BT-2000 GPRS Standard Modem Product Manual
BlueTree Wireless BT-2000 GPRS Standard Modem Product Manual July 2004 GPRSUG-02000 V1.
BlueTree Wireless BT-2000 Product Manual V1.
BlueTree Wireless Data, Inc. 2405 46th Avenue Lachine, QC, Canada H8T 3C9 Tel: +1 (514) 422-9110 Toll Free: 1-877 422-9110 www.bluetreewireless.com Copyright © 2004 by BlueTree Wireless Data, Inc. All Rights Reserved Printed in Canada BlueTree™, the BlueTree logo, and BlueVue™ are trademarks of BlueTree Wireless Data, Inc. All other trademarks are the property of their respective owners. V1.
Patents Portions of this product are covered by some or all of the following patents: For BT-2000 or BT-2010 with RIM 1902G module: US 6,278,442 6,271,605 6,219,694 6,075,470 6,073,318 D445,428 D416,256 Declaration of Conformity FCC Compliance Statement (USA) FCC ID: QWV-BTGPRS (for GPRS modems with RIM 1902G module) FCC ID: QWV-BT2000 (for GPRS modems with Wavecom Q2426 module) The device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: 1.
Warning: “Antenna must not exceed 5.15 dBi. This device must be used in mobile configurations. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 30 cm or 12 inches from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
BlueTree Wireless BT-2000 Product Manual V1.
: Contents Introduction Welcome .................................................................................. 11 Product Description.................................................................... 11 What you will need .................................................................... 12 Chapter 1: Installing the Modem Unpacking the Modem................................................................ 15 Installing the SIM Card...............................................................
: Appendix C: Modem Specifications Physical Dimensions................................................................... 61 Product Specifications ................................................................ 63 Power Consumption ................................................................... 63 Certification .............................................................................. 64 10 BlueTree Wireless BT-2000 Product Manual V1.
Introduction Introduction Welcome Thank you for choosing the BT-2000 , BlueTree’s GPRS wireless data modem. Product Description Modem The rugged BT-2000 modem gives today's mobile organization the reliable, instant access to information that is critical for its teams. The unit is a fully integrated GSM modem, which adds wireless GPRS functionality to remote and mobile applications. Its design makes it ideal for in harsh environment installations.
Introduction What you will need Before you install the modem you will need the following: Cellular antenna To comply to FCC and Industry Canada regulations, cellular antennas must meet the following specifications: • Rated gain of 3dB (5.15dBi) • Minimal cable loss of 0.5dB • Dual-band 800 & 1900 MHz • Nominal 50 ohm impedance • Male TNC connector • Coil style cellular whip • Mount designed for a horizontal metal surface of vehicle Warning: Antenna must not exceed 5.15 dBi.
Introduction Checking for port conflicts If you are connecting the modem to a PC, confirm that the computer does not have any software loaded that could interfere with the COM port that will be designated for the modem. For example, HotSync - software used for communicating with the PalmPilot can occupy the COM port even if the PC does not have PalmPilot connected to that COM port.
Introduction 14 BlueTree Wireless BT-2000 Product Manual V1.
Chapter 1: Installing the Modem Chapter 1: Installing the Modem Installing the modem is a seven-step process: Unpacking the Modem 1. Unpack the modem 2. Install the SIM card 3. Install the modem 4. Install the antenna 5. Install the power cable 6. Connect the data cable 7.
Chapter 1: Installing the Modem 2. Loosen the remaining screw, then flip the plate over so you can access the SIM slot. 3. Slide the SIM card (gold on top) into the slot until you feel it snap into place. 4. Flip the SIM CARD cover plate back to its original position, replace the screw in the open hole, then tighten both screws. The SIM card is now installed. Installing the Modem There are 2 ways to mount the modem: a) Use the 4 mounting holes (3/16") on the sides of the modem b) Use the din rail (1.
