OWNER’S MANUAL How to employ your intelligent floor cleaner bObsweep Standard Model No.
Congratulations! Congratulations on your new intelligent floor cleaner! Bob is now at your service. To see Bob at his best, please read the Quick Start Guide and this manual thoroughly. Welcome to the bObsweep family and happy cleaning! If you have any questions or concerns, feel free to contact our helpful team at: support@bobsweep.com.
6 Important Safety Instructions 14 Getting Bob Ready to Clean 8 What Comes in Bob’s Box? 22 Remote Control Install Bob’s Side Brush 16 Charge Bob 17 Bob’s First Clean 19 Standby Mode 20 34 Cleaning Modes Auto 1: Robot Mode 37 Auto 2: Quick Clean 38 Auto 3: Touch up 39 Small-area Cleaning 40 UV Light 41 44 Set Bob’s Cleaning Schedule Use Bob's Charging Station 44 Set Current Time & Day 45 Set Bob's Cleaning Schedule 48 Back-to-back Cleaning 51 10 Bob’s Anatomy 26 Charging Bob Charging Stat
66 Sensors Maintenance 68 Blindfold Stickers 69 89 Cleaning Behavior 70 Troubleshooting Error Codes 72 Home Checkup Test 78 90 Bob's Challenges 98 End User Agreement 86 Warranty Information 92 FAQs
Important Safety Instructions Basic safety precautions should always be followed, including the following: Read ALL instructions before use. To protect against electrical shock, do not immerse any part of Bob — with the exception of his mopping cloth — into water or other liquids. Unplug Bob from outlet when not in use and before conducting maintenance. Do not operate Bob or his charging station if they have been damaged in any way.
Do not mutilate or incinerate the battery, as it will explode at high temperatures. Do not attempt to open Bob’s charging station. Repairs on his station should only be carried out by our qualified customer care center. Do not expose Bob’s charging station to high temperatures or allow moisture or humidity of any kind to come into contact with it. Do not let Bob pick up toxic materials (chlorine bleach, ammonia, drain cleaner, etc.).
What Comes in Bob’s Box? Bob, Your Intelligent Floor Cleaner 1 Charging Station 2 Blö Main Brush 3 Charging Adapter 4 Remote Control 5 Phillips head screwdriver 6 2 Side Brushes (1 Spare) 7 Cleaning Tool 8 Pack of Screws & Blindfold Stickers 9 Mop Attachment 10 2 Micro-Fiber Mopping Cloths 11 Filter Replacement 12 Owner’s Manual, Quick Start Guide & Warranty Card 13 Bumper Stickers 14 8
2 3 1 5 4 8 7 6 11 10 9 12 13 14
Bob’s Anatomy Top View Bumper 1 Signal Transmitter 2 1 Cover Buttons 3 Display 4 4 3 10 2
Bottom View Charging Plates 1 Front Wheel 2 Side Brush 3 1 Main Brush 4 2 1 4 7 ON/OFF Switch 5 Dustbin 6 UV Lamp 7 Battery 8 Left and Right Wheels 9 3 8 5 9 9 6 11
Remote 1 Charging Station 2 Display Screen 3 1 2 AUTO TIME SPOT UV DIRTY ERROR 12 3
Cover Buttons 1 Select Bob’s cleaning mode 2 Select Bob’s cleaning program 3 Turn UV lamp OFF/ON 4 Bob will start cleaning on his default setting AUTO TIME SPOT UV DIRTY ERROR 13 1 2 3 4
Getting Bob Ready to Clean
Install Bob’s Side Brush Before Bob’s first clean, you must install his side brush, which allows him to sweep along corners, walls, and other hard-to-reach places. To do this, you will need the following materials, all of which are included inside Bob’s box: a side brush, a Phillips head screwdriver, and a short screw. 1 Flip Bob over onto a flat surface. Place the side brush over the empty socket on Bob’s underside.
Charge Bob After installing Bob’s side brush, you must set him to charge. To charge Bob: 1 Turn Bob’s power switch ON. Bob’s screen will light up. Plug the charging adapter into the side of the charging station. The station’s screen will turn on. 2 Place Bob on his charging station with the metal plates on his underbelly sitting on top of the nodes on his station.
The charging station’s memory can store the cleaning schedule and current time for at least 8 hours without electricity. This will give you plenty of time to re-plug the adapter back into the charging station after Bob comes to life.
