Use and Care Guide
34 
Sealed Burner Models Only: 
Turn burner to LOW setting to ignite. 
Lazy flame – floats, larger in 
size than normal 
Low propane supply (for LP users) 
Low flame setting needs adjustment 
Fill the propane tank. 
Turn on/off valve fully to on. 
See Top Burner Air Shutter or Low Flame 
Setting instructions. 
Lifting flame – well-defined 
with visible inner core, noisy, 
gap between burner and flame 
Incorrect regulator setting. 
Low flame setting needs adjustment 
Set regulator to proper setting - Liquid Propane 
or Natural Gas. 
See Top Burner Air Shutter or Low Flame 
Setting instructions. 
OVEN 
PROBLEM 
POSSIBLE CAUSE 
SOLUTION 
Oven will not ignite (RNB, 
RCS, Platinum™) 
Takes up to three minutes to ignite. 
No electrical power to the unit. 
Gas not flowing to oven. 
Igniter does not glow red 
Wait three minutes. 
Plug into a three-prong electrical outlet that is 
properly grounded. 
Check and re-set circuit breaker for the wall 
outlet used for this unit. 
Turn a top burner on. If top burner ignites, call 
for service. 
Make sure gas supply valve is on. 
Lazy flame – floats, larger in 
size than normal 
Low propane supply (for LP users) 
Needs an air shutter adjustment 
Fill the propane tank. 
Turn on/off valve fully to on. 
See Oven Burner Air Shutter Adjustment 
instructions. 
Lifting flame – well-defined 
with visible inner core, noisy, 
gap between burner and flame 
Incorrect regulator setting. 
Air shutter adjustment 
Set regulator to proper setting - Liquid Propane 
or Natural Gas. 
See Oven Burner Air Shutter Adjustment 
instructions. 
Oven light not on 
No electrical power to the unit. 
Oven light bulb burned out. 
Plug unit into a three-prong electrical outlet 
that is properly grounded. 
Check and re-set circuit breaker for the wall 
outlet used for the unit. 
Replace with 40 Watt Appliance light bulb only. 
See Replacing Oven Bulb instructions. 
Platinum only: Replace with 25 Watt. 
Convection fan does not turn 
No electrical power to the unit. 
Fan guard is obstructed or clogged. 
Plug into a three-prong electrical outlet that is 
properly grounded. 
Check and re-set circuit breaker for the unit. 
When oven is cool, remove any obstructions 
like baked-on food or aluminum foil. 










