Supertooth II FAQ
Supertooth II General 1. What is the main difference between the Supertooth and the Supertooth II? 2. What is included in the Supertooth II package? 3. How does the Supertooth II use Bluetooth Technology? 4. How do I handle voice calls when the Supertooth II is connected? 5. Can I transfer an active call back to my phone to continue it there? 6. How many devices can I pair to the Supertooth II? 7. Is my phone compatible? 8. What is the passcode/passkey of the Supertooth II? 9.
Troubleshooting 1. Am I using the correct pairing Mode according to my phone? 2. Why won’t my Supertooth II go into pairing mode? 3. Is my Supertooth II charged? 4. Why can’t I hear any sound from the Speaker? 5. Why is my Supertooth II sound noisy and distorted? 6. Why will my Supertooth II not connect when turned on or comes into range (10m)? 7. My Supertooth II worked great but now it won’t connect. What can I do? 8. Why does my phones battery not last as long as it used to? 9.
General 1. What is the main difference between the Supertooth and the Supertooth II? The Supertooth II has longer battery life meaning even less charging is required, an improved microphone cartridge that pivots 210 degrees for optimal placement, and a brushed aluminum casing with a sleek euro design, It comes with two magnetic attachment clips so you can easily swap between vehicles if required. 2.
6. How many devices can I pair to the Supertooth II? The Supertooth II can store pairing information for 2 different devices and connect to either when requested depending on which is in range and which was connected last. The Supertooth II can only connect to one phone at a time. To connect to the second phone the first must be disconnected. 7.
14. How often should I charge my Supertooth II? You should charge the Supertooth when the Charge Indicator turns Red. The battery will last for about 33 days on standby and much longer if the Supertooth II is switched off in between uses. 15. Can I use my Supertooth II with my computer for VOIP applications? Yes, you can connect the Supertooth II to a PC or Mac that supports the Headset or Handsfree profile.
Bluetooth 1. What is Bluetooth Wireless Technology? Bluetooth Wireless Technology is a short-range communications technology using encryption for high security data/voice transmission 2. Can somebody else take control of my Supertooth II if they are in range? No, the Supertooth II can only connect to previously paired devices that have been authenticated. 3.
wireless LAN’s and cordless landline phones. However, noise interference can occur if the Bluetooth device is used in close proximity with a microwave. Check if there are any such devices in the surroundings, and if so keep the distance between the Supertooth II and such devices to at least 5 - 10m. Usually, any interference will only cause a slight crackling sound. The frequency of Bluetooth is much higher than that of radio station bands. 7.
Troubleshooting 1. Am I using the correct pairing Mode according to my phone? It is of most importance to establish whether your mobile phone uses Handsfree or Headset Modes for Pairing, and to use the appropriate mode when pairing the Supertooth II. If both are available, use Handsfree. (To find out refer to the table in the User Manual, or in the Bluetooth section of your phones manual). 2.
Turn the volume down on your phone. Some people like to have their phone ring loudly, but this may cause distortion when transferred to the Supertooth II speaker. In your phone, set up a Profile with lower ringing volumes and keypad tones and activate when using with Supertooth II. (see your phones user manual for instructions on setting up profiles). Also, you may have low antenna strength from your phone network which may cause signal drop outs or disruption. 6.
If you cannot connect to a previously paired and connected phone, go to the Bluetooth menu in the phone and select the Supertooth II and Press Connect.. Some phones may require this if it is the second phone used. You do not have to repair the devices just manually connect. 10.
