Troubleshooting

Troubleshooting

1. How do I re-connect my BlueSonic?

Short Press either the Phone Button or the Play/Pause button to connect to the last of each

of these type of devices connected.

2. Why won’t my BlueSonic go into pairing mode?

Follow through the instructions in the BlueSonic Manual. Press the Play/Pause button for 6

seconds. The BlueSonic will go back into Pairing mode ready to be found in searches by

devices. Also, the BlueSonic sometimes requires a few seconds to establish a connection.

Please be patient while devices are searching.

3. Is my BlueSonic charged?

An Amber LED will slow blink if the battery is getting low. As the battery gets lower the blink

will become faster until the device goes into shutdown mode.

4. Why can’t I hear any sound from the Speaker?

The phone’s memory may have become corrupt and can be fixed by rebooting the phone.

If this does not resolve the issue. Delete the pairing information and re-pair For a PC restart

your audio program, or Delete the pairing information and re-pair.

5. Why is the BlueSonic noisy and distorted?

Turn the BlueSonic Volume down to a level that does not give echo or feedback. Also turn

the volume down on your phone. A low battery can also cause bad voice quality. Please

charge the BlueSonic. Some people like to have their phone ring loudly, but this may cause

distortion when transferred to the BlueSonic speaker. In your phone, set up a Profile with

lower ringing volumes and keypad tones and activate when using with BlueSonic. (see your

phones user manual for instructions on setting up profiles). Also, you may have low antenna

strength from your phone network which may cause signal drop outs or disruption.

6. My BlueSonic worked great but now it won’t connect to my phone, what can I do?

As newer phones are like mini-computers, they may become corrupt over time and you may

need to reset them every so often (at least once a week is good). Simply switch off your

phone remove the battery for a few seconds, replace and reboot. The BlueSonic should

now connect. If not, remove existing pairing and re-pair the devices.