glass. Gently close the ADF cover.
" 9 10 11 After you have finished specifying the addresses for additional recipients, press the Menu Select key twice. Using the * and ) keys, select the color mode (“COLOR”, “GRAY”, or “B/W”), and then press the Menu Select key. Using the * and ) keys, select the resolution (150 × 150 dpi, 300 × 300 dpi or 600 × 600 dpi). " 12 To specify more then one CC address, press the Menu Select key to enter the additional addresses. Repeat step 8 until all of the recipients have been specified.
17 Press the Menu Select key. Scanning starts. " 18 For information on changing the size, refer to “Entering Text” on page 130. When scanning a document containing several pages, place the next page on the original glass when the message “NEXT PAGE?” appears, and then press the Menu Select key. – 19 Repeat step 18 until all of the pages in the document have been scanned. Press the Start key. Transmission starts.
Specifying a Recipient The recipients can be specified in any of the following ways. Direct input: Directly enter the email address. Using a one-touch dial key: Specify a recipient registered with a one-touch dial key. Using speed dial numbers: Specify a recipient registered with a speed dial number. Using the phone book functions: List or search for recipients registered as one-touch dial keys or speed dial numbers, and then select a recipient.
" If the one-touch dial key that is pressed is not registered with an email address, the message “NOT E-MAIL ADDRESS” appears. In addition, if the one-touch dial key that is pressed is not registered with a recipient, the message “NOT REGISTERED!” appears. Press a one-touch dial key registered with an email address. Using the Speed Dial Function If a recipient has been registered with a speed dial number, the recipient’s fax number can be dialed simply by pressing a speed dial number key.
Using the Search Function of the Phone Book If a recipient is registered with a one-touch dial key and a speed dial number, the recipient can be found by using the List or Search function of the phone book. Follow the procedure described below to search using the Search function of the phone book. 1 2 3 Press the Speed Dial key twice. Using the * and ) keys, select “SEARCH”, and then press the Menu Select key. A screen appears, allowing you to enter the text to be searched for.
Entering Text When specifying the user name or programming the recipient name with one-touch dial keys, letters, accented characters, numbers and symbols can be entered. Key Operation Use the keypad to enter numbers, letters, and symbols. List of characters available with each key of the keypad Keypad key 1 2 3 4 5 6 7 8 9 0 Available characters .
Changing Input Mode Each press of the ters. key switches the input mode between numbers and let- [1]: Numbers can be typed in. [A]: Letters can be typed in. Inputting Example The procedure for entering text is described below, using “NJ Office” as an example. 1 2 3 4 5 6 7 8 9 10 11 Press the key to change the input mode so that letters can be entered. Press the 6 key twice. “N” is entered. Press the 5 key once. “J” is entered. Press the 0 key once. A space is entered. Press the 6 key three times.
Correcting Text And Input Precautions To erase all entered text, hold down the Cancel/C key. To delete only part of the entered text, use the * and ) keys to move the cursor (_) to the character that you want to delete, and then press the Cancel/C key. If multiple characters are assigned to a single key, “OK=)” appears at the bottom of the screen. If the same key is to be used to enter two characters in a row, press the ) key after selecting the first character.
8 Replacing Consumables
Replacing the Toner Cartridge Note Failure to follow instructions as outlined in this manual could result in voiding your warranty. Your machine uses four toner cartridges: black, yellow, magenta, and cyan. Handle the toner cartridges carefully to avoid spilling toner inside the machine or on yourself. " " Install only new toner cartridges in your machine. If a used toner cartridge is installed, the indicator message will not clear. The toner is nontoxic.
Keep toner cartridges: In their packaging until you’re ready to install them. In a cool, dry location away from sunlight (due to heat). The maximum storage temperature is 35° C (95° F) and the maximum storage humidity is 85% (noncondensing). If the toner cartridge is moved from a cold place to a warm, humid place, condensation may occur, degrading print quality. Allow the toner to adapt to the environment for about one hour before use. Level during handling and storage.
To Replace a Toner Cartridge Note Be careful not to spill toner while replacing a toner cartridge. If toner spills, immediately wipe it off with a soft, dry cloth. When a toner cartridge becomes empty, the messages X TONER EMPTY and CHANGE X TONER (X indicates the toner color) alternately appear. Follow the procedure described below to replace the toner cartridge. 1 2 Check the display to see which color of toner is empty.
