More about BMW bmwusa.com 1-800-334-4BMW Service and Warranty Information 2011 1 Series M Coupe and M3 The Ultimate Driving Machine® © 2011 BMW of North America, LLC Woodcliff Lake, New Jersey 07677 The BMW name, model names and logo are registered trademarks. Printed in U.S.A.
Owner/Driver Information: Name ______________________________________________________________________ Address ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Owner/Driver Telephones: Business ____________________________________________________________________
Table of Contents Page BMW Ultimate Service™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 The BMW Maintenance Program Coverage . . . . . . . . . . . . . . . Maintenance Upgrade Option . . Intervals . . . . . . . . . . . . . . . . ...................................... 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 . . . . . . . . . . . . . . . . . . .
Page Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Dispatch Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 On-Site Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Lock-Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Towing Service . . . . . . . . . . .
2011 1 Series M Coupe; M3 Sedan, Coupe and Convertible BMW Ultimate Service™ Coverage BMW Ultimate Service leads the industry in providing owners with incredible value and peace of mind. This service includes: 䉯 The BMW Maintenance Program: No-cost factory-recommended maintenance for 4 years/50,000 miles from the original in-service date, whichever comes first. 䉯 BMW Roadside Assistance: No-cost 24/7 on-the-road assistance for 4 years/unlimited miles from the original in-service date.
Condition Based Service (CBS) 䉯 Oil changes performed outside the recommended maintenance intervals as indicated by the Service Interval Display CBS is a further development of the Service Interval Indicator System. Sensors and sophisticated algorithms take even more detailed account of the various conditions of vehicle use.
Service Interval Display Info Display screens in the instrument cluster Info Display screen contents 1. Push button 1 in the turn indicator lever up or down repeatedly until the appropriate symbol appears in the display, accompanied by the words “SERVICE-INFO”. The distance remaining until your next service briefly appears when you switch on the ignition. The Info Display immediately switches to its compute mode when you press one of the two buttons in the turn signal indicator lever. 2.
Possible displays (M3 shown; 1 Series M Coupe similar) 1. Button for selecting functions 2. Service requirements 3. Engine oil 4. State-required safety inspection* 5. Front brake pads 6. Rear brake pads 7. Brake fluid *Note: The display icons for the state-required safety and emissions inspections may be deactivated by your BMW center if the state in which your BMW is registered does not require them. The sequence of displayed service items may vary.
Control Display screen contents (vehicles with iDrive) Select the entry and press the controller. The current Status of Service items determined by the CBS are shown in the Control Display. You can also view additional information on the service and maintenance requirements. 1. Open the start menu. 2. Press the controller to select the i-menu. 3. Select “Info sources” and press the controller. To exit from the menu: Select the 4. Select “Service” and press the controller.
Special Note – Maintenance Intervals For M3 engines: If you need to add oil between oil changes and Castrol TWS Motorsport SAE 10W-60 Synthetic Engine Oil (BMW part number 07 51 0 009 420) is unavailable, you may top up the oil level with a synthetic oil: 䉯 Viscosity – preferred SAE 10W-60 䉯 Alternative – SAE 10W-40, SAE 5W-50 or SAE 10W-50 The maintenance requirements for your vehicle are determined dynamically by the Condition Based Service (CBS) system.
Quality Certification I For your convenience, you may also wish to have your BMW center perform any necessary operations to fulfill any state inspection requirements in your area, concurrent with the maintenance services specified above during other repairs. Should you request more frequent maintenance service, the cost of these services will not be covered by the Maintenance Program.
Microfilter (not shown in CBS) Maintenance Summary Maintenance work: 䉯 Replace ventilation microfilter every 2 years based on the vehicle production date, or in connection with scheduled brake fluid change. The Condition Based Service (CBS) system will determine the requirement for performance of the maintenance services described on this and the following page. These services may be required either individually or in conjunction with other maintenance services.
Spark plugs (not shown in CBS) 䉯 Battery: Check state of charge (magic eye) and charge if required. 䉯 Power steering reservoir: Check fluid level. 䉯 Visually inspect all SRS airbag units for torn covers, obvious damage or attachment of stickers. 䉯 Convertible: Open the convertible top. Activate automatic rollover protection system via OBD diagnostic link. 䉯 Rear-view mirrors. 䉯 Coolant: Check fluid level and concentration.
