Use and Care Manual

26
Limited Warranty
WHAT IS COVERED?
INITIAL SEVEN (7)-DAY WARRANTY This warranty covers all cosmetic components of your unit. All repair, labor and replacement parts for parts found
to be defective due to materials or workmanship which are discovered within seven (7) days from the documented delivery date will be repaired or replaced
at the discretion of the manufacturer, free of charge, when the range is located in the continental United States and Canada. See below for limits of
warranty. Please refer to your installation checklist to activate your warranty. All repairs or replacement service must be performed by an authorized
service technician.
FULL ONE (1) YEAR WARRANTY This warranty covers all functional components of your unit. All repair, labor and replacement parts for parts found to be
defective due to materials or workmanship which occurs during normal household use within one (1) year from the documented delivery date will be repaired
or replaced at the discretion of the manufacturer, free of charge, when the range is located in the continental United States and Canada. See below for
limits of warranty. Please refer to your installation checklist to activate your warranty. All repairs or replacement service must be performed by an
authorized service technician.
LIMITED TEN (10) YEAR WARRANTY This ten (10) year warranty covers the functional components of your cast-iron top burners. All replacement parts
for parts found to be defective due to materials or workmanship which occurs during normal household use within ten (10) years from the documented
delivery date will be repaired or replaced at the discretion of the manufacturer, free of charge, when the range is located in the continental United States and
Canada. See below for limits of warranty. Please refer to your installation checklist to activate your warranty. All repairs or replacement service must be
performed by an authorized service technician.
WHAT IS NOT COVERED?
LIMITS OF WARRANTY This warranty shall apply to products manufactured on or after February 22, 2002 and located in the continental United States and
Canada. Warranty labor shall be performed by an authorized service agent. Unit must be accessible for service in the home as well as accessible via public
highways. The dealer/distributor or the manufacturer assumes no responsibility for travel of over 100 miles round-trip. Additional costs shall be the
responsibility of the consumer, including additional mileage, non-standard service and special equipment to remove the unit for service so there is
accessibility on all sides of the unit.
The warranty does not apply to damage resulting from abuse, natural disaster, “acts of God”, loss of electrical power to the product (for any reason),
alteration for outdoor use, improper installation, misuse during installation or improper operation, instruction on the use of the product, unauthorized
adjustments and calibrations performed on the product, nor damage due to harsh chemicals (i.e. cleaning products improperly applied). Cosmetic parts
such as top grates, ring grates, plate rail, kick panel, body sides, glass, control panel, door panel, back guards, oven seals, light bulbs, and enameled parts
are warranted to be free from defect in material and workmanship at the documented delivery date. All claims for these items must be reported immediately!
Any claims not reported within seven (7) calendar days will not be honored. The warrantor agrees to repair or replace, at its option, any part that fails or is
found to be defective, during the warranty period. Items, including but not limited to, those such as calibrations, replacements for parts improperly maintained
(i.e. cleaning, etc), chipping of porcelain, normal adjustments after setups, cleaning of parts, shipping damage, unauthorized service, discoloration of griddle,
improper installation (such as no regulator), damage caused by accident or abuse, and units installed in non-residential settings such as day cares, bed and
breakfasts, hotels, nursing homes, churches, etc. are not covered under this warranty.
Warrantor is not responsible for consequential or incidental damage. Warranty does not apply to commercial usage, or to products with altered or removed
serial numbers. Owner shall be responsible for proper installation, providing normal care and maintenance and proof of purchase and delivery date upon
request as well as making the appliance accessible for service.
Warrantor’s liability on a claim of any kind, with respect to the goods or services herein, shall in no case exceed the price of the goods or services or part
thereof which gives rise to the claim. Also, parts and service needed to fulfill warranty obligations are to be performed at the manufacturers’ discretion.
Normal coverage does not include broken glass, rust, paint and porcelain finish, gasket materials, ceramic materials, light bulb or fuses.
SERVICE
WARRANTY SERVICE Under the terms of this warranty, service must be performed by a factory-authorized service agent or representative. Service will be
provided during normal business hours. Labor performed at overtime, premium rates, equipment needed to repair or replace parts shall not be covered by
this warranty. To obtain service, call your dealer or distributor. Prior to calling, please have ready the model and serial number as well as the documented
delivery date. IMPORTANT! Retain original proof of purchase to establish warranty period. WARRANTY IS NOT TRANSFERABLE! Any implied
warranties of merchantability and fitness for particular purpose or any other warranty applicable to the equipment are limited in duration to the period of
coverage of this express written warranty. This warranty grants specific legal rights to the purchaser. Other rights, which may vary from state to state, may
also apply. Title to the merchandise passes to the consignee upon acceptance by the carrier. After acceptance by the carrier, the merchandise travels at
the risk of the purchaser. In the event of freight damage do not refuse shipment. Advise the agent of the damage on the freight bill before any freight
charges are paid. Also, when signing for freight, always label the freight bill “must inspect for concealed damage”. File a claim for damages with the freight
agent. In the event of concealed damage (shipment arrives in apparent good order, but upon unpacking is found to be damaged) immediately notify the
freight agent in writing and retain a copy of the notification.
FAILURE TO EXECUTE YOUR INSTALLATION CHECKLIST AND RETURN THIS FORM EXECUTED WILL INVALIDATE YOUR WARRANTY
DISTRIBUTORS
Signature Marketing GoldenWest Sales Grande Chef Gulf Central Corp.
103 Fairfield Road 3656 Enterprise Avenue 4591 Metropolitan East Blvd. 7819 Professional Place
Fairfield, NJ 07004 Hayward, CA 94545 Montreal, Quebec H1R 1Z7 Tampa, FL 33639
[phone] [phone] [phone] [phone]
Tri State Distributors Shady Oak Distributing Louis W. Howat & Sons, Inc. Robert Morse Appliance
20119 59
th
Place S 616 13
th
Ave 6201 Humphreys St. 11611 – 165 Street
Kent, WA 98032 Hopkins, MN 55343 Harahan, LA 70123 Edmonton AB T5M 3Z1
[phone] [phone] [phone] [phone]
PLEASE KEEP THE FOLLOWING INFORMATION AVAILABLE IN THE EVENT A WARRANTY CLAIM MUST BE ACTIVATED.
Date Purchased ________________________________________ Dealer __________________________________________
Date Installed ________________________________________ Dealer’s Address __________________________________________
Product Model # ________________________________________ Dealer’s City, State, Zip _____________________________________
Installation Technician ________________________________________ Serial # __________________________________________