Chapter 1: Installing the Modem As shown below, the modem includes four mounting holes. Installing the Antenna • Cellular band antennas should be mounted more than 30 cm (12 inches) from other antennas. • Do not install the antenna in a closed metallic enclosure (such as a cabinet or the trunk of a car). • For safety reasons, mount the antenna at least 30 cm (12 inches) away from the body of a person. • The length of the antenna cable may affect the signal strength.
Chapter 1: Installing the Modem Installing the Connect the cable here. Power Cable The modem includes a 15-foot power cable with 2A inline fuse. Connects to modem. Power cable connector Connects to 12 volt DC power supply. As shown below, the power cable connects to the modem through a Molex type connector (MiniFit 4-pin). The ignition sense line (white wire) acts as an ON/OFF power switch. The modem will turn on when the ignition sense line is set between 8 and 30 volts DC.
Chapter 1: Installing the Modem Pin designations for the connector are shown below. Pin Annotation Color Description 1 GND Black Ground 2 POS Red Power supply input to 30 Vdc 3 IGN White Ignition input 4 OUT Green Digital output (not connected) Powering up the modem The Ignition Sense Line should not be connected directly to the battery. Note: Make sure that the antenna is connected to the modem before applying power.
Chapter 1: Installing the Modem To test the power connection: 1. Check the modem’s LED indicators. • If the PWR or Power indicator is turned on or if it flashes, the modem is powered. • If the PWR or Power indicator is not turned on, review the installation procedures or see “Modem Help” on page 33. 2. Open Windows HyperTerminal and run the AT commands shown in “Configuring the HyperTerminal session” on page 23. Connecting the Data Cable To connect the MAIN data cable: 1.
Chapter 1: Installing the Modem A command line option is available to system administrators or IT personnel so that they can quickly install BlueVue on multiple computers using, for example, a batch operation. Please refer to the “BlueVue User Guide” for more information. USB Serial Adapter If you are using a USB to Serial adapter for a COM serial port, ensure that the adapter cable is plugged into the USB port before installing and using BlueVue.
Chapter 1: Installing the Modem 8. Click Next. 9. On the Ready to Install the Program screen click Install. 10. On the Software Installation warning screen, click Continue Anyway. BlueTree has done extensive testing of the software to ensure its reliability and as part of the submission for Windows certification. 11. On the Hardware Installation warning screen, click Continue Anyway.
Chapter 1: Installing the Modem This page intentionally left blank. V1.
Chapter 1: Installing the Modem 24 BlueTree Wireless BT-2000 Product Manual V1.
Chapter 2: Activating the Modem Chapter 2: Activating the Modem TheBT-2000 connects to the wireless network the same way a cell phone does. Each modem is an account on the wireless network. The network service provider assigns the modem a user name and password, an access point name, and in some cases a static IP address and others. This chapter shows you how to activate the modem: • Using BlueTree’s BlueVue software, • Using AT commands.
Chapter 2: Activating the Modem e) Click Finish to complete the addition of the modem in Windows. 3. Select the Standard 33600 bps Modem and click Properties. a) Click the Advanced tab. b) In the Extra Initialization Commands field, type AT&D2;+CGDCONT=1,”IP”,”apn”,”0.0.0.0”,0,0 The important elements of the string are as follows: String element Function AT&D2 Sets the modem to switch from data modem to command mode when DTR is dropped.
Chapter 2: Activating the Modem 8. On the Phone Number to Dial box type the phone number, as supplied by your wireless service provider For example, type *99#. 9. On the Internet Account Information box, type the username and password in the corresponding fields and then click Next. The DUN connection is now set up and ready to connect to the wireless network. Using AT Commands You can enter AT commands to activate the modem and verify its registration status with the wireless network.
Chapter 2: Activating the Modem Command Function AT+ICF=[,] OK Sets the serial DTE-DCE character framing. 0: auto-detect 1: 8 Data 0 Parity 2 Stop 2: 8 Data 1 Parity 1 Stop 3: 8 Data 0 Parity 1 Stop 4: 7 Data 0 Parity 2 Stop 5: 7 Data 1 Parity 1 Stop 6: 7 Data 0 Parity 1 Stop 0: Odd 1: Even 2: Mark 3: Space 4: None AT+CPIN? +CPIN: READY Checks the SIM card AT+CREG? +CREG: 0,1 OK Checks that the modem is registered on the network.