Bob’s First Clean Bob is now ready to clean! Press the button on his cover twice — or the AUTO button on his remote once — and he will clean on his default auto1 setting (Robot mode).
Standby Mode If Bob is left idle for more than a minute, he enters Standby Mode to preserve battery. In this mode, Bob’s screen will turn off and he will sit quietly, awaiting your command to either resume cleaning or go to charge. To get Bob back to cleaning: 1 Press 20 on Bob’s cover twice. OR 1 Press the ON/OFF button on Bob’s remote to wake him up, then press AUTO on the remote to send him back to work.
To send Bob to his charging station: 1 Press the ON/OFF button on Bob’s remote to wake him up. 2 Then press CHARGE.
Remote Control
Remote Control In order to change Bob’s movements, you may select his cleaning speed and patterns using his remote control. Bob’s remote control works at an average distance of 10 feet. It must be pointed directly at Bob with no obstacle blocking its signal.
Power • Wakes Bob or puts him in standby mode To fully power Bob off, Flip Bob’s power switch OFF.
Charging Bob
Charging Station Placement • Position the charging station against a wall on a hard, flat surface. • Make sure there is at least 10 feet (3 meters) of open space to the front and 2 feet (0.5 meters) to the sides. • Plug the charging adapter into the side of the charging station. The station’s screen will turn on. .5 m (2 ft) .5 m (2 ft) 2-3 m (6-10 ft) 28 The transmitter on Bob’s station should be clean and free of dust.
Auto Charging To send Bob to charge: Bob is smart and will automatically search for his charging station when his battery falls below 15%. You may also direct Bob to his charging station at any time by pressing the CHARGE button on his remote. If you press any button while Bob is looking for his charging station, he will stop searching and will enter standby mode. When in standby, Bob chirps every few minutes to inform you of his idle position.
Manual Charging Plug the power adapter directly into the inlet on Bob’s side above his ON/OFF switch, then plug the adapter to the wall.
Charging Time When Bob is charging, the two-digit number on his display screen indicates how long his battery has been charging. You can calculate the number of minutes Bob has spent charging by multiplying this number by 10. Note that the number starts from 0 every time Bob is put to charge, regardless of how full his battery is. For example, if his screen shows the number 24, that means Bob has been sitting to charge for 240 consecutive minutes (4 hours).
Conserving Bob’s Battery Bob should not sit on his charging station for more than 5 days with his power swtich turned ON. If you will not be using him at least once every 5 days, turn his side power switch OFF to conserve his battery. 5 days 32 To conserve Bob’s battery, flip his power switch OFF when he is away from his charging staion.
Cleaning Modes
Cleaning Modes Auto Settings Bob is equipped with three automatic cleaning modes: • Auto 1: Robot • Auto 2: Quick Clean (30 mins) • Auto 3: Touch Up (15 mins) On these settings, he will automatically maneuver around your home, cycling through his different cleaning patterns: Spiral Track™, Waffle Track™, and Wall Track™. Choose the setting that best suits your cleaning needs.
Auto 1: Robot Bob will thoroughly cover a large area for just over an hour. To select this setting: 1 Turn Bob ON. 2 Press AUTO on the remote or Bob.
Auto 2: Quick Clean (30 mins) Bob will quickly and efficiently clean a medium-sized area for 30 minutes. To select this setting: 38 1 2 3 Press on Bob’s cover until you see the word AUTO on his screen. Press until Bob displays the number 02. Press to confirm your selection. When Bob finishes cleaning, either place him on his charging station or turn his side power switch OFF to conserve battery. If left unattended after his cycle is over, Bob may chirp to draw attention to himself.
Auto 3: Touch Up (15 mins) For when you are on-the-go, make Bob dash across a small area for 15 minutes. To select this setting: 1 2 Press on Bob’s cover until you see the word AUTO on his screen. Press until Bob displays the number 03. 3 Press to confirm your selection. When Bob is done cleaning, either place him on his charging station or turn his side power switch OFF to conserve battery. If left unattended after his cycle is over, Bob may chirp to draw attention to himself.
Small-area Cleaning: Select Bob’s targeted cleaning pattern 1 2 3 Press twice. The word SPOT will appear on Bob’s screen. Press once, twice, or three times to choose Bob’s movement pattern. Press to confirm your selection.
