User's Manual

Safety and Handling 53
Troubleshooting
The battery does not charge properly.
• Ensure that your device and the charging cable is connected and the LED lamp is
working properly.
• If the battery does not charge completely, it may be dead or defective. Replace a battery
with new one. (The warranty period for battery replacement is six months.)
The battery life got shorter.
When you use network data or peripheral device such as wireless LAN or Bluetooth that
require more power, your device may use more battery than usual. If it happens for an
extended period of time, your battery may be dead. Then replace it with a new battery.
I dropped the device in the water.
Turn off the device and take out the battery. Place the device and battery in a dry place.
Let them dry completely for a considerable period of time, and turn it back on. If it does
not turn back on, contact our service center.
My device gets too hot to touch.
It is normal to get warm if receiving poor signal, performing intense workload, or battery is
charging. It should not last if you stop using the device for a certain amount of time. If the
problem continues, contact the manufacturer for persistent or extreme heat. It may result
in a burst battery or fire.
How do I get the repair service?
You can contact your local sales representative or can send the device via a delivery service
to the headquarter in Korea. When sending the package, make sure you pay for the shipping
fee in advance. When the repair is finished, headquarter will cover the shipping cost.