" The scanner unit cannot be released if the ADF has been opened. Be sure to gently close the ADF first, then release the scanner unit. 4 " Be careful not to touch the plate on the back of the scanner unit.
5 " " " 138 Do not touch the transfer belt. If there is media in the output bin, remove it. Before opening the engine cover, be sure to fold up the output bin.
6 " You can identify the toner cartridge by the color of the handle and by the letter molded into the handle: C (cyan), M (magenta), Y (yellow) and K (black). 7 " Do not manually rotate the toner cartridge carousel. In addition, do not rotate the carousel with force; otherwise it may be damaged. Note Dispose of the empty toner cartridge according to your local regulations. Do not burn the toner cartridge.
9 " Do not touch or scratch the toner roller. 10 " Before inserting the toner cartridge, make sure that the color of the toner cartridge to be installed is the same as the label on the toner cartridge carousel.
12 " Before closing the engine cover, be sure to close the front cover. The front cover cannot be closed after the engine cover is closed. 13 14 " When the scanner unit is closed, the black toner cartridge automatically moves so that it can be replaced. With each press of the TC Change key, the yellow, then magenta toner cartridge moves so that it can be replaced.
15 Press the Stop/Reset key. The message is erased from the message window, and machine is reset so that it can continue printing. " " 142 If no operation is performed for more than 30 seconds after the scanner unit is closed, the machine is automatically reset so that it can print. The machine must complete a calibration cycle (less than 2 minutes) after a toner cartridge has been replaced.
Replacing the Drum Cartridge When the drum cartridge reaches the end of its service life, the messages DRUM LIFE END and CHANGE DRUM alternately appear. Follow the procedure described below to replace the drum cartridge. 1 " The scanner unit cannot be released if the ADF has been opened. Be sure to gently close the ADF first, then release the scanner unit.
2 " Be careful not to touch the plate on the back of the scanner unit. 3 " 144 Do not touch the transfer belt.
" " If there is media in the output bin, remove it. Before opening the engine cover, be sure to fold up the output bin. 4 Note Dispose of the used drum cartridge according to your local regulations. Do not burn the drum cartridge.
5 " Do not touch the OPC drum on the drum cartridge.
8 " The machine must complete a calibration cycle (less than 2 minutes) after a drum cartridge has been replaced. If you open a cover before the machine is reset, the calibration stops, then starts over again after the cover is closed.
148 Replacing the Drum Cartridge
9 Maintenance
Maintaining the Machine CAUTION Read all caution and warning labels carefully, making sure to follow any instructions contained in them. These labels are located on the inside of the machine’s covers and the interior of the body. Handle the machine with care to preserve its life. Abuse handling may cause damage and void your warranty. If dust and paper scraps remain on the inside or outside of the machine, machine performance and print quality will suffer, so the machine should be cleaned periodically.
Do not cover the machine immediately after using it. Turn it off and wait until it cools down. Do not leave the machine’s covers open for any length of time, especially in well-lit places; light may damage the drum cartridge. Do not open the machine’s covers during printing. Do not tap media stacks on the machine. Do not lubricate or disassemble the machine. Do not tilt the machine. Do not touch the electrical contacts, gears, or laser devices.
Cleaning the Machine CAUTION Be sure to turn off the machine and unplug the power cord before cleaning. " Use a soft, dry cloth only.
Interior Cleaning the Media Feed Roller and Laser Lens 1 " The scanner unit cannot be released if the ADF has been opened. Be sure to gently close the ADF first, then release the scanner unit.
2 " Be careful not to touch the plate on the back of the scanner unit. 3 " 154 Do not touch the transfer belt.
" " If there is media in the output bin, remove it. Before opening the engine cover, be sure to fold up the output bin.
Note Position the removed drum cartridge as shown in the illustration at the right. Be sure to keep the drum cartridge horizontal and place it where it will not become dirty. Do not leave the drum cartridge removed for more than 15 minutes, and do not place the removed drum cartridge in a location where it would be exposed to direct light (such as sunlight).
