Troubleshooting

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10. How can I stay near the X3 micro but not have calls diverted through it?
The X3 micro will remain connected within a range of 10 meters so if you are staying near
the device but want to take calls through the phone simply switch the X3 micro off by long
pressing the MFB button.
11. My phone says “Bluetooth Module not found” what can I do?
This means that your phone cannot find its internal Bluetooth chip for some reason.
Restarting your phone should fix this problem. If not please contact your phones
manufacturer.
12. I have a PDA phone that pairs to the X3 micro but has trouble transferring calls,
how can I fix this?
Go to the phone manufacturers’ website and download and install the latest ROM software
for your device. Many new PDA phones are software upgradeable and fixes are made
available for problems such as this. This is especially the case with newly released devices.
13. Why can’t I hear the dial tone from headset when I dial?
Check the Bluetooth protocol of your mobile phone to see if it supports in-band ring tone. If
it does, then you should hear the dial tone (such as Nokia series) or if it doesn’t you cannot
(such as some Sony-Ericsson series).
14. Voice dialing is not successful every time what can I do?
Using your headset to record the voice tags can enhance the recognition rate. Please refer
to the user guide of your phone. Noisy environments can affect voice recognition. Record
your voce commends in a quiet environment
15. People cannot hear my voice what am I doing wrong?
Check that the headset is not in mute mode.
16. I have read all the solutions in this document but I still cannot get my X3 micro
to work properly, what can I do?