Troubleshooting

8
Troubleshooting
1. Am I using the correct pairing Mode according to my phone?
It is of most importance to establish whether your mobile phone uses Handsfree or Headset
Modes for Pairing, and to use the appropriate mode when pairing the Supertooth II. If both
are available, use Handsfree. (To find out refer to the table in the User Manual, or in the
Bluetooth section of your phones manual).
2. Why won’t my Supertooth II go into pairing mode?
Follow through the specific instructions according to your phone in the Supertooth II
Manual.
Be clear about the extra step required to enter Headset Mode. The Supertooth II sometimes
requires a few seconds to establish a connection. Please be patient while devices are
searching.
Also you cannot enter pairing mode if the Supertooth II is charging.
3. Is my Supertooth II charged?
A Green light on the Charge Indicator means the Supertooth II is fully charged. A Red light
means the battery is low and the unit needs a charge. An alternating Red/Green light
means the Supertooth II is charging.
4. Why can’t I hear any sound from the Speaker?
Make sure the Volume control knob is turned up when making the connection or making a
call. This is the simplest solution but often is the most correct.
5. Why is my Supertooth II sound noisy and distorted?
Turn the Supertooth II Volume knob down to a level that does not give echo or feedback.