User Manual
Table Of Contents
- 1.Accounts and Sharing
- 2.Installation and Connection
- 3.Cloud Service
- 3.1.What is Cloud Service?
- 3.2.What are the mechanisms behind Cloud Service’s rec
- 3.3.What are the differences between using cloud stora
- 3.4.What types of Cloud Service plans are available?
- 3.5.How is the Cloud Service activated?
- 3.6.What should I do if the Cloud Service is unavailab
- 3.7.How can I download the videos from the cloud?
- 3.8.Why is the duration of each video in the library 1
- 3.9.What does “Cloud storage time” mean?
- 3.10.Can I put the Cloud Service on hold and extend the
- 3.11.How do I get a trial plan?
- 3.12.How can I subscribe to the Cloud Service?
- 3.13.How do I check my current Cloud Service plans?
- 3.14.Can I subscribe an additional plan when I already
- 3.15.Is a subscription to a Cloud Service plan refundab
- 3.16.How do I use the activation code?
- 3.17.How can I cancel an auto-renewal plan?
- 3.18.Can I transfer a cloud service plan from one camer
- 4.Facial Recognition
- 5.Hardware and settings
- 5.1.The video picture is upside down
- 5.2.Abnormal Video screen
- 5.3.What can I do if the live stream is blurry?
- 5.4.Why can’t I receive notifications on my phone?
- 5.5.I am receiving too many notifications, what can I
- 5.6. How to set Activity zones
- 5.7.Why the device is moving around its own and hears
- 5.8. Why my device is not working/defective?
- 5.9. Why can’t I see any Alert events in the Library o
- 6.SD card
- 7.Firmware update
- 8.Misc.
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Please not that if the recording method of the SD card is set to event recording, the SD card will
not be filled as fast as the table shows.
Finally, please keep in mind that regardless of the resolution chosen, when the SD card storage
space is used up, the newly recorded video will automatically overwrite the oldest video.
Time Needed (in days) to Fill SD cards of Different Sizes at Different Resolutions.
8Gb
16Gb
32Gb
64Gb
128Gb
FHD
0.5
1
2
4
8.1
SD
0.75
1.5
3
6.1
12.2
720p
1.5
3
6.1
12.2
24.3
7. Firmware update
7.1. OTA (Over The Air) Firmware Update
Online updates allow you to check the latest firmware version online for a given device.
Whenever we provide a major new feature or fix an important issue for your hardware, we
release an update to the device.
If your device is an upgradeable firmware model, you can see a firmware update prompt on the
device List window of the app. Tap [Update Now] to see the details of this update. You can also
go to the [Preferences/Settings] " " -> [Technical Info] section of the blurams app to check
whether there is a new firmware version available. Tap [Update Now] to start the update. Make
sure your app is running while waiting for the upgrade to complete. To avoid unknown problems,
while the update is happening, do not minimize or close the app, shut down the device or
interrupt the update.
7.2. How can I manually update firmware?
If your device encounters an unrecoverable failure, you can manually update the device to its
latest firmware version.
1. Have ready the following:
a. Networked Computer
b. TF card (Micro SD card)
c. TF card reader
2. Steps:
a. Format the TF card to FAT32 (file system) via a card reader.
b. Obtain the latest firmware file from support@blurams.com.
c. Copy this unzipped file to the root directory of the TF card (Micro SD card).
d. Safely remove the card reader from the computer, insert the TF card into the camera, and
then turn on the device.
e. The camera will start to update automatically. While processing the update, the status light