User Manual
Table Of Contents
- 1.Accounts and Sharing
- 2.Installation and Connection
- 3.Cloud Service
- 3.1.What is Cloud Service?
- 3.2.What are the mechanisms behind Cloud Service’s rec
- 3.3.What are the differences between using cloud stora
- 3.4.What types of Cloud Service plans are available?
- 3.5.How is the Cloud Service activated?
- 3.6.What should I do if the Cloud Service is unavailab
- 3.7.How can I download the videos from the cloud?
- 3.8.Why is the duration of each video in the library 1
- 3.9.What does “Cloud storage time” mean?
- 3.10.Can I put the Cloud Service on hold and extend the
- 3.11.How do I get a trial plan?
- 3.12.How can I subscribe to the Cloud Service?
- 3.13.How do I check my current Cloud Service plans?
- 3.14.Can I subscribe an additional plan when I already
- 3.15.Is a subscription to a Cloud Service plan refundab
- 3.16.How do I use the activation code?
- 3.17.How can I cancel an auto-renewal plan?
- 3.18.Can I transfer a cloud service plan from one camer
- 4.Facial Recognition
- 5.Hardware and settings
- 5.1.The video picture is upside down
- 5.2.Abnormal Video screen
- 5.3.What can I do if the live stream is blurry?
- 5.4.Why can’t I receive notifications on my phone?
- 5.5.I am receiving too many notifications, what can I
- 5.6. How to set Activity zones
- 5.7.Why the device is moving around its own and hears
- 5.8. Why my device is not working/defective?
- 5.9. Why can’t I see any Alert events in the Library o
- 6.SD card
- 7.Firmware update
- 8.Misc.
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4.2. How can I get face recognition on my device?
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4.3. How can I turn on / off face recognition?
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4.4. How do I use the face recognition feature?
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4.5. Why can't a face be recognized?
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4.6. Can I delete face data?
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5. Hardware and settings
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5.1. The video picture is upside down
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5.2. Abnormal Video screen
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5.3. What can I do if the live stream is blurry?
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5.4. Why can’t I receive notifications on my phone?
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5.5. What can I do? I am receiving too many notifications.
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5.6. How to set Activity zones
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5.7. Why the device is moving around its own and hears a strange sound from it?
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5.8. Why my device is not working/defective?
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5.9. Why can’t I see any Alert events in the Library or on the timeline?
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6. SD card
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6.1. Why can’t the app detect the SD card?
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6.2. Why can’t I see any videos on the timeline after inserting the SD card?
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6.3. How long can videos be stored on my SD card?
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7. Firmware update
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7.1. OTA (Over The Air) Firmware Update
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7.2. How can I Manually Update Firmware?
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8. Misc.
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8.1. Why am I hearing unusual sounds during audio talk or live video?
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8.2. How can I check my login history?
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8.3. View video on the web browser
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8.4. How can I use my device with Amazon Alexa?
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8.4.1 Download Amazon Alexa
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8.4.2. Find blurams Skill
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8.4.3. Enable blurams Skill
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8.4.4. Discover device
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8.4.5. Voice control
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8.4.6. Disable blurams Skill
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8.5. How can I use my device with Google Assistant?
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8.5.1. Download the Google Home app
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8.5.2. Set up your Google device
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8.5.3. Link blurams
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8.5.4. Unlink blurams
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8.5.5. Voice control
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