6 BOTTOM VIEW Laser lens 7 Cleaning the Machine 157
8 9 158 Cleaning the Machine
Cleaning the Duplex Option Feed Rollers 1 2 3 Cleaning the Machine 159
Cleaning the Media Feed Rollers for Tray 2 1 2 160 Cleaning the Machine
3 4 Cleaning the Machine 161
Cleaning the Media Feed Rollers for the ADF 1 2 3 162 Cleaning the Machine
Storing the Machine Note If this machine is not to be used for an extended period of time, store it with the fuser separator levers moved as far back as possible.
164 Storing the Machine
10 Troubleshooting 10
Introduction This chapter provides information to aid you in resolving machine problems you may encounter, or at least guide you to the proper sources for help.
Preventing Media Misfeeds Make sure that... Media matches the machine specifications. Media is flat, especially on the leading edge. The machine is on a hard, flat, level surface. You store media in a dry location away from moisture and humidity. The output bin is positioned horizontally when postcards are being printed. You remove transparencies from the output bin immediately after printing to avoid static buildup.
Understanding the Media Path Understanding the media path will help you locate media misfeeds. 1. ADF media feed rollers 1 2 3 2. Document feed tray 3. Document output tray 4. Fuser unit 5. Duplex option Document path (front view) 6. Tray 2 (optional) 7. Tray 1 8. Toner cartridge carousel 9. Drum cartridge 10. Transfer belt unit 11. Output bin 4 11 10 5 9 8 7 6 Media path (side view) Clearing Media Misfeeds To avoid damage, always remove misfed media gently, without tearing it.
CAUTION If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. If, after clearing the media misfeed, the misfeed message in the message window persists, open and close the engine cover. This should clear the misfeed message.
Clearing a Media Misfeed in the Machine 1 " 170 The scanner unit cannot be released if the ADF has been opened. Be sure to gently close the ADF first, then release the scanner unit.
2 " Be careful not to touch the plate on the back of the scanner unit. 3 " Do not touch the transfer belt.
" " If there is media in the output bin, remove it. Before opening the engine cover, be sure to fold up the output bin.
Note Position the removed drum cartridge as shown in the illustration at the right. Be sure to keep the drum cartridge horizontal and place it where it will not become dirty. Do not leave the drum cartridge removed for more than 15 minutes, and do not place the removed drum cartridge in a location where it would be exposed to direct light (such as sunlight).
6 " Always remove the misfed media in the feed direction as shown only.
8 9 Clearing Media Misfeeds 175
10 11 12 176 Clearing Media Misfeeds
13 " If the paper in Tray 2 is being used, perform the procedure starting from step 14 for clearing a media misfeed.
16 17 18 19 178 Clearing Media Misfeeds
20 Clearing Media Misfeeds 179
Clearing a Media Misfeed from the Duplex Option 1 2 " Always remove the misfed media in the feed direction as shown only.
Clearing a Media Misfeed from the ADF 1 2 3 Clearing Media Misfeeds 181
4 5 6 182 Clearing Media Misfeeds
Solving Problems with Media Misfeeds " Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you’re using unsupported print media or original media. Symptom Cause Solution Several sheets go through the machine together. The front edges of the media are not even. Remove the media and even up the front edges, then reload it. The media is moist from humidity. Remove the moist media and replace it with new, dry media.
Symptom Cause Solution Media is mis- The loaded document Load the correct document. For details fed in the does not meet the on the documents that can be loaded, ADF. specifications. refer to “Documents that can be Loaded into the ADF” on page 67. The loaded document Load the document so that it does not exceeds the maxiexceed the maximum capacity. For mum capacity. details on the documents that can be loaded, refer to “Documents that can be Loaded into the ADF” on page 67.
Symptom Cause Solution Media is mis- Envelopes are facing Load the envelopes in Tray 1 with the feeding. the wrong way in Tray flaps facing down. 1. If the flaps are on the long edge, load the envelopes with the flap toward the left of the machine with the flaps facing down. Transparencies have Remove the transparencies and load collected static elec- them in Tray 1 one sheet at a time. Do tricity in the tray. not fan transparencies before loading them.
