User Manual
Table Of Contents
- 1.Accounts and Sharing
- 2.Installation and Connection
- 3.Cloud Service
- 3.1.What is Cloud Service?
- 3.2.What are the mechanisms behind Cloud Service’s rec
- 3.3.What are the differences between using cloud stora
- 3.4.What types of Cloud Service plans are available?
- 3.5.How is the Cloud Service activated?
- 3.6.What should I do if the Cloud Service is unavailab
- 3.7.How can I download the videos from the cloud?
- 3.8.Why is the duration of each video in the library 1
- 3.9.What does “Cloud storage time” mean?
- 3.10.Can I put the Cloud Service on hold and extend the
- 3.11.How do I get a trial plan?
- 3.12.How can I subscribe to the Cloud Service?
- 3.13.How do I check my current Cloud Service plans?
- 3.14.Can I subscribe an additional plan when I already
- 3.15.Is a subscription to a Cloud Service plan refundab
- 3.16.How do I use the activation code?
- 3.17.How can I cancel an auto-renewal plan?
- 3.18.Can I transfer a cloud service plan from one camer
- 4.Facial Recognition
- 5.Hardware and settings
- 5.1.The video picture is upside down
- 5.2.Abnormal Video screen
- 5.3.What can I do if the live stream is blurry?
- 5.4.Why can’t I receive notifications on my phone?
- 5.5.I am receiving too many notifications, what can I
- 5.6. How to set Activity zones
- 5.7.Why the device is moving around its own and hears
- 5.8. Why my device is not working/defective?
- 5.9. Why can’t I see any Alert events in the Library o
- 6.SD card
- 7.Firmware update
- 8.Misc.
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3.17. How can I cancel an auto-renewal plan?
If you want to cancel an auto-renewal service plan, please do one of the following:
1. Method 1:
Login to PayPal's official website: link: https://www.paypal.com/myaccount/autopay/
Cancelation Steps:
1. Login to your PayPal account on your PC:
2. Click [Preferences/Settings] " ” -> [Payments] -> [Manage automatic payments], then find
your renewal plan and click “cancel” .
2.Method 2:
Log in to the blurams web client at https://client.blurams.com/login
Cancelation Steps:
1. Log in to your blurams account on the PC WebClient.
2. Click the top-right option (see picture below) and follow the following steps: [Account] ->
[Account info] -> [Payment Information], find the renewal plan, and click “cancel”.
3.18. Can I transfer a cloud service plan from one camera to
another?
Go to [Me] - [My Cloud Service] in which you can associate or disassociate a service plan with a
device.
Please note that we do not support the transfer of plans between devices in the following two
situations:
1. You are using a free trial Cloud Service plan