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Battery Care During manufacture, exterior body parts receive an additional corrosion protection coat. Hood, trunk, doors and other body parts are coated with PVC and sealed from the outside. If your car is driven only for short distances of less than 10 miles over a prolonged period of time, without an occasional drive at highway speeds, the engine’s charging system will not maintain the battery.
BMW Roadside Assistance Certified Pre-Owned BMWs — 6 years/unlimited miles from the original in-service date. The BMW Roadside Assistance Program reflects BMW’s commitment to your complete satisfaction with the BMW ownership experience. Getting Started A Roadside Assistance card can be found inside your vehicle portfolio. It contains the 24-hour toll-free number for Roadside Assistance. It’s available for U.S. version BMWs in all 50 states, Canada, and Puerto Rico 24 hours a day, 365 days a year.
Emergency Valet service. Should there be a need beyond BMW Roadside Assistance, Emergency Valet service will provide a personal assistant who will help in every way to get you to your final destination. Emergency Valet service will help you locate a rental car or taxi agency, hotel or even help procure airline reservations. In the event of an emergency, this service will assist you in getting information out to the proper party, whether it is business or personal.
Sign-and-Drive Car Rental Discounts Typically, if you are within the terms of your warranty, the services you receive under the BMW Roadside Assistance program will not require payment. In most cases, you will simply sign a receipt from the provider of services. Discounts are available from several car rental companies. Benefits may vary with each company and location, and are subject to change without notice.
Customer Assistance Information center that performed the work on your vehicle. They have the necessary equipment and the personnel to achieve this goal. Your satisfaction with our product and the services provided by authorized BMW centers is of great importance to us. We take pride in our product, as does the BMW center who services it. If you should ever have a question regarding your BMW center’s service or your BMW’s performance, we recommend that you contact your authorized BMW center.
4. If the same defect substantially continues to exist after the manufacturer has had the last opportunity to repair or correct the defect, you may file a claim for compensation under the New Jersey lemon law.
IOWA, KENTUCKY, MARYLAND, MASSACHUSETTS, MINNESOTA, PENNSYLVANIA, OHIO, and VIRGINIA. BBB AUTO LINE is a dispute resolution program administered by the Council of Better Business Bureaus. BBB AUTO LINE resolves disputes through mediation or arbitration. Mediation is an informal proceeding whereby a neutral third party (mediator) helps the parties to find an acceptable resolution.
5. BBB AUTO LINE staff may try to help resolve your dispute through mediation. If mediation is not successful, or if you do not wish to participate in mediation, claims within the program’s jurisdiction may be presented to an arbitrator at an informal hearing.
10. You may reject the decision issued by a BBB AUTO LINE arbitrator. If you reject the decision, you will be free to pursue further legal action. The arbitrator’s decision and any findings will be admissible in a court action.
Overview of BMW Limited Warranties *The California Emissions Control System Limited Warranty applies to all 2011 U.S.-specification BMW vehicles registered in California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New Mexico, Oregon, Pennsylvania, Rhode Island, Vermont or Washington.
New Vehicle Limited Warranty — 2011 Models (Valid Only in the U.S.A. and Puerto Rico) Safety Belt Warranty - Kansas Safety belts are covered under the BMW New Vehicle Limited Warranty for defects in material or workmanship for a period of 10 years, unlimited mileage from the date of purchase. In order to be eligible for this coverage, the vehicle must be a new car retailed in the State of Kansas and the repair performed by an authorized BMW center in Kansas.
General Modification of the vehicle or installation of any performance accessories or components attached to the vehicle which alters the original engineering and/or operating specifications or which result in damage to the other original components, electrical interference, electrical short, radio static, water leaks and wind noise. These warranties give you specific legal rights, and you may also have other rights which vary from state to state.
Limited Warranty — Rust Perforation 2011 Models Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you. BMW of North America, LLC (BMW NA) warrants this original vehicle against defects in materials or workmanship which will result in rust perforation of the vehicle body for a period of 12 years unlimited mileage.
