Q1 User Guide © 2009 BlueAnt Wireless
Contents Introduction .................................................................................................................. 4 Overview ........................................................................................................................ 6 Getting Started ............................................................................................................. 8 Using the Q1 ....................................................................................................
Resetting the Q1 ................................................................................................. 31 To Reset the Q1............................................................................................ 31 My Phone Does Not Automatically Reconnect to the Q1 ................................... 31 Configuring Your Phone To Automatically Reconnect to the Q1.................. 32 The Q1 Keeps Switching Itself Off ......................................................................
Introduction Welcome to the Q1 user manual. If you are looking for help with your Q1 headset, then you've come to the right place. This manual explains everything you need to know about your Q1, and more. Having Problems with your Q1? If you are having trouble getting your Q1 to work, then see below for some suggestions of things you can try. Have you checked that your Q1 is fully charged? • For top performance, keep your Q1 well charged.
• See "Noise Reduction and Voice Isolation" (page 18) for more information. Having problems getting the Q1 to recognize your voice commands? • Make sure you say the command clearly, speaking at a consistent speed. • If the headset does not respond, repeat the command. • There is a microphone on the bottom tip of the Q1. Make sure that it is pointing towards your mouth and that it is not covered or muffled by your face. • Speak louder than any background noise.
Overview The revolutionary BlueAnt Q1 Bluetooth ® headset is voice controlled for a truly hands-free experience. You don't even need to train it to recognize your voice: the Q1's voice recognition works right out of the box. It will even talk you through everything you need to do to get started. In fact, the Q1 is so easy to use that you only need to remember three voice commands: • "Pair Me" • "Teach Me" • "What Can I Say?" These voice commands get you to everything you need to use the BlueAnt Q1.
The Q1 also supports multipoint technology, so you can connect to 2 devices at the same time and answer whichever phone rings. Getting to know your BlueAnt Device Your BlueAnt device came with a "Quick Start Guide", and you should read this first. It tells you everything you need to get started, and is the best place to start learning about your BlueAnt device.
Getting Started To use the Q1, you need to pair it with your phone. Pairing creates a stored link between the phone and the headset. Once paired, they will reconnect automatically in future. 1. If you haven't already fitted it, locate the ear hook that came in the box with your Q1, and attach it by pushing the smaller end of the hook through the hole on the back of the Q1. See "Wearing the Q1" (page 11) for more information about attaching the ear hook. 2. Put the Q1 in your ear.
• If the pairing process does not start automatically, click (the BlueAnt button), wait for the Q1 to ask you to "Say A Command" and then say the command "Pair Me" to go into pairing mode. 4. Follow the voice prompts to pair the Q1 with your phone. 5. If your phone prompts you for a password or security code, enter "0000" (four zeros). When the pairing process finishes, you are ready to go: just click the BlueAnt button and say one of the voice commands.
Using the Q1 Use your Voice to Control the Q1 To use the Q1, you just need to remember some simple voice commands. When you want to do something: 1. Click (the BlueAnt button) to activate the Q1's voice recognition. 2. Wait for the Q1 to ask you to "Say A Command". 3. Say one of the voice commands loudly and clearly. • If the Q1 does not respond, say the command again. • If you wait too long before saying the command, the Q1 will say "Cancelled".
Q1 Overview: Buttons and Microphones In addition to the volume up and down buttons, the Q1 has a multi-function button called the BlueAnt button. You use this to turn the Q1 on and off and to activate the voice recognition. You can also access some advanced functions by pressing different combinations of the three buttons. For a full description of all the button functions, see "Button Functions" (page 37).
Wearing the Q1 in your Left Ear If you prefer to wear the Q1 in your left ear, then you will need to remove the ear hook and reattach it the opposite way round. You should also rotate the ear gel so that it points in the opposite direction.
Changing the Ear Gel The Q1 comes fitted with a standard ear gel, and you will find alternative ear gel options in the box. If you want to change the ear gel, you can remove it by gently lifting it away from the Q1. Gently press the replacement gel onto the Q1, and push it on firmly to secure it in place. Making and Receiving Calls You can answer or reject an incoming call using your voice.
End a Call To end a call, click (the BlueAnt button) during the call. Please note that this button press changed in firmware version 8.19. If you have an older firmware release on your Q1, then you end a call by double clicking the BlueAnt button. You can check what version of the firmware is installed on your Q1 by looking at the version number shown in the Bluetooth pairing list on your phone. Redial Either: • Use the "Redial" voice command; or • Hold down "Vol +" for 1 second.
To listen to audio, simply start playing audio on your A2DP device: the sound will automatically transfer to the Q1. Please note that audio streaming with A2DP was added to the Q1 in firmware version 8.19. If you have an older version of the firmware installed on your Q1, then you will need to update your Q1 to the latest firmware release in order to use A2DP streaming.