Chapter 2: Activating the Modem Command Function AT+CSQ? +CSQ: , OK Checks the signal strength. The RSSI value range is from 0 (lowest) to 31 (highest). A value of 10 or higher indicates a usable signal. If the value is lower than 10, move the antenna or the modem to a location where you know the signal quality is strong. An RSSI value of 99 indicates no signal. AT+RCIQ? OK Checks cell parameter information.
Chapter 2: Activating the Modem 30 BlueTree Wireless BT-2000 Product Manual V1.
Chapter 3: Connecting to the Wireless Network Chapter 3: Connecting to the Wireless Network Connecting to the wireless network is simple, whether you use BlueVue or Dial-Up Networking. Using BlueVue Starting BlueVue You can start BlueVue one of two ways: • Double-click the BlueTree icon on the Windows task bar • Click Start > Programs > BlueTree > BlueVue GPRS BlueVue’s main window appears. Connecting to the network To connect to the wireless network: Manually 1.
Chapter 3: Connecting to the Wireless Network For more information on the BlueVue interface, refer to the BlueVue User Guide. Using Microsoft DUN (Dial Up Networking) A DUN connection is started from the Network Connections directory on your system. You can open the directory and start your DUN session one of two ways: from the Start menu, or from the My Network Places icon on your desktop. From the Start menu To connect to the wireless network: 1.
Chapter 4: Troubleshooting Chapter 4: Troubleshooting This chapter helps you manage commonly reported issues when dealing with your BlueTree Wireless Data Modem and BlueVue software. Modem Help Issue Possible cause Suggestion Low or no network signal strength. PWR LED is flasing. The modem does not communciate with the network. CD LED is OFF. Cellular antenna is not properly connected to the modem. Check that the antenna cable is connected properly to the TNC connector labeled RF on the modem.
Chapter 4: Troubleshooting BlueVue Help Issue Possible cause Suggestion The Network Status Display shows a blank screen. Modem is powered off. Check modem's power cable. Modem's serial cable is disconnected from PC. Check that the serial cable is connected to the proper COM port on your computer and the other end connected to MAIN. Service is stopped. Go to BlueTree Modem Properties and select Service Control. Then click the Start button. No service is available.
Chapter 4: Troubleshooting Issue Possible cause Suggestion Cannot close or exit BlueVue while disconnecting a data session. This is normal behavior. It takes a few moments for BlueVue to complete the disconnection process. Incorrect COM port selected during installation. Re-install BlueVue. Open Control Panel, delete and then add BlueTree GPRS modem on the correct COM port. Agent (service) will not start. BlueTreeStandard CDMA Modem is not installed in Windows.
Chapter 4: Troubleshooting 36 BlueTree Wireless BT-2000 Product Manual V1.
Appendix A: Warranty and Customer Support Appendix A: Warranty and Customer Support Warranty Bluetree Wireless Data Inc. warrants the BT-2000 cellular modem against all defects in materials and workmanship for a period of one (1) year from the date of purchase. The sole responsibility of Bluetree Wireless Data Inc. under this warranty is limited to either repair or, at the option of Bluetree Wireless Data Inc., replacement of the cellular modem.
Appendix A: Warranty and Customer Support This page intentionally left blank. 38 BlueTree Wireless BT-2000 Product Manual V1.
Appendix B: Reference Information Appendix B: Reference Information Modem Reference The BT-2000 is a rugged modem for the GPRS wireless data network.
Appendix B: Reference Information Data connection serial port pin-outs Diagnostic port Pin number Name Description Direction 1 DCD Data Carrier Detect Modem PC 2 RXD Receive Data Modem to PC 3 TXD Transmit Data PC to Modem 4 DTR Data Terminal Ready PC to Modem 5 GND Ground Common 6 DSR Data Set Ready Modem to PC 7 RTS Request To Send PC to Modem 8 CTS Clear To Send Modem to PC 9 RI Ring Indicator Modem to PC The modem supports a DCE diagnostic port labeled AUX.
