User manual

Page 33
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BlueNet Video 888-616-1514
My POWER light is not on?
Power is not being supplied to the unit. Please use the power supply shipped with the unit and verify
that a power source is active from the attached power outlet used to connect the adapter. You can
test this by plugging in any other electrical device and verify its operation. After using the power sup-
ply shipped with the product, checking the power source, and reinserting the power connector into the
NVS, please call our Support Center. The power supply may be defective.
My ACTIVE light is not flashing?
Verify the power supply to the unit. Power off the unit and back on again, wait 1 minute, if the AC-
TIVE light still does not begin to flash, you will have to set the unit to its factory default (THIS WILL
DELETE ANY CONFIGURATION AND SET THE UNIT TO THE FACTORY DEFAULTS). Power on
the unit and insert the end of a paper clip into the small recessed opening on the back of the unit. Use
the clip to press the button located within that opening.
My 10M light is not flashing or solid?
Verify the cable connection. 99% of the time the cable’s connection to the unit is causing this problem.
Try using a different network cable or crossover cable (for PC connection only). Try reinserting the
cable, if this still doesn’t solve the problem call our Support Center.
What’s an ISP?
ISP stands for Internet Service Provider.
I want to prevent users from viewing my camera.
Go into Administration Tools of the NVS.
Click on Users
Delete the user or all users by deleting the ID and password associated with that user.
Can I record the video?
Yes you can record, but you will need to purchase a separate software program to allow PC-based
recording. This software is available, please contact our Customer Service Center. The software
named “I-PRO” will connect up to 16 separate 1-channel video servers for remote viewing, remote
controlling, and remote recording without the loss of quality or size (up to 640x480 resolution).