Pairing To use the Q1, you need to pair it with your phone. Pairing creates a stored link between the phone and the headset. Once paired, they will reconnect automatically in future. The Q1 goes into pairing mode automatically the first time you turn it on. If you want to go back into pairing mode later on, use the "Pair Me" voice command and follow the voice prompts.
Pairing Procedure 1. With the Q1 switched on, press (the BlueAnt button), wait for the Q1 to ask you to "Say A Command", and then say "Pair Me". 2. The voice prompts will explain that the Q1 is now in pair mode. Bring the mobile phone to within about 30cm of the Q1. 3. Find the Bluetooth menu in your mobile phone, and turn Bluetooth on.
Noise Reduction and Voice Isolation To ensure that you can always be heard, even in the noisiest of environments, the Q1 comes with BlueAnt's Voice Isolation Technology, which is designed to eliminate background noise and reduce wind noise. There are two modes of voice isolation. The best one to use will depend on the environment you are in: • Standard Voice Isolation mode is well suited to normal everyday environments. It gives you a natural sounding voice while removing mild background noise.
Multiple Calls (Call Waiting) If you receive a call while you are already on a call, and your phone and phone network both support call waiting, then you can use the Q1 buttons to either end your current call or put it on hold and take the incoming call. When you have a call waiting the Q1 will play a sound to alert you to the incoming call. • To put your current call on hold and answer the incoming call, hold down the "Vol +" button for 1 second.
If you do answer the second call using the second phone handset and find that the call audio is on the phone rather than the Q1, then you can transfer that audio back to the Q1 by holding down the "Vol +" button for 1 second. This will place the first call on hold.
Charging the Q1 Your Q1 has been given an initial charge to get going, but in future you will need to charge it for up to 2.5 hours. Use the supplied AC adapter or the USB cable to charge the Q1 whenever the battery is low. You will be able to tell that the battery is low because the BlueAnt button will flash red when you turn the Q1 on. You can also check the current battery level using the "Check Battery" command.
4. The BlueAnt button on the Q1 flashes red during charging. When the light goes blue, the Q1 is fully charged. Disconnect the AC adapter and USB cable.
Setting Up Speed Dials The Q1 is designed to allow you to use speed dials so that you can make calls just using your voice. The easiest way to use speed dialing with the Q1 is to use your phone's speed dial settings. Simply use the voice commands "Call Speed Dial 1" to "Call Speed Dial 8" and the Q1 will attempt to call the number stored in the corresponding speed dial on your phone. The other method of speed dialing is to store numbers in the Q1 headset itself.
3. The Q1 will read out the number of the last incoming call and ask you which calling command you want to tag it to. Wait for the Q1 to finish listing the options, and then say the name of the speed dial command you want to tag this number to. If you change your mind, you can click the BlueAnt button to cancel. If you reset the Q1, any speed dial numbers stored in the headset will be deleted.
Transferring Audio from the Q1 to your Phone The Q1 allows you to switch back to your phone at any time, even while you are on a call. To disconnect the Q1 from your phone, just click "Vol +" and "Vol -" together. If you are on a call when you click the buttons, then the audio will be transferred back to your phone where you can continue the call. If you disconnect the Q1 while you are on a call, you can switch the audio back to the Q1 again during the call.
Sensitivity Level If you find that the Q1 does not respond to your voice commands, try changing the Q1's sensitivity level. This setting determines how precisely the words that you say need to match the speech patterns that the Q1 has been configured to recognize. You can change it by accessing the Q1's "Settings Menu".
Using More Than One Phone At The Same Time (Multipoint) The Q1 supports multipoint technology. This means that you can use one Q1 headset with two different mobile phones or Bluetooth devices at the same time: if either phone rings, you can answer it with the Q1. Multipoint also means that you can connect to both your phone and your Bluetooth-enabled computer at the same time.
depend on which phone is used. See "Setting Up Speed Dials" (page 23) for more information about the two different types of speed dial you can use with the Q1. Switching Between Calls and Phones If you have two phones connected to the Q1, and you receive a call on one of them while you are already on a call on the other phone, then you can use the Q1's buttons to answer the second call. • To put your current call on hold and answer the incoming call, hold down the "Vol +" button for 1 second.
Using your Q1 with your Computer You can use your Q1 to connect to any Bluetooth-enabled device that supports either the Hands-Free Profile or Headset Bluetooth Profile. This includes computers with built-in Bluetooth functionality, as well as ones with a USB Bluetooth dongle. In addition to being equipped with Bluetooth hardware, your computer must also have some Bluetooth software (referred to as the "Bluetooth Stack") installed on it.
