User's Manual

BM-150R
37
Service Center Information4
[ Regulations on Free/Charging Repairs ]
Abiding to the Regulations of Customer Damage Repayment, Terms of Component Possession: 3 years
Exchange will be made to the same product. If an exchange for the same product is impossible, then it will be exchanged for a similar product.
However, there should be a repayment if the customer does not want an exchange for a similar product. Repayment amount should be the
amount written in the receipt. If the price on the receipt is higher than the price, than the usual price will be used as a standard, considering
that other incidental expenses had been added to the higher price.
Type of Customer Damage
When requesting important repairs within 10 days of purchase
Requesting important repairs within 1 month since purchase date
An important repair is needed after 1 month of exchange
When it is impossible to exchange within 1 month
Possible Repairs The same problem occurs 3 times
The same problem occurs 4 times
5 problems in all different parts
Impossible Repairs When the manufacturer has lost the product in
which the customer has requested for a repair
When it is impossible to repair within 1 month.
Impossible to exchange.
Contents of Compensation
Within the Term of Guarantee After term of guarantee
Exchange or Repayment
Exchange or Repair Free of Charge
Exchange or Repair Free of Charge
Repayment
Repair Free of Charge Charged Repair
Exchange or Repayment Charged Repair
Exchange or Repayment Exchange after depreciation of
the fixed price.
Repayment Exchange after adding 10% to
the depreciated price of the fix
price (the highest price-purchased
price).