Spiral Track™ (~4 mins) Waffle Track™ (~4 mins) Wall Track™ (~10 mins) Bob will target a 5’ x 5’ spill zone by spiraling outward from the center and then reversing his movements. Bob will target a 6’ x 5’ spill zone by tracing a grid pattern. Bob will travel along the perimeter of your home. UV Light The UV light is turned ON by default every time you switch Bob ON. Press the UV button to turn the UV light on or off while Bob is cleaning.
Set Bob's Cleaning Schedule
Use Bob’s Charging Station Bob can be programmed to start cleaning on the time and days of your choosing through his charging station. There are 5 buttons on Bob’s charging station: On/Off 1 OK/Cycle 2 Time/Clock 3 Schedule/Program 4 These buttons are used to program Bob’s daily cleaning schedule.
Set Current Time & Day Bob uses a 24-hour clock. If you want Bob to start cleaning at 8:00 AM set his schedule time to 08:00. If you want him to start at 8:00 PM, set it to 20:00. The charging station’s default time is 8.00 AM. The station displays 08:00 when it’s plugged in for the first time, or after being unplugged for over 8 hours. To set the current time and day on Bob’s charging station: Set the minutes: 1 2 3 To set the minutes, press the button once. The two digits for minutes will blink.
Set the hours: 1 Press the button until the digits for hours blink. 46 2 Use the button to select the current hours. 3 Press the button again to move on to the weekday.
Set the weekday: 1 Press the button until a weekday symbol blinks. 2 Use the button to select the current day. 3 Press to save. Weekdays are defined as: Su= Sunday Mo= Monday Tu= Tuesday We= Wednesday Th= Thursday Fr= Friday Sa= Saturday Press OK to save each setting within 30 seconds, otherwise the operation will quit without saving.
Set Bob’s Cleaning Schedule After setting the current time and day on Bob’s station, you can program Bob’s weekly cleaning schedule. To set Bob’s weekly schedule: Set the minutes: 1 Press the 48 button. 2 3 The digits for minutes will blink. Use the adjust button to select the desired minutes. Press the button again to move to the hour digits.
Set the hours: 1 Press the button until the digits for hours blink. 2 Use the button to select the desired hours. 3 Press to save or press again to move on to selecting the weekdays.
You can choose any and all weekdays for cleaning. Bob starts his cleaning at the selected time (e.g. 14:30) on all programmed days (e.g. Mo, Tu, Th). Set the weekday(s) you want Bob to clean: 1 2 3 Press the button until the icon Su for the first weekday blinks. To move between days, use the button to move on to the next day. If you would like to skip a certain day, press again while the weekday icon is still blinking. When all desired days are selected, press to save.
Back-to-back Cleaning Cycles Bob’s back-to-back cleaning (auto-resume) mode is among the unique features that set him apart from other robotic vacuum cleaners. Auto-resume enables Bob to get back to work as soon as his battery is fully recharged. To activate back-to-back cleaning cycles: • Press the button on Bob’s charging station. A broom-shaped sign will light up on station’s screen.
Parts & Maintenance
Mop Bob’s microfiber mopping cloth can pick up dirt while both wet and dry. To install Bob’s mop attachment: 1 Align the two prongs of the mop attachment to their corrisponding spaces between Bob's left and right wheels. 54 2 Press down on the mop attachment until both sides are secured. You may dampen Bob’s mopping cloth with water or cleaning liquid before placing it on his mop attachment. With his mop installed, Bob can mop, sweep, and vacuum simultaneously.
Remove the mop attachment when Bob is cleaning carpets or rugs. To do so, gently press the tails inward and lift the attachment up. Bob’s microfiber mopping cloth can be washed manually or in the washing machine. A spare cloth is provided in Bob’s package.
Dustbin To empty the dustbin: 1 Push the center button on Bob’s back to release the dustbin and pull. 56 2 Open the transparent gate to empty the bin.
To clean the dustbin: 1 You may wipe the dustbin with a dry cloth or brush it with the cleaning tool. 2 When done, replace the transparent gate and slide the dustbin back into Bob. Never wash the dustbin nor fill it with water or any other fluid.
Filters Three filters are located inside the dustbin’s ceiling. These filters capture fine particles and allergens, and prevent them from escaping the dustbin. To remove the filters: 1 First eject the dustbin. 58 2 Then pull the filter’s frame towards you.
You will see three filter layers: Mesh filter 1 for larger particles Electrostatic filter 2 for fine particles HEPA filter 3 for sub-micron particles 3 2 1 Use the cleaning tool to brush dust off the filters. It is recommended that you change