Skype Once you have paired the Q1 with your PC, you can use it with a Voice over IP application such as Skype. In order to use the Q1 with Skype, you may need to change the Audio Settings in the Skype Options Menu: configure the microphone and speaker to use Bluetooth Wave (or a similar option) for the audio, rather than your sound card or the Windows Default Device.
Troubleshooting This section describes some typical problems you may encounter, and explains how to solve them. General Advice If you are having problems with your Q1, the first thing to try is to reset the device, and start again: see "Resetting the Q1" (page 31) for more information. If this does not solve your problem, you should: • Check that your phone has the latest firmware installed on it, and update your phone if it does not.
My Phone Does Not Automatically Reconnect to the Q1 Once you have paired your phone with the Q1, they should automatically reconnect every time they come back into range with each other. By default, some phones will prompt you to confirm whether you want to accept the connection from the Q1. If your phone keeps prompting you about the connection to the Q1, then you should change the setting on your phone so that it treats the Q1 as a trusted or authorized connection.
The Q1 Played a Beep or Tone: What Does It Mean? The Q1 plays beeps and sounds to let you know when certain things happen. If the Q1 plays a beep or other sound, one of the following has happened: • If the battery level drops to very low, then the Q1 will play a low battery sound and automatically switch itself off. • If you go out of range of your phone, then the Q1 will play a sound to indicate that it has lost the connection to your phone.
Q1 Reference This section contains detailed reference information about the Q1. Full List of Voice Commands Command Say This To... "Am I Connected?" Find out if the Q1 is connected to your phone. If no phone is connected, then the Q1 will attempt to connect to any paired phones that are in range when you say this command. "Answer" Answer an incoming call. Before you can use this command, you must wait for the Q1 to read out the phone number and ask you whether you want to answer the call.
Command Say This To... "Check Battery" Check the battery level on the headset and the currently connected phone. "Go Back" Return to the main menu from the "Settings Menu" or "Teach Me" options. "Ignore" Reject an incoming call. Before you can use this command, you must wait for the Q1 to read out the phone number and ask you whether you want to answer the call. You won't be able to answer or reject a call with your voice if you have turned off the "Incoming Call Function" in the "Settings Menu".
Command "Sensitivity Level" Say This To... Change the sensitivity level of the Q1's voice recognition. This setting determines how precisely the words that you say need to match the speech patterns that the Q1 has been configured to recognize. You can set this to "High", "Medium", or "Low".
"Teach Me" Use the "Teach Me" command to access the following options that help you learn about your Q1. When you say "Teach Me" the Q1 will read out the commands available on the "Teach Me" menu. You must wait for the Q1 to finish reading the commands before you can say one of the commands. Command Say This To... "Try It Now" Practice the voice commands: the Q1 will read out each command for you to repeat back. "Speed Dial Setup" Learn about how speed dial settings work in the Q1.
Function Button Switch the Q1 Off How Long Hold for 3 seconds When Idle, Standby Notes You will hear a sound indicating that the Q1 is switching off. You cannot turn the Q1 off during a call, so you must end the call first. If you just want to revert to using your phone for the call, you can disconnect the Q1 during the call instead. Enter Pairing Mode Hold for 6 seconds Off If the Q1 is switched on, then you can enter pair mode by using the voice command "Pair Me" instead.
Function Button Reject a Call Redial Last Number "Vol +" How Long When Notes Double Click Ringing You can also answer or reject a call using the voice commands. Hold for 1 second Standby, This command tells the connected phone Active Call to redial its last outgoing call (it doesn't matter whether the phone was connected to the Q1 at the time that call was made). If you use this button function while you are on an active call, the current call will be put on hold while the Q1 dials the call.
Function Button How Long Disconnect the "Vol +" Click headset (transfer and "Vol -" audio to the phone) When Notes Standby, Ringing, Active Call, 3 Way Call You can use this function to disconnect the Q1 headset from the phone during a call. The audio will transfer to the phone where you can continue the conversation. Click the buttons again to transfer audio back to the Q1 again, although please note that not all phones support transferring audio back to the headset.
Function Turn LEDs On or Off Button How Long "Vol +" Hold for 1 and "Vol -" second When Idle Notes This function is only available when the headset is in Idle mode. It is not available when the headset is in Standby mode, so you will need to disconnect from all paired mobile devices before using this button combination. You can turn off the LED without disconnecting by using the "LED Light" command on the "Settings Menu".
Function Reset the Q1 Button How Long Click all three buttons "Vol +" and "Vol -" together When Idle Notes This function is only available when the headset is in Idle mode. It is not available when the headset is in Standby mode, so you will need to disconnect from all paired mobile devices before using this button combination.
