Use and Care Manual

not use a sponge as it will eventually break down and the pieces will get sucked into the pump and

cause damage to your fountain.

4. Dirty filter (Water Wonders units, Trellis, Bellezzas, Contempos, Watergardens, Piavascos and

Serrano Horizontal fountains do not have filters).

Remove re-usable filter from pump, clean and re-install.

5. Fountain may be unlevel

Make sure your waterfall is always kept level. For floor fountains you can try using a shim to help

level the fountain. Be sure to check right to left level as well as front to back. A panel that is leaning

either forward or back will not operate properly. On wall fountains make sure the mounting bracket

was level when installed. If there is a measurable difference from one end of the bracket to the other

you will want to remove the bracket and reinstall it, making certain it is level. If the difference is

minute, a shim or tiny wedge can be placed on the lower end of the bracket.

6. Pump is clogged or malfunctioning

Refer to pump cleaning instructions. If still not working, unplug the fountain and contact customer

service.

WATER IS NOT FLOWING EVENLY ‘V’ING DOWN THE PANEL

1. Water pump is running but air is in the line

Wait until the pump evacuates air from the line. If still not flowing evenly, unplug and re-plug the

pump a few times to assist in bleeding air out of the line.

2. Pump pressure is too low

Turn valve located between pump and inlet hose until water flows evenly down the panel. The flow

valve on Water Wonders fountains, Table Tops, Bellezzas, Piavascos and Water Gardens is a black

disc located on the top of the pump.

3. Thin invisible water soluble protective film from factory

With the fountain running, you can take a scrubber sponge (like you use in the kitchen to clean dishes)

and clean the glass. Remove the header and start at the top, working your way down until full

coverage is achieved. Remove the rock tray to help minimize splashing outside the fountain.

4. Fountain may be unlevel

Make sure your waterfall is always kept level. For floor fountains you can try using a shim to help

level the fountain. Be sure to check right to left level as well as front to back. A panel that is leaning

either forward or back will not operate properly. On wall fountains make sure the mounting bracket

was level when installed. If there is a measurable difference from one end of the bracket to the other

you will want to remove the bracket and reinstall it, making certain it is level. If the difference is

minute, a shim or tiny wedge can be placed on the lower end of the bracket.

5. Blockage in water distribution bar which is located above the panel

a. Bluworld Fountains

Remove the distribution bar by carefully twisting the bar back and forth until it disconnects from

the PVC elbow. Thoroughly clean the distribution bar and reinsert into the PVC elbow. You can

use a pin, pipe cleaner or small wire to clean any debris from the holes in the manifold distribution

bar. A long, narrow brush may also be used to clean the inside of the pipe. CLR or any other