Appendix B: Reference Information Field Description COM Port You can manually select the COM port assigned to the modem. Note that the COM port is assigned during software installation. You don’t have to manually change the COM port unless you move the serial cable. After you successfully installed BlueVue software, you can configure several settings by either selecting the menu option Tools > Settings or by opening the Windows Control Panel.
Appendix B: Reference Information Warning: The default baud rate value for the serial communication port is 115200 bps (bits per second). The number of data bits, parity and number of stop bits are permanently set to 8N1 respectively. Modifying the baud rate, number of data bits, parity and stop bit parameters for the serial communication port will prevent the modem from operating correctly.
Appendix B: Reference Information Client or graphical user interface. You will know that BlueVue is available by the BlueTree icon located in the Windows System Tray. Place the mouse pointer over the icon. The tool-tip caption will display BlueTree Wireless BlueVue. Double left click the icon to open or display the main BlueVue window.
Appendix B: Reference Information Menu bar Network status Feature Pallet Modem status Section Description Menu Bar Collection of pull-down menus to access various features. Network Status Display Current state of modem's registration with the wireless network. Feature Pallet Main area containing primary functions that can be selected using tabs. Modem Status Display Current status of modem's data connection with computer and data network.
Appendix B: Reference Information You can modify any or all of your modem's settings by selecting the Modem > Settings menu option. This opens the BlueTree Modem Properties box. Radio. If you are mobile and approach a location where you are required to stop transmitting for safety reasons, you can turn the radio transmitter off by selecting Modem > Radio > Off.
Appendix B: Reference Information Pausing the agent prevents you from establishing new connections and obtaining new status information. Once paused, the menu option will change to Resume so that you can continue using BlueVue. Note: Pausing the Agent takes a few moments to complete. You cannot resume the agent until it has paused completely.
Appendix B: Reference Information Help menu This menu option maintains a collection of utilities that provide additional information about the product. The Help menu includes submenu items: User Guide, About Modem, and About BlueVue. User Guide. The BlueVue User Guide can be accessed directly from BlueVue by selecting the Help > User Guide menu option. The user guide is maintained in PDF file format. Product Information.
Appendix B: Reference Information Network Status information is available when the modem is powered on and connected to your computer. Symbol descriptions Symbol Description Received signal strength indicator. 4 bars represent excellent signal reception. No visible bars indicate a very poor signal. No service.This symbol indicates that you are no longer in an area covered by your GSM/GPRS service provider. This occurs when the modem no longer receives a signal.
Appendix B: Reference Information Display Modem connection condition When a data connection is established, Network Status symbols are relaced with Data Call. The symbols located at lower right indicate data traffic. A blank screen indicates that network status information is not available. This will occur when the modem is not powered or connected to your computer. V1.
Appendix B: Reference Information Modem status display The current state of the modem's data connection between your computer and the wireless network is always available in the Modem Status Display located at the bottom of the main BlueVue window. The status indicates the state of the modem's end-to-end data connection between your computer, the wireless data network and the remote system. Symbol Description Symbol Description Your laptop or personal computer. Your BlueTree Wireless Data modem.
Appendix B: Reference Information Display Modem connection condition No Wireless Service BlueVue has detected the modem and is receiving its status. However, the modem is not registered with the wireless network. This may be caused by not receiving a carrier signal (out of service coverage area) or not being registered with the wireless service provider (your SIM card is not inserted). Relocate the modem into an area where service is available.
Appendix B: Reference Information Feature Pallet Field Description Time: Duration of the connection session in hours, minutes and seconds. IP Address: Current Internet Protocol address assigned to the modem/ computer. This chapter describes BlueVue's primary features that are used on a regular basis. They are available to you through the use of “tabbed” screens located in the middle of the BlueVue window. Data Connections Data sessions are established using the Connection tab.