Solving Other Problems Symptom Cause Solution Machine The power cord is not Turn off the machine, confirm that the power is not correctly plugged into power cord is correctly plugged into on. the outlet. the outlet, and then turn on the machine. Something is wrong with the outlet connected to the machine. Plug another electrical appliance into the outlet and see whether it operates properly. The power switch is not correctly turned on (I position).
Symptom Cause Images can- The digital camera not be transfer mode is not printed from set to PictBridge. the digital camera. Solution Set the digital camera transfer mode to PictBridge. " The machine supports only PictBridge-enabled digital camera. The paper size speci- Specify the same paper size with the fied with the digital digital camera and with this machine. camera differs from the paper size specified with this machine. The message “Please confirm the printer.
Symptom Cause Solution Printing takes too much time. The machine is set to a slow printing mode (for example, thick stock or transparency). It takes more time to print with special media. When using regular paper, make sure that the media type is set properly in the driver. The machine is set to It takes time for printing to start in power saving mode. power saving mode. The job is very complex. Wait. No action needed.
Symptom Cause Machine The power cord is not resets or correctly plugged into turns off fre- the outlet. quently. A system error occurred. You are experiencing duplex problems. Solution Turn off the machine, confirm that the power cord is correctly plugged into the outlet, and then turn on the machine. Contact Technical Support with the error information. Media or settings are For autoduplexing, make sure that you not correct. have a duplex option installed. Make sure that you are using correct media.
190 Symptom Cause Solution Booklet Left and Right Binding output is incorrect. Both the printer driver and the application have been set for collation. For Booklet Left Binding and Booklet Right Binding, choose Collate only in the printer driver’s Basic Tab. Do not set collation in the application. You hear unusual noises. The machine is not level. Place the machine on a flat, hard, level surface. The tray is not installed correctly.
Symptom Cause Solution Media is wrinkled. The media is moist Remove the moist media and replace it from humidity or hav- with new, dry media. ing water spilled on it. The media feed roller Check them for damage. If necessary, or fuser unit is defec- contact Technical Support with the tive. error information. Unsupported media (wrong size, thickness, type, etc.) is being used. Use approved media. See “Specifications” on page 38.
Solving Problems with Printing Quality Symptom Cause Solution Nothing is printed, or there are blank spots on the printed page. One or more of the Remove the toner cartridges and toner cartridges may check if any is damaged. be defective. The drum cartridge may be defective. Remove the drum cartridge and check for damage. If it is damaged, replace it. The media is moist from humidity. Adjust the humidity for media storage. Remove the moist media and replace it with new, dry media.
Symptom Cause Image is too Laser lens is dirty. light; there is The copy density is low image set too light. density. The media is moist from humidity. There is not much toner left in the cartridge. Solution Clean the laser lens. Select a darker copy density. Remove the moist media and replace with new, dry media. Replace the toner cartridge. One or more of the Remove the toner cartridges and toner cartridges may check for damage. If it is damaged, be defective. replace it.
Symptom Cause Solution Image is blurred; background is lightly stained; there is insufficient gloss of the printed image. One or more of the Remove the toner cartridges and toner cartridges may check for damage. If it is damaged, be defective. replace it. The drum cartridge may be defective. Remove the drum cartridge and check for damage. If it is damaged, replace it. The original glass is dirty. Clean the original glass. For details, refer to “Cleaning the Machine” on page 152.
Symptom Cause Solution There is insufficient fusing or the image comes off when rubbed. The media is moist from humidity. Remove the moist media and replace it with new, dry media. Unsupported media (wrong size, thickness, type, etc.) is being used. Use approved media. See “Specifications” on page 38. Media type is set incorrectly. When printing envelopes, labels, postcards, thick stock, or transparencies, specify the appropriate media type in the printer driver.
Symptom Cause Solution Abnormal areas (white, black, or color) appear in a regular pattern. The laser lens is dirty. Clean the laser lens. Image defects. The laser lens is dirty. Clean the laser lens. A toner cartridge may Remove the toner cartridges with the be defective. color causing the abnormal image. Replace it with a new toner cartridge. The drum cartridge is Remove the drum cartridge and check defective. for damage. If it is damaged, replace it.
