Use and Care Manual

b. Serrano Series

Make sure the splash guards are positioned correctly in the base. All splashing occurring at the

bottom of the fountain should be contained behind or within the splash guard(s). Newer units now

have the splash guards integrated into the rock tray. Therefore you must make sure that the rock tray

is properly positioned. If it is not, it can come in contact with the falling water and cause splashing.

9. Distribution Manifold may need to be adjusted due to erratic water flow or drips

Standard positioning of the distribution manifold should target the water flow onto the top part of the

distribution plate near the first bend (Picture A). Build up of minerals or algae over time may cause

you to experience erratic water flow in the form of drips or uneven water streams which are also

shown in the picture. To reduce the sensitivity of the manifold to this effect, until you can clean the

fountain, it is sometimes helpful to reposition the water flow to hit the lower part of the distribution

plate (Picture B) by rotating the distribution manifold downward. Please note that this may require an

adjustment of the water flow rate to maintain water adhesion to the glass. The water flow rate can be

adjusted by turning the flow valve in the base.

Picture A Picture B

SMELL

A sour smell can be caused by the presence of algae. Thoroughly clean the reservoir, pump and

distribution bar. Remember not to use bleach, CLR or products ending in “ine” or “ide” to clean your

fountain. It is recommended that you use Fountec

to prevent the formation of algae. Leaving your

fountain off for an extended period of time or not changing the water periodically can cause algae to

develop.

WATERFALL SURFACE IS CLOUDY AND/OR HAS A RESIDUE ON IT

1. Try removing the cloudiness with a soft cloth or with the proper cleaner (see maintenance

instructions)

2. Make sure the water level is at its proper height in the reservoir. Cloudiness could be caused by air

bubbles in the water.

3. Use a clean soft cloth and attempt to clean with mild detergent such as Simple Green

or other

appropriate cleaner. Be sure detergent is safe to use on the surfaces you are cleaning.

First bend of

distribution plate

Lower part of

distribution plate