Federal Emissions System Defect Warranty (Valid only in the U.S.A. and Puerto Rico) It is the owner’s responsibility to have all scheduled inspection and maintenance services performed (at the owner’s expense), as prescribed in the maintenance schedule for the BMW Emission Control System. Service intervals are computed by the onboard BMW service interval indicator and displayed on the instrument panel. The instructions for proper maintenance and use can be found in the Owner’s Manual.
What is not covered General This warranty does not cover malfunctions caused by any of the following: accident, flood, misuse, improper adjustment, modification, alteration, tampering, disconnection, improper or inadequate maintenance, use of leaded fuel or fuels containing more than 10% ethanol, or other oxygenates with more than 2.8% oxygen by weight (i.e., more than 15% MTBE or more than 3% methanol plus an equivalent amount of co-solvent).
Federal Emissions Performance Warranty (Valid only in the U.S.A. and Puerto Rico) whichever is earlier. This warranty continues for a period of 2 years or 24,000 miles, whichever occurs first, except for specific emissions control components (as listed on page 34), for which the warranty period is 8 years or 80,000 miles whichever occurs first.
The following systems are covered by the Federal Emission Performance Warranty for a period of 2 years or 24,000 miles, whichever occurs first. The specific systems may vary according to model, therefore, all of the systems listed may not be used on your vehicle. For assistance in determining which systems and specific components within these systems apply to your vehicle, please contact your BMW center.
California Emission Control Warranty Statement* Your Warranty Rights and Obligations Owner’s Warranty Responsibilities: – As the vehicle owner, you are responsible for the performance of the required maintenance listed in your Owner’s Manual. BMW NA recommends that you retain all receipts covering maintenance on your vehicle, but BMW NA cannot deny warranty solely for the lack of receipts or for your failure to ensure the performance of all scheduled maintenance.
California Emission Control System Limited Warranty* Check test or an EPA approved short test, then BMW NA will repair your vehicle so that it will pass this test. Items that require scheduled replacement are warranted up to the replacement interval specified in the Service section of this Statement. BMW NA may repair a part in lieu of replacing it when performing warranty repairs. Parts for which replacements are made become the property of BMW NA.
Remanufactured Parts are used for maintenance, repair or replacement of components affecting emission control, the owner should obtain assurances that such parts are warranted by their manufacturer to be equivalent to genuine BMW parts in performance and durability. BMW NA assumes no liability under this warranty with respect to parts other than genuine BMW parts.
General The warranty gives you specific legal rights, and you may also have other rights which vary from state to state. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN.
California Emission Warranty Parts List The following components are covered for defects by the California Emission Control System Limited Warranty for a period of 7 years or 70,000 miles, whichever comes first: Component 1 Series M Coupe M3 • Air Collector Catalytic Converter • Charge Air Induction Tract • • Crankcase Vent Hose Cylinder Head Cover Gasket • • Engine Control Unit • • Exhaust Manifold Gasket • • Exhaust Pipe Gasket (Between Catalyst & Turbocharger) • Exhaust Pipe with Cataly
Notice Tire Warranty Statement The “National Traffic and Motor Vehicle Safety Act of 1966” requires manufacturers to be in a position to contact the vehicle owners when a correction of a product defect becomes necessary. Please fill in the attached postcard if you change your address or purchase a used BMW. Tires are warranted by their respective manufacturer as detailed in the applicable tire manufacturer’s warranty statements.
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Information Change Card Please print new owner or update your customer information For immediate updates please contact the BMW Customer Relations Center at 1-800-831-1117, or at www.bmwusa.com/MyAccount. Please Check One: Address Change Mr. Mrs. Ms. Address: Ownership Change Last Name Number City First Name Middle Initial Street State Zip Apt.
For immediate updates or if there are no cards left, please contact the BMW Customer Relations Center at: 1-800-831-1117. For immediate updates or if there are no cards left, please contact the BMW Customer Relations Center at: 1-800-831-1117. NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASSMAIL PERMIT NO. 131 WESTWOOD, NJ BMW of North America, LLC P.O.
More about BMW bmwusa.com 1-800-334-4BMW Service and Warranty Information 2011 1 Series M Coupe and M3 The Ultimate Driving Machine® © 2011 BMW of North America, LLC Woodcliff Lake, New Jersey 07677 The BMW name, model names and logo are registered trademarks. Printed in U.S.A.