Symptom Cause Solution Colors are not registering properly; colors are mixed or have page-to-pag e variation. The engine cover is not properly closed. Make sure that the engine cover is closed. The drum cartridge is Remove the drum cartridge and reinnot correctly seated. stall it. Remove the toner cartridges and One or more of the toner cartridges may check for damage. If it is damaged, be defective. replace it. The media is moist from humidity.
Status, Error, and Service Messages Status, error, and service messages are displayed in the message window. They provide information about your machine and help you locate many problems. When the condition associated with a displayed message has changed, the message is cleared from the window. Status Messages This message... means... Do this... CANCELLING JOB The job is being cancelled. No action needed.
Error Messages " For details on fax error messages, refer to the Color Laser MFP Facsimile User’s Guide. This message... means... :EMPTY Tray 1 or Tray 2 ran Load media into the out of paper. specified tray. *CANNOT CONNECT* While the scanned document was being sent in Scan mode, a connection with the specified server could not be established. Check the Network and E-mail settings and send the data again. The IP address of the SMTP server could not be obtained from the DNS server.
This message... means... Do this... DRUM The drum cartridge has reached the end of its service life. Replace the drum cartridge. (Displaying alternately) END DRUM (Displaying alternately) The drum cartridge Prepare a new drum is near the end of its cartridge. life. LOW DRUM CARTRIDGE NOT INSTALLED DRUM LIFE END (Displaying alternately) The drum cartridge is not installed. Install the drum cartridge. The waste toner bottle in the drum cartridge is full. Replace the drum cartridge.
This message... means... Do this... *JOB CANCELED* While a document was being scanned from the original glass in Scan mode, more than one minute had passed after the first page of the document was scanned or the data could not be sent. Therefore, the scan job was automatically canceled. Turn the machine off, and then, after waiting a few seconds, turn it on again.
This message... means... Do this... NO DUPLEX PAPER Duplex (Double-Sided) printing is specified, but no paper compatible with duplex (Double-Sided) printing is loaded. Load paper compatible with duplex (Double-Sided) printing. Only plain and letterhead paper are compatible with duplex (Double-Sided) printing. *NO NETWORK SETTING* The network set- Before scanning in Scan mode, specify the network settings in the NETWORK SETTING menu.
This message... means... Do this... PAPER EMPTY Tray X (Tray 1 or Tray 2) ran out of paper. Load paper into the specified paper tray. (Displaying alternately) LOAD PAPER(XX) PAPER JAM (Displaying alternately) Media has misfed in Locate and remove the the duplex option. misfeed. OPEN DUPLEX COVER PAPER JAM (Displaying alternately) Media has misfed in Locate and remove the fuser area or trans- misfeed. fer roller area.
This message... means... Do this... SET ORIGINAL TO ADF 2in1 or collated copying is specified, but the document is not loaded into the ADF. Load the document into the ADF. 2in1 and collated copying can only be used with a document loaded into the ADF. X TONER Replace the specified Toner cartridge X has become empty. toner cartridge. (Displaying alternately) EMPTY (This message appears if 8 TONER EMPTY STOP on the MACHINE SETTING menu is set to ON(FAX) or OFF.
This message... means... Do this... X TONER EMPTY The X toner cartridge is empty. Replace the toner cartridge. (Displaying alternately) CHANGE X TONER (This message appears if 8 TONER EMPTY STOP on the MACHINE SETTING menu is set to ON.) TONER LIFE END (Displaying alternately) The X toner cartridge is empty. Replace the toner cartridge.
Service Messages These messages indicate a more serious fault that can only be corrected by a customer service engineer. If one of these messages appears, turn the machine off, then turn it on again. If the problem persists, contact your local vendor or authorized service provider. This service message... means... Do this... *CAUTION!* MACHINE TROUBLE An error has been detected with the item indicated “XX” in the service message. Reboot the machine.
11 Installing Accessories 11
Introduction Note Any damage to the machine caused by the use of non-approved accessories will void your warranty. This chapter provides information about the following accessories. Duplex Option Auto duplexing Tray 2 Lower feeder unit with 500-sheet tray included Note Installing accessories always requires that the machine and accessories are turned off and unplugged during installation.
Duplex Option Duplex (Double-Sided) printing can be performed automatically with the duplex option installed.
