Use and Care Guide
14 (800) 449-8691
Troubleshoong
The refrigerator or freezer makes unusual noises.
The following noises are normal:
• Whirring when the fans are operang. When the appliance
is inially turned on, the fan operates at a higher speed
unl it reaches the set temperatures.
• Raling during the ow of refrigerant or water.
• Claering when ice is dropped from the ice maker into the
ice pan.
• Buzzing when the water valve opens to ll the ice maker.
The refrigerator or freezer will not operate.
• Conrm whether the circuit breaker and electrical power
to the appliance are turned on.
The lights are not working.
• Verify whether the door is closed and was not recently le
open for a long me. If the doors were le open, the lights
will turn o aer ten minutes to eliminate excess heat.
The refrigerator or freezer seems to run too much
or the temperature is too warm.
• If a large amount of food was added; the door was opened
frequently; or the door was le open, the compressors and
fans will run to control the set temperatures.
• Verify whether the doors are closed or closing properly.
• Make sure there are no tears in the gaskets. If there are
any tears, call customer service at (800) 449-8691 for
service.
• Conrm whether the room temperature is hoer than
normal. Increased ambient temperatures may cause
compressors to run longer.
There is condensaon, frost, or ice on the inside of
the refrigerator or freezer.
• Verify whether the doors are closed.
• Make sure there are no tears in the gaskets. If there are
any tears, call customer service at (800) 449-8691 for
service.
The ice maker is not making ice.
• Conrm whether the water to the freezer is turned on.
• See whether the ice maker was on for at least 24 hours.
• Verify the freezer temperature is 0° F. (-18° C)
• Make sure there are no kinks in the household water line.
• Replace the water lter.
The ice is scking together in the ice bin.
• It is normal for ice to sck together if it is not used
frequently. Empty the ice bin.
The ice has a bad taste and/or odor.
• Throw away the ice if it was not used in a long me.
• Clean the freezer compartment.
• See whether the water lter was replaced and installed
correctly.
The refrigerator or freezer has an odor.
• Make sure food is adequately covered as uncovered food
could create odors.
• Clean the refrigerator thoroughly.
If assistance is sll required, please call customer service at
(800) 449-8691.