Waterfall Manual Copyright © 2009 Bluworld of Water, LLC. All rights reserved.
INSTRUCTIONS FOR SET UP 1. Assemble in desired location according to assembly instructions included with your water fountain. Be sure that the floor is level. The reservoir should be sitting flat on the floor. It is recommended that you use a level to make sure it is level in either direction and that the fountain is sitting on a rubber mat or foam pads to ensure that the reservoir is not in direct contact with a hard surface. 2. Fill the reservoir with water.
WATERFALL MAINTENANCE Below you will find a recommended maintenance checklist for your water feature. By following this simple maintenance checklist, you can ensure that your new water feature will function reliably for many years. Since water sources vary in mineral content, frequency of maintenance will vary. For the first few months, it is important that you monitor your waterfall for any signs of mineral deposits and adjust your maintenance intervals accordingly.
WATER LEVEL Always maintain the water level at least 2” above the water pump but ½” below the hole where the wires run through. When filling the fountain for the first time, you should be ready to add water to the reservoir as the fountain begins to circulate the water. The waterfall feature will continuously lose water due to evaporation which varies depending on the climate, humidity, temperature, etc. The lower the humidity and the higher the temperature, the faster the water will evaporate.
TROUBLE SHOOTING GUIDE The following topics are common issues with your waterfall feature. Before calling our Customer Service Department, please perform these few checks in order in order speed up your response time and to get your waterfall operating properly.
b. Water Wonders Fountains Check to make sure there is no debris blocking any of the grooves. If calcium or algae has built up in the groves, use a pipe cleaner to carefully remove the blockage. Use caution as to not damage the panel. It is recommended that you use Fountec™ to prevent the formation of algae in conjunction with Protec™ to prevent the build up of mineral deposits. For your convenience, we have Fountec™ readily available. Please call customer service. 4.
not use a sponge as it will eventually break down and the pieces will get sucked into the pump and cause damage to your fountain. 4. Dirty filter (Water Wonders units, Trellis, Bellezzas, Contempos, Watergardens, Piavascos and Serrano Horizontal fountains do not have filters). Remove re-usable filter from pump, clean and re-install. 5. Fountain may be unlevel Make sure your waterfall is always kept level. For floor fountains you can try using a shim to help level the fountain.
similar product may be used with a soft bristle brush to remove any mineral deposits that may have developed. It is recommended that you use Fountec™ to prevent the formation of algae in conjunction with Protec™ to prevent the build up of mineral deposits. For your convenience, we have Fountec™ readily available. Please call customer service. b. Water Wonders Fountains Check to make sure there is no debris blocking any of the grooves.
3. Dirty filter (Water Wonders units, Trellis, Bellezzas, Contempos, Watergardens, Piavascos and Serrano Horizontal fountains do not have filters). Remove re-usable filter from pump, clean and re-install. 4. Pump is clogged or malfunctioning Refer to pump cleaning instructions. If still not working, unplug the fountain contact customer service. WATER LEAKING BEHIND THE PANEL 1.
3. Rock tray is not sitting properly Be sure that the rock tray is sitting properly in the reservoir. 4. Splash guards are not positioned correctly a. Gardenfall Series Make sure the splash guards are positioned correctly in the base. All splashing occurring will hit the bottom of the panel above the level of the rock tray, causing water to splash out of the fountain. b. Serrano Series Make sure the splash guards are positioned correctly in the base.