Bluetooth User Guide

4. Why will my Supertooth II not connect when turned on or comes into
range (10m)?
• Make sure you are using the correct profile for your phone, Headset or
Handsfree.
• Some phones will not connect to Supertooth II immediately when in range
and require the user to press the Pick-Up/Hang-Up key on the
Supertooth II once, to establish connection.
5. Why can’t I hear any sound from the Speaker?
• Make sure the Volume control knob is turned up when making the
connection or making a call. This is the simplest solution but often is the
most correct.
6. Why is the Supertooth II noisy and distorted?
• Turn Supertooth II Volume knob down to a level that does not give echo or
feedback.
• Turn the volume down on your phone and up on the Supertooth II.
• You may have low antenna strength from your phone network.
Also, some people like to have their phone ring loudly, but this may cause distortion
when transferred to the Supertooth II speaker. In your phone, set up a Profile with
lower ringing volumes and keypad tones and activate when using with Supertooth II.
(see your phones user manual for instructions).
7. Is it safe to use Bluetooth devices, I have heard they can allow
unauthorized connections?
• For Bluetooth security reasons, once you have set up your bluetooth devices
we recommend turning OFF the visibility option in the Bluetooth Menu of
your phone so that other Bluetooth users cannot see the contents of your
phone. (This only applies to a few mainly older Bluetooth enabled phones as
most new phones have better security.)
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