Waterfall Manual 635 W. Michigan St. · Orlando, FL 32805 · 407-426-7674 (phone) · 407-426-7721 (fax) · www.bluworldusa.com Copyright © 2009 Bluworld of Water, LLC. All rights reserved.
INSTRUCTIONS FOR SET UP OF FLOOR FOUNTAINS 1. Assemble in desired location according to assembly instructions included with your water fountain. Be sure that the floor is level. The reservoir should be sitting flat on the floor. It is recommended that you use a level to make sure it is level in either direction and that the fountain is sitting on a rubber mat or foam pads to ensure that the reservoir is not in direct contact with a hard surface. 2. Fill the reservoir with water.
INSTRUCTIONS FOR SET UP OF WALL FOUNTAINS 1. Decide where you want to install your fountain ** It is critical that your waterfall is level as this will ensure even water flow ** a. Due to the light-weight nature of your new fountain, it is not necessary to mount it directly into wall studs. b. Mount indoors only and in a place that is not in direct sunlight. c. We recommend that you install your waterfall above an electrical outlet.
. Installing the waterfall a. Unwind the pump and light cords and run the wire for the light down behind the back of the reservoir. Attach the light assembly to the waterfall as instructed in the manual included with your fountain. Make sure the pump and light cords extend below the waterfall. DO NOT PLUG IT IN AT THIS TIME. b. Lift your waterfall into place and engage the brackets by lowering it on the Wall Bracket. 5.
WATERFALL MAINTENANCE Below you will find a recommended maintenance checklist for your water feature. By following this simple maintenance checklist, you can ensure that your new water feature will function reliably for many years. Since water sources vary in mineral content, frequency of maintenance will vary. For the first few months, it is important that you monitor your waterfall for any signs of mineral deposits and adjust your maintenance intervals accordingly.
Only apply to the metal exterior. Do not apply it to the glass or slate as this will affect your water flow. WATER LEVEL Always maintain the water level at least ½” above the water pump but ½” below the hole where the wires run through. When filling the fountain for the first time, you should be ready to add water to the reservoir as the fountain begins to circulate the water.
1. SHAFT BREAKAGE Remove the cover of the pump and check if the shaft has signs of damage or is completely broken. If damaged, you can normally purchase a replacement ceramic shaft though Bluworld by contacting our customer service department. 2. DIRTY SHAFT/IMPELLOR If there is sand, calcium, or debris in your pump it can cause the pump to clog and therefore stop working completely. With the pump open, remove any fragments of sand, calcium or debris.
TROUBLE SHOOTING GUIDE The following topics are common issues with your waterfall feature. Before calling our Customer Service Department, please perform these few checks in order in order speed up your response time and to get your waterfall operating properly.
a. Water Wonders Fountains Check to make sure there is no debris blocking any of the grooves. If calcium or algae has built up in the groves, use a pipe cleaner to carefully remove the blockage. Use caution as to not damage the panel. It is recommended that you use Fountec® to prevent the formation of algae in conjunction with Protec® to prevent the build up of mineral deposits. 5. Inlet hose is disconnected from pump Make sure that the pump is securely connected to the inlet hose. 6.
5. Pump is clogged or malfunctioning Refer to pump cleaning instructions and pump troubleshooting instructions. If still not working, unplug the fountain and contact customer service. WATER IS NOT FLOWING EVENLY ‘V’ING DOWN THE PANEL 1. Water pump is running but air is in the line Wait until the pump evacuates air from the line. If still not flowing evenly, unplug and re-plug the pump a few times to assist in bleeding air out of the line. 2.
7. Pump is clogged or malfunctioning Refer to pump cleaning instructions. If still not working, unplug the fountain contact customer service. WATER FLOW IS TOO SLOW/FAST 1. Flow valve is not set properly Locate the water flow control valve between the pump and the inlet hose. The flow valve on Water Wonders fountains, Table Tops, Bellezzas, Piavascos and Water Gardens is a black disc located on the top of the pump. Turn the valve clockwise to slow the water flow, counter-clockwise to increase it.
3. (Water Wonders Fountains)Hose connection could be cut Drain the fountain and remove it from the wall. Check the hose connection. Be sure the hose clamp is tightened securely but not so tight that it has cut the hose. If the hose has been cut it will need to be replaced. You should be able to purchase this from any hardware store or you can contact a Customer Service Representative at Bluworld. 4. Water flow is too strong Locate the water flow control valve between the pump and the inlet hose.
b. Serrano Series Make sure the splash guards are positioned correctly in the base. All splashing occurring at the bottom of the fountain should be contained behind or within the splash guard(s). Newer units now have the splash guards integrated into the rock tray. Therefore you must make sure that the rock tray is properly positioned. If it is not, it can come in contact with the falling water and cause splashing. 9.
Waterfall might have scale deposits from water. Drain and refill the fountain with fresh water. It is recommended that you use Fountec® to prevent the formation of algae in conjunction with Protec® to prevent the build up of mineral deposits. 4. Algae blooms might occur in some water types. Algae blooms have the following characteristics: white foam in the reservoir, greenish or brownish growth on the waterfall surface or a foul smell coming from the reservoir.
Warranty Registration Form Fill out warranty documentation and return to Bluworld Innovations with a copy of your receipt to: Bluworld Innovations Customer Service Department 635 W. Michigan Street Orlando, FL 32805 Business: Contact Name: Mailing Address: City: State: Zip: Fax: Phone: Address of Waterfall Location: State: City: Fax: Phone: Date Fountain Was Received: Zip: / / For Office Use Only Received By Date Copyright © 2009 Bluworld of Water, LLC. All rights reserved.
