Use and Care Manual

Copyright © 2009 Bluworld of Water, LLC. All rights reserved.
a. Water Wonders Fountains
Check to make sure there is no debris blocking any of the grooves. If calcium or algae has built
up in the groves, use a pipe cleaner to carefully remove the blockage. Use caution as to not
damage the panel. It is recommended that you use Fountec
®
to prevent the formation of algae in
conjunction with Protec
®
to prevent the build up of mineral deposits.
5. Inlet hose is disconnected from pump
Make sure that the pump is securely connected to the inlet hose.
6. Dirty filter (Water Wonders units, Trellis, Bellezzas, Contempos, Watergardens, Piavascos and
Serrano Horizontal fountains do not have filters. Some features are equipped with an in-line filter or
it can be found directly on the pump.)
Remove re-usable filter from pump, clean and re-install.
7. Pump is clogged or malfunctioning
Refer to pump cleaning and troubleshooting instructions. If still not working, unplug the fountain
contact customer service.
8. Algae is creating blockage
Thoroughly clean the reservoir, pump and distribution bar. It is recommended that you use Fountec
®
to prevent the formation of algae.
WATERFALL IS MAKING TOO LOUD OF A NOISE
1. Water level in reservoir is too low
Always maintain the water level at least ½” above the water pump but ½” below the hole where the
electrical cords run through. The pump should be completely submerged underwater at all times and
should be checked every 3 – 4 days.
2. Mineral deposits in the pump
Clean pump and re-install into the fountain. Please refer to the pump maintenance section for
cleaning instructions. It is recommended that you use Protec
®
to prevent the formation of mineral
deposits. For your convenience, we have Protec
®
readily available and may be purchased directly
through Bluworld by contacting a customer service representative or you can order it directly from our
website under accessories in the Shop By Category section (http://shop.bluworldusa.com).
.
3. Pump is not positioned properly or may be vibrating
Make sure that the rubber pads (if applicable) on the pump are positioned properly on the bottom of
the reservoir and not “vibrating” against the bottom or sides of the reservoir. If your pump does not
have rubber pads attached to it, be sure to use the foam strips that were provided. If you have
discarded the strips, additional ones may be purchased at a hardware store, or you can use a kitchen
scrub pad. Do not use a sponge as it will eventually break down and the pieces will get sucked into
the pump and cause damage to your fountain.
4. Dirty filter (Water Wonders units, Trellis, Bellezzas, Contempos, Watergardens, Piavascos and
Serrano Horizontal fountains do not have filters).
Remove re-usable filter from pump, clean and re-install.