Use and Care

agent located within 100 miles roundtrip from the location of the Product. Service will be provided during normal

business hours. The Owner will be responsible for any and all costs associated with additional mileage, non-standard

service or overtime, and special equipment required to remove the Product so that service may be performed. Prizer-

Painter reserves the right to deny warranty coverage for excessive installation delays.

Limited Cosmetic Component Warranty: This Warranty covers the repair or replacement of all cosmetic component

flaws for thirty (30) calendar days from the date of delivery of the Product to the owner’s home from a BlueStar

authorized dealer. Cosmetic components include top grates, ring grates, plate rail, kick panel, body sides, glass, control

panel, door panel, back guards, oven seals), front sides of hoods, and hoods strapping. Cosmetic components flaws

include visible chips, scratches, dents, provided, however, that cosmetic flaws caused by freight damage are excluded.

Limited Warranty on Floor Models Not Used For Demonstration: Floor Models are covered by a one (1) year limited

functional parts and related services warranty, with proof of date of installation. There is no cosmetic warranty of any

kind for floor models.

Limited Warranty on Floor Models Used For Demonstration: Floor Models used for demonstration are covered by a

ninety (90) day limited parts warranty only, with proof of date of installation. There is no service or cosmetic warranty

of any kind for floor models.

Limited Warranty on Product Refurbished

Refurbished Products are covered by a six (6) months limited functional parts and labor warranty, with proof of

installation, as well as an additional six (6) months limited parts warranty. There is no cosmetic warranty of any kind on

Refurbished Product.

Registration

Registration is strongly recommended. While not necessary to effectuate warranty coverage, it is the best way for

Prizer-Painter to communicate with you about important events and also provides additional warranty coverage. TO

www.bluestarcooking.com/support/product-registration. Or mail the form located in the back of the Product Use and

Care Manual to: Warranty Department, Prizer-Painter Stove Works, 318 June Avenue, Blandon, PA 19510-9566.

Obtaining Warranty Service

If a Warranty claim is not submitted as required, such claim will be invalid and will not be honored.

To obtain Warranty service, where applicable, the Owner must call the Service Center (toll free: 1-800-449-8691) or fill

out the online form at www.bluestarcooking.com/service to report a warranty claim, and may be required to, at the

time, provide (1) the model number of the Product, (2) the serial number of the Product, (3) proof of delivery, (4) a

signed installation receipt, (5) a description of the claimed defect, and (6) proof of purchase of the Product, including the

original retail receipt or invoice to establish the Warranty Period. Prizer-Painter must be given an opportunity to inspect

any Product subject to a warranty claim. All warranty related service repairs must be performed by a factory authorized

service agent.

This Limited Warranty gives you specific legal rights, and you may also have other rights that may vary from state to

state or province to province.