Use and Care Manual

Only apply to the metal exterior. Do not apply it to the glass or slate as this will affect your water

flow.

WATER LEVEL

Always maintain the water level at least ½” above the water pump but ½” below the hole where the wires

run through. When filling the fountain for the first time, you should be ready to add water to the reservoir

as the fountain begins to circulate the water. The waterfall feature will continuously lose water due to

evaporation which varies depending on the climate, humidity, temperature, etc. The lower the humidity

and the higher the temperature, the faster the water will evaporate. Also, water will evaporate faster in

outdoor fountains as well as larger ones. IT IS IMPERATIVE THAT THE WATER LEVEL BE

MAINTAINED AT ALL TIMES. For the first few months of use, you should monitor the reservoir

periodically to determine the rate of evaporation but remember that can vary as the seasons change. A

dipstick can also be created to help you monitor your water levels if you mark it with safe (high) and low

marks.

If a pump runs dry the following can happen:

• Burned out pump

• Residue sprayed on waterfall surface

• Spraying from manifold delivery system outside of reservoir, possibly even causing damage to

floors and surrounding areas

MANIFOLD DISTRIBUTION BAR (Floor fountains)

The manifold distribution bar is located at the top of the panel and can be seen once the header has been

removed. It should be removed, inspected and cleaned every six months or as needed. You can use a pin,

pipe cleaner or small wire to clean any debris from the holes. A long, narrow brush may also be used to

clean the inside of the pipe. CLR

or any other similar product may be used with a soft bristle brush to

remove any mineral deposits that may have developed. DO NOT use bleach, CLR

or Lime Away

any other part of your fountain except the glass or mirror as it will damage the finish.

Pump

Turn off your fountain and remove the pump. Wipe it clean with a sponge or cloth. The inside can be

cleaned by removing the cover. A toothbrush may be used to reach small hard to reach areas. Once

cleaned, return it to the reservoir with clean water. Please bear in mind that the pump, as most other

mechanical devices will need preventative maintenance to avoid possible failures or even breakages due

to improper maintenance. Low water levels, frequently turning the fountain on and off, poor maintenance,

the accumulation of dust, pet dander, algae and calcium can shorten the life span of a pump. Some

components on the pump can be replaced by spare parts that can normally be supplied by Bluworld.

Below are some quick and easy steps that you can take to determine whether or not you have a defective

pump or if the pump has not been maintained:

1. Determine whether or not power is fully applied to the pump.

2. Be sure that the electrical socket is fully grounded.

3. Air may be trapped in the pump. Try turning the unit on and off a few times by unplugging and

plugging it back in.

In the event that the pump is getting the proper power and you are still having challenges with your pump

not working refer to the following list of troubleshooting techniques.