User guide

FAQ
7. If I cup my hand over a bluetooth device the signal strength and quality suffers. Why does this happen?
Bluetooth signals are radio waves and so do not need line of sight to operate. But, radio waves cannot
travel through water and as the human body is made up of mostly water they cannot travel through it. And
so, your hand will create a barrier causing slight interference and a loss of signal quality.
8. What Bluetooth mobile phones can use the X3 micro headset?
To use the X3 the phone must support either headset or handsfree bluetooth profiles. Some devices may
only support data transmissions and not audio. Eg. Nokia 7650
Troubleshooting
1. How do I re-connect my X3 Headset?
Press the MFB button once shortly to re- connect to the first paired phone.
(Voice dial will be activated if enabled in phone, short press MFB to cancel this).
Short press the MFB and VOL together to disconnect.
2. Why won’t my X3 micro go into pairing mode?
Follow through the instructions in the X3 micro Manual. Press Volume to enter pairing mode
If you have already paired 3 different phones to the X3 micro you will need to reset it to pair a new device.
Short press all three buttons on the X3 together to delete pairing information of all paired devices and
enter pairing mode.
Also, the X3 micro sometimes requires a few seconds to establish a connection. Please be patient while
devices are searching.
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3. Is my X3 micro charged?
A red light will blink twice every 5 seconds when the battery is low.
A red light will show when the headset is plugged in and charging. It will turn off when
fully charged.
4. Why can’t I hear any sound from the Speaker?
The phone’s memory may have become corrupt and can be fixed by rebooting the phone.
If this does not resolve the issue Delete the pairing information and re-pair
5. Why is the X3 micro noisy and distorted?
Turn the X3 micro Volume down to a level that does not give echo or feedback. Also turn the
volume down on your phone. A low battery can also cause bad voice quality. Please charge the
headset. Some people like to have their phone ring loudly, but this may cause distortion when
transferred to the X3 micro speaker. In your phone, set up a Profile with lower ringing volumes
and keypad tones and activate when using with X3 micro. (see your phones user manual for
instructions on setting up profiles). Also, you may have low antenna strength from your phone
network which may cause signal drop outs or disruption.
6. My X3 micro worked great but now it won’t connect, what can I do?
As newer phones are like mini-computers, they may become corrupt over time and you may
need to reset them every so often (at least once a week is good). Simply switch off your phone
remove the battery for a few seconds, replace and reboot. The X3 micro should now connect. If
not, remove existing pairing and re-pair the devices.