2 " Be sure to remove the tape. 3 " 210 Before installing the duplex option, open the duplex cover and check that the knob is positioned vertically. After checking the knob, close the cover.
4 5 " Since the duplex option is not yet secured to the machine, hold the duplex option in place when opening its cover.
6 " Make sure that both knobs are securely locked.
Tray 2 Up to 500 sheets of A4/Letter-size paper can be loaded in Tray 2. Installing Tray 2 Note Since consumables are installed in the machine, be sure to keep the machine level when moving it in order to prevent accidental spills.
2 " 214 Be sure to place Tray 2 on a level surface.
A Appendix
Technical Specifications Type Desktop (4-cycle laser color printer-based all-in-one) Document holder Stationary Photoconductor OPC Printing system 2 laser diodes and polygon mirror Electro photographic method Developing system Mono-component toner developing Fusing system Heated roller system Resolution < For Copy Function > 600 dpi × 300 dpi, 600 dpi x 600 dpi < For GDI Printer Function > 2400 dpi × 600 dpi, 1200 dpi × 600 dpi, or 600 dpi × 600 dpi < Twain Scan > 150 dpi x 150 dpi, 300 dpi x 3
Print/Copy speed Simplex Monochrome 20.0 pages per minute for A4, Letter (plain paper) Full color 5.0 pages per minute for A4, Letter (plain paper) Warm-up time 120 V: Avg. 45 seconds Media sizes Tray 1 (Multipurpose Cassette) 220 to 240 V: Avg. 49 seconds Media width: 92 to 216 mm (3.6 to 8.5") Media length: 148 to 356 mm (5.9 to 14.
Operating humidity 15 to 85% Power supply 110 to 127 V, 50 to 60 Hz, -10% +6% (120 V, 60 Hz, -10%, +10%, only USA and Canada) Power consumption 110 to 127 V: 1100 W or less 220 to 240 V, 50 to 60 Hz, -10% +10% 220 to 240 V: 1100 W or less Amperage 110 to 127 V: 11 A or less Acoustic Noise Copying: 53 dB or less 57 dB or less (with ADF) 220 to 240 V: 7 A or less Standby: 39 dB or less External dimensions Height: 531 mm (20.9") Width: 528 mm (20.8") Depth: 475 mm (18.
Consumable Life Expectancy Chart User-Replaceable Item Average Life Expectancy (in Simplex Pages) Toner cartridge At 5% coverage, using A4/Letter plain paper Starter in-box Cartridge = 1,500 pages (Y, M, C) (Continuous) 4,500 pages (K) (Continuous) Replacement Cartridge = Standard-capacity: 1,500 pages (Y, M, C) (Continuous) High-capacity: 4,500 pages (Y, M, C, K) (Continuous) Drum cartridge At 5% coverage, using A4/Letter plain paper Monochrome: 45,000 pages (Continuous) Full color: 11,250 pages (Cont
220 Technical Specifications
Index A About Duplex Printing ............................................62 About the Control Panel .........................................10 Applications CD-ROM ..............................................7 Auto Run Installer ...................................................72 B Basic scan to email operation ..............................121 C Camera Direct Photo Printing ..............................100 Canceling a Print Job .............................................96 Cleaning the Machine .
D Direct print ............................................................. 99 Displaying Printer Driver Settings .......................... 85 Duplex .................................................................. 111 Duplex option ....................................................... 209 E Entering Text ....................................................... 130 Correcting text ............................................. 132 Input mode ..................................................
M Machine Parts ................................................................3 MACHINE SETTING Menu ....................................25 Main screen ............................................................14 Maintaining the Machine ......................................150 Making Advanced Copies ....................................108 Making Basic Copies ............................................104 Making Basic Scans .............................................118 Media misfeed ADF ............
Phone book List ...................................................... 128 Search ................................................ 129 Plain paper ............................................................. 39 Postcard ................................................................. 43 Preventing Media Jams ....................................... 167 Preventing media misfeeds ................................. 167 Print media .............................................................
Solving Problems with Media Misfeeds ................183 Solving Problems with Printing Quality ................192 Space Requirements ................................................2 Specifying a recipient ...........................................127 Direct entering ..............................................127 One-touch dial key .......................................127 Speed dial ....................................................128 Specifying recipient ......................................
