BT4400 (IP Series) BT5400 (GPS Series) GSM/GPRS Modems Product Manual
BlueTree Wireless BT4400 and BT5400 GSM/GPRS Modems Model: BT4400 and BT5400 Product Manual January 2005 UG-BT4400 & BT5400 CDMA V0.
BlueTree Wireless BT4400 & BT5400 Product Manual V0.
BlueTree Wireless Data, Inc. 2425 46th Avenue Lachine, QC, Canada H8T 3C9 Tel: +1 (514) 422-9110 Toll Free: 1-877-422-9110 www.bluetreewireless.com Copyright © 2004/2005 by BlueTree Wireless Data, Inc. All Rights Reserved Printed in Canada BlueTree™, the BlueTree logo, and BlueVue™ are trademarks of BlueTree Wireless Data, Inc. All other trademarks are the property of their respective owners. V0.
Patents Portions of this product are covered by some or all of the following patents: Declaration of Conformity FCC Compliance and Industry Canada Statement FCC ID: QWV-BTX400 Industry Canada: 4420A-BTX400 The device complies with Part 15 of FCC rules and with ICES-003 of Industry Canada Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2.
Warning: “Antenna must not exceed 3 dBi for Cellular band and 5dBi for PCS band. This device must be used in mobile configurations. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 30 cm or 12 inches from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
BlueTree Wireless BT4400 & BT5400 Product Manual V0.
: Contents Chapter 1: Introduction Welcome .................................................................................. 11 Customer Support ..................................................................... 11 Chapter 2: Product Description Overview.................................................................................. 13 Modem Features........................................................................ 13 Operational Description ...................................................
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Chapter 1: Introduction Welcome Thank you for choosing the BT4400/5400, BlueTree’s GSM/GPRS wireless data modem. Customer Support Help desk Sales desk V0.0 Toll-free 1-877-422-9110 Phone (514) 422-9110 Hours 09:00 - 17:00 Eastern Time Email support@bluetreewireless.com Phone (514) 422-9110 Hours 09:00 - 17:00 Eastern Time Email info@bluetreewireless.com Mail BlueTree Wireless Data, Inc. 2425 46th Avenue Lachine, QC, Canada H8T 3C9 Fax (514) 422-3338 Web www.bluetreewireless.
BlueTree Wireless BT4400 & BT5400 Product Manual V0.
Chapter 2: Product Description Overview The BT4400/5400 modem gives today's mobile organization the reliable, instant access to information that is critical for its teams. The unit is a fully integrated GSM modem, which supports the GPRS data service functionality to remote and mobile applications. These are designed for harsh environment installations and are tested to meet strict military and automotive standards.
GSM Dual-band Supports both north american frequency bands: 850 and 1900 MHz GSM GPRS Compatible with GPRS Wireless data services. Backward compatible with GSM protocols. Short Message Services (SMS) Supports both mobile originate and mobile terminate text messaging 3 different data connection interfaces Serial/RS-232, Ethernet, and USB. TPC/IP Stack Fully integrated TCP/IP protocols allowing the modem to connect autonomously to the packet network (internet).
Operational Description Wireless connection modes The BT4400/5400 can connect to the wireless data network in three different ways: • Packet Data (GPRS): allows outgoing calls only using GPRS cellular protocols. It is intended for TCP/IP connections to the internet. GPRS allows speeds of up to 40Kbps. • Circuit Switched Data (GSM)- allows for both outgoing and incoming calls using the circuit-switched GSM cellular protocol. It is intended for direct connections with a landline analog modem.
Rear View Top View Bottom View LED indicators On the front plate of the modem, eight green LEDs are displayed: PWR, TX, RX, DTR, REG, ACT, LNK, and SER or GPS. Those eight indicators offer a userfriendly means of inquiring the modem’s operating status. They are described in the table below. Table 1: LED description 16 LED Label Full Name Color Corresponding State 1 PWR Power OFF Flashing ON Modem is turned OFF. Modem failure. Modem is ON.
LED Label Full Name Color Corresponding State 4 DTR Date Terminal Ready OFF Flashing ON No terminal is detected. Problem. Terminal host is detected. 5 REG Registra tion OFF Flashing ON Network not found. Registered on network. Searching for network. 6 LNK RF link OFF Flashing ON Not in a call. In a circuit-switched call. In a packet-switched call. 7 ACT RF activity OFF Flashing No transmit/receive from network. Transmitting/receiving data from network.
Pin number Name Description Direction 7 RTS Request To Send PC to Modem 8 CTS Clear To Send Modem to PC 9 RI Ring Indicator Modem to PC USB Port (Type B) This feature is not supported on product version 1.0 Ethernet Port (RJ-45) The ethernet port of the modem is configured as shown in the illustration below. The ethernet port is compliant to EIA-568 standard, and requires a crossover cable to connect to host terminals.
Power Connector The power interface (or power supply) connector is configured as described in the table below. The connector used for this application is a MiniFit 4-pin Molex connector. Table 4: Power connector pinout Pin number Name Description 1 GND Ground 2 POS Power supply input 8 to 30 Vdc 3 IGN Ignition sense 4 OUT Not connected Technical Specifications V0.
