Instructions / Assembly
Portion
Control
Knob
1-1/4"
32mm
1-1/2"
40mm
1/4"
6mm
Activation
Area
2
3
4
5
24
23
8
22
21
17
18
6
7
10
9
12
16
1
11
26
Optional
Door
25
20
19
13
14
15
Automatic
System
Flush
Button
SureFlo
®
Automatic, Counter-Mounted Soap Dispenser
INSTRUCTIONS FOR INSTALLATION, OPERATION & MAINTENANCE
BOBRICK MODEL B-824 LIQUID SOAP DISPENSER
Tools required: Phillips Head Screw Driver
Parts List:
Item Description
1 Top Assembly with Spout, Door and Shank
2 LED Light Pipe
3 Liquid Nozzle Tip
4 Fiber Optic Insert with Sensor Lenses
5 Rubber Counter Gasket
6 Wave Washer
7 Mounting Nut
8 Bottle Cap
9 Retainer
10 Retainer Back
11 Screw
12 Rubber QC Gasket
13 Stainless Steel Washer
14 Rubber QC Gasket
15 Adapter
16 Bottom Housing Assembly
(includes Soap Bottle)
17 Battery Pack
(Requires (4) “D” cell alkaline batteries not included)
18 (3) Fiber Optic Cables for Sensor and
LED Light Pipe
19 Fiber Optic Connector Tip Assembly
20 Fiber Optic Nut
21 Portion Control Knob
22 Automatic System Flush Button
23 Key Hole
24 BobKey
25 Fiber Optic Cable Cover
26 Mounting Template (
Form No. 824-207)
27 Optional: A/C Adapter Kit with U. S. Plug
Order Part No. 3974-57 (for UK, Europe and
Australia, order part no. 3974-55)
© 2018 by Bobrick Washroom Equipment, Inc.
Form No. 824-291 r01/04/18 Printed in U.S.A.
Clearances and Mounting Requirements:
• 1-3/8" (35mm) diameter mounting hole required.
• Minimum 18" (430mm) vertical clearance needed below the counter.
• 5" (125mm) diameter clearance needed below the mounting hole to
accommodate bottle and bottom housing.
• Minimum 2-1/4" (55mm) diameter clearance needed for Mounting nut directly
below the counter to clear sink rim.
• Recommend drilling mounting hole 6" to 8" (150 to 205mm) from the wall,
and 2-1/2" to 3" (65 to 75mm) from sink rim.
Routine Cleaning and Maintenance:
Using a damp cloth, wipe the chrome-plated exterior of the dispenser daily. Periodically (about 3 to 6 months), it is
recommended to fl ush the system with lukewarm water for cleaning and maintenance.
1. When minimal amount of soap is left in the bottle, fi ll dispenser with lukewarm water from top
to dilute soap.
2. Press on Automatic System Flush Button to fl ush the system.
3. Once unit is fl ushed, press Automatic System Flush Button again to stop dispensing.
4. Fill unit with fresh soap, and dispense as usual.
For Retrofi t:
1. Remove existing dispenser(s).
2. Clean area.
3. Ensure hole is 1-3/8" (35mm) diameter.
4. If necessary, enlarge opening using appropriate hole saw. For granite/marble counters, recommend using a diamond
hole saw (consult with stone and granite specialist). If needed, mounting hole should be offset to clear the sink rim. The Mounting
nut requires 2-1/4” (55mm) diameter clearance directly below the counter.
To Operate:
Troubleshooting:
1. Pump loses prime (requires more than one activation to get soap).
a. Disconnect fi ber optic cables from Bottom Housing.
b. Unscrew Bottle Cap and remove Bottle.
c. Check to be sure Duckbill Valve is in its location per picture (Refer to Step #9 in Instructions)
d. Order 822-35 duckbill if it is missing.
2. Soap dispenser does not dispense soap, but you can hear motor running. The green LED lights up when hands are under spout.
a. Press the Automatic System Flush Button until soap comes out
b. Press Automatic System Flush Button again to turn it off
3. Soap dispenser does not dispense soap and you cannot hear motor running. The green LED does not light up when hands are under spout.
a. Be sure power is supplied to unit.
b. Make sure Fiber Optic Nut is tight on Fiber Optic Port.
Warranty:
SureFlo Automatic Liquid Soap Dispenser is warranted to be free from defects in workmanship and material under normal
usage from the date of purchase for a period of 3 years.
For New Installation:
• Refer to mounting template for drilling locations (Form No. 824-207).
1. Prime Unit – After fi lling
dispenser, plug in power
to start prime. If unit is
plugged in prior to fi lling
dispenser, place hand
under spout within sensor
location to start prime.
2. Standard Dispense –
Place hand under spout
within the sensor location
for approximately 1
second to dispense
controlled amount of
liquid hand soap.
3. Adjusting amount of soap
dispensed – Depending on
viscosity of liquid soap used,
unit may dispense between
0.4 ml to 3 ml of soap. Unit is
preset at factory for
maximum output. To reduce
output, rotate Portion Control
Knob counter-clockwise to
dispense desired amount of soap.
4. LED Light Indicators –
When activated, solid
green LED will light.
If green light is fl ashing,
remove hand to allow
unit to reset, then activate
again. Flashing red LED
light indicates time to
replace batteries.
In the U.S.A.: BOBRICK WASHROOM EQUIPMENT, INC.
Los Angeles: 6901 Tujunga Ave., North Hollywood, CA 91605-6213: Tel: (818) 982-9600, FAX: (818) 503-1102
New York: 200 Commerce Drive, Clifton Park, NY 12065-1350; Tel: (518) 877-7444, FAX: (518) 877-5029,
or e-mail: customerservice@bobrick.com
In Canada: BOBRICK WASHROOM EQUIPMENT COMPANY
45 Rolark Drive, Scarborough, Ontario M1R 3B1 • Eastern Canada: Tel: (877) 423-6555 • FAX: (877) 423-8555
• Western Canada: Tel: (877) 423-6444 • FAX: (877) 423-8444
Scan For SureFlo Installation and
Maintenance Instructions.
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B-824 Liquid
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