User's Manual

BIP-5000

AppendixAppendix

1. Q&A

Q. What should I do if the PDA is dropped into water?

A. Firstly detach the battery from PDA and dry them. If PDA doesn’t work properly after being dried, contact

A/S center for repairing main board and other components.

Q. Can’t turn on the PDA.

A. Program can be damaged. Reset the PDA, and if it doesn’t work properly after that, contact A/S center for repair.

Q. PDA can’t be charged.

A. Make sure that PDA and cradle are properly connected, and check if the lamp is turned on. Clearly clean the

charging board and try again. If the PDA still can’t be charged after that, then probably the batter’s life is ended or

it has defect. (The warranty period for battery is 6 months.)

Q. How to claim for A/S (after service)?

A. Fill in the RMA form and send the units to A/S center after being accepted. Repair cost should be paid

according to distributor agreement.

Q. How to check if the PDA is repaired and being returned?

A. An email includes the courier track number and device’s S/N will be sent right after the delivery. Detailed delivery

information can be checked by visiting the courier website.

Q. What should I do if the battery drains out very fast?

A. It can be happened while using the peripherals like barcode scanner and printer. If the battery’s useful time

keeps shortening, then it’s life is ended. Please purchase the new one for replace.