Category Specification Data Interface Connectors DB-9 female for serial RS232 (1200 to 115200 bps) USB Type B receptacle RJ-45 host female for Ethernet Cellular Antenna Connector TNC 50 ohm female GPS Antenna Connector SMA 50 ohm female Power Input 8.0 - 30VDC (nominal 12 VDC) Current Consumption @ 12 VDC Online: 150 mA (average), 300 mA (peak) Standby: 40 mA Ignition off: 1 mA Cellular RF specifications Effective Radiated Power 1.035W at 850 MHz 1.
Chapter 3: Installation Requirements Chapter 3: Installation Requirements Installation Cellular antenna Before you install the modem you will need the following: To comply to FCC and Industry Canada regulations, cellular antennas must meet the following specifications: • Maximum rated gain of 3dBi Cellular band and 5dBi for PCS band. • Dual-band 850 & 1900 MHz • Nominal 50 ohm impedance • VSWR less then 2.
Chapter 3: Installation Requirements Serial cable If you are connecting to the modem via serial port, you will need a standards straight through RS-232 cable with DB9 male to DB9 female connectors. Ethernet cable If you are connecting to the modem via the ethernet port, you will need a cross over Category 5, RJ-45 cable, compliant with EIA-568 standard. USB cable This feature is not supported on product version 1.0.
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Chapter 4: Installing the Modem Chapter 4: Installing the Modem Installing the modem is a nine step process: 1) Unpacking the Modem 1. Unpacking the modem 2. Install the SIM (Subscriber Identity Module) card 3. Mounting the modem 4. Installing the cellular antenna 5. Installing the GPS antenna (BT5400 model only) 6. Installing the power cable 7. Connecting the data cables 8. Configuring the modem 9.
Chapter 4: Installing the Modem 3)Mounting the Modem Place the modem in a location where you can connect the power, antenna and data cables (refer to mechanical dimensions). 4) Installing the Cellular Antenna • Cellular band antennas should be mounted more than 30 cm (12 inches) from other antennas. • Do not install the antenna in a closed metallic enclosure (such as a cabinet or the trunk of a car). • For safety reasons, mount the antenna at least 30 cm (12 inches) away from the body of a person.
Chapter 4: Installing the Modem 5) Installing the GPS Antenna For BT5400 models only, follow these steps to install the GPS antenna: 1. Thread the antenna cable through the vehicle so the cable can reach the front plate of the modem. 2. Connect the cable to the SMA connector finger tight. Do not use tools. Connect the cable here. 6) Installing the Power Cable The modem includes a 15-foot power cable with 2A in-line fuse. Connects to modem. Power cable connector Connects to 12 volt DC power supply.
Chapter 4: Installing the Modem Pin Annotation Color Description 1 GND Black Ground 2 POS Red Power supply input 5 to 30 Vdc 3 IGN White Ignition input 4 OUT Green Not used Powering up the modem The Ignition Sense Line should not be connected directly to the battery. Note: Make sure that the antenna is connected to the modem before applying power. The ignition Sense Line should not be connected directly to the battery.
Chapter 4: Installing the Modem To test the power connection: 1. Check the modem’s LED indicators. • If the PWR or Power indicator is turned on or if it flashes, the modem is powered. • If the PWR or Power indicator is not turned on, review the installation procedures or see Troubleshooting section. 2. If LED indicators are not accessible to the installer a personal computer can be used to verify it’s functionality.
Chapter 4: Installing the Modem 2. Connect the other end of the ethernet connection of your terminal. Connecting the USB cable: This feature is not supported on product version 1.
Chapter 4: Installing the Modem Creating the DUN profile To create a Windows XP DUN connection: 1. Click Start > Settings > Control Panel > Network Connects > New Connection Wizard. 2. On the New Connection Wizard welcome box click Next. 3. On the Network Connection Type box select Connect to the Internet, and then click Next. 4. On the Getting Ready box select Set up my connection manually, and then click Next. 5. On the Internet Connection box select Connect to a dialup modem, and then click Next. 6.
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Chapter 5: Troubleshooting Chapter 5: Troubleshooting Modem Help Issue Possible cause Suggestion Low or no network signal strength. PWR LED is flashing. The modem does not communicate with the network. CD LED is OFF. Cellular antenna is not properly connected to the modem. Check that the antenna cable is connected properly to the SMA connector labeled RF on the modem. No service. Check to see if you are within your service provider’s coverage area. Use BlueVue to read the signal strength.
Chapter 5: Troubleshooting Issue Possible cause Suggestion The Network Status Display shows a blank screen. Modem is powered off. Check modem's power cable. Modem's serial cable is disconnected from PC. Check that the serial cable is connected to the proper COM port on your computer and the other end connected to MAIN. Service is stopped. Go to BlueTree Modem Properties and select Service Control. Then click the Start button. No service is available. Check with your service provider.
Chapter 5: Troubleshooting Issue Possible cause Incorrect COM port selected during installation. Suggestion Re-install BlueVue. Open Control Panel, delete and then add BlueTree CDMA modem on the correct COM port. Agent (service) will not start. BlueTreeStandard CDMA Modem is not installed in Windows. Re-install BlueVue or go to “Start > Settings > Control Panel > Phone and Modem Options “ and add BlueTree CDMA Standard Modem.
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Appendix A: Warranty and Customer Support Appendix A: Warranty and Customer Support Warranty Bluetree Wireless Data Inc. warrants the BT4400/5400 cellular modem against all defects in materials and workmanship for a period of one (1) year from the date of purchase. The sole responsibility of Bluetree Wireless Data Inc. under this warranty is limited to either repair or, at the option of Bluetree Wireless Data Inc., replacement of the cellular modem.
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