Use and Care Manual

1. SHAFT BREAKAGE

Remove the cover of the pump and check if the shaft has signs of damage or is completely broken.

If damaged, you can normally purchase a replacement ceramic shaft though Bluworld by

contacting our customer service department.

2. DIRTY SHAFT/IMPELLOR

If there is sand, calcium, or debris in your pump it can cause the pump to clog and therefore stop

working completely. With the pump open, remove any fragments of sand, calcium or debris.

Remove the shaft/impellor and rinse with fresh clean water. If a white film can be seen on it this

means that some of the calcium build up has settled on it and or on the rotor case. It would then be

necessary to wash it with any liquid that is normally used to remove calcium buildup from a solid

surface.

In the event that your pump does not present any of the above mentioned problems and you have followed

the correct troubleshooting suggestions you can contact the Bluworld customer service department to

assist you in further troubleshooting your pump to make the determination as to whether or not you need

to replace the pump.

IN-LINE FILTER (Water Wonders units, Trellis, Bellezzas, Contempos, Watergardens, Piavascos and

Serrano Horizontal fountains do not have filters).

To maximize the lifespan of your filter, be sure to keep the reservoir at the recommended water level.

Remove and thoroughly wash the filter once every three months or as needed. Some features are

equipped with an in-line filter which can be found directly on the pump.

HARD WATER DEPOSITS

If you have a glass or mirror fountain we recommend that you use a squeegee to remove water from the

surface when you turn the fountain off instead of letting water dry on the fountain. Over a period of time

hard water may cause the glass to develop a hazy or cloudy film on its surface. When the glass is

completely dry, take a dry soft cloth and wipe or buff the surface in circular patterns. You can use any

standard glass cleaner, Spot-X

or a solution of vinegar and water, to aid in the cleaning process. Protec

is available directly from Bluworld and is the only approved product to control mineral deposits

and should be used anytime hard water is used in the fountain. See bottle for proper instructions on

use. As the water evaporates and new water is added, the concentration of minerals in the water increases.

Eventually, the concentration will become too great for Protec

to work properly. Because of this, the

water feature should be drained every three to four months if using distilled water, 6 – 12 weeks when

using water from the tap that is hard water or when mineral deposits first appear on the glass or frame.

This will vary depending on your local water conditions.

ALGAE GROWTH

Should you notice a sour odor and/or slimy substance which can be green, red, black or clear you most

likely have developed algae in your water. Usually this develops if your fountain is left off for an

extended period of time or you do not change the water periodically. If this occurs, remove the rock tray

and clean the entire fountain as indicated above. We also recommend that Fountec

be added to the water

as directed. Fountec

is the only Bluworld approved product to control algae and is available

directly from Bluworld.