Appendix B: Reference Information You can check the state of the Auto-Connect feauture but its progress indicator. Progress Indicator Description Gray indicates that the Auto-Connect feature is disabled. A red progress bar (moving from left to right) indicates that the Auto-Connect feature is working but is unable to establish a connection due to conditions such as insufficient received signal or GPRS service is not available.
Appendix B: Reference Information AT Commands 54 The list of AT commands below can be used with the modem. For syntax, input variables and expected results for the custom RIM commands, please see “Key RIM AT commands” on page 39.
Appendix B: Reference Information V1.
Appendix B: Reference Information Command Description +CGCLASS GPRS Mobile Station Class +CGREG Network Registration Status +CGSMS Select Service for MO SMS Messages +FCLASS Select Mode: Data or Fax ATRIMRADIO Turn the radio on or off using the software ATRIMDEVICE Perform a hard reset of the modem +ICCID Return ICCID (integrated circuit card identification) from the SIM Card +RCIQ Query cell parameter information +RSCI RIM Select Coverage Indicator.
Appendix B: Reference Information Syntax ATMRIMDEVICE=? or ATRIMDEVICE=0 Response Response The reset line is pulled low, which performs a hard reset of the modem processor and the flash memory. The registers are reloaded from their defaults. OK ERROR Parameters =0 Resets the radio modem. ? Returns RIMDEVICE: (0) OK. AT+ICCID Description Return integrated circuit card identification (ICCID) from the SIM card.
Appendix B: Reference Information Serving cell information Cell parameters Returned parameters Base Transceiver Station Identity Code (BSIC) t Traffic Channel (TCH) u Received Signal Strength Indicator (RSSI) v dBm Location Area Code (LAC) w Cell ID x Dedicated channel information Cell parameters Returned parameters Traffic Channel (TCH) y Channel Mode z Parameter Description =? Lists possible settings (0 to 6). ? Queries all cell parameters in one command.
Appendix B: Reference Information Syntax AT+RSCI? Response +RSCI: OK Parameters Refer to set command. Set command Syntax AT+RSCI=[] Response TA sets the coverage indicator to turn on when attached to the specified network. OK ERROR Parameters V1.5 =0 Sets coverage indicator to turn on when in GSM coverage (default). =1 Sets coverage indicator to turn on when in GPRS coverage. ? Queries current setting returning .GPRS. (if set to 1) or .GSM. (if set to 0).
Appendix B: Reference Information 60 BlueTree Wireless BT-2000 Product Manual V1.
Appendix C: Modem Specifications Appendix C: Modem Specifications Physical Dimensions Top view V1.
Appendix C: Modem Specifications Bottom view Part number under which the modem was ordered. Hardware unique identifier. Used for tracking purposes. RF module unique identifier. Represents the IMEI number in decimal and barcoded (International Mobile Equipment Identification). FCC and Industry Canada identifiers Model number of the modem. Front view 62 BlueTree Wireless BT-2000 Product Manual V1.
Appendix C: Modem Specifications Back view Product Specifications Category Specification Wireless Interface GSM GPRS Frequency Bands 850/1900 MHz Host Interface RS-232 Serial Interface Connector DB-9 (female) Programming / Setup AT Commands Enclosure Extruded aluminum W:3.25" H:1.55" L:5.5” + 1.
Appendix C: Modem Specifications Mode State Active Mode Transmitting data 140 mA with peaks of 290 mA Need to re-establish RF link ~3 secs. 40 mA Standby Mode 40 mA with peaks of 60 mA Power Down Mode (Ignition off) All interface circuits are inactive (UARTs, etc.) 0.4 mA Certification Category Specification FCC Part 15 Class B 850/1900 MHz FCC ID QWV-BTGPRS (RIM 1902G module) QWV-BT2000 (Wavecom Q2426 module) Operating Temperature -40° C to +85° C MIL-STD-810F, method 501.
Appendix C: Modem Specifications Category Specification MIL-STD-810F, method 516.5, procedure V, Crash Hazard MIL-STD-202G method 213B V1.
Appendix C: Modem Specifications 66 BlueTree Wireless BT-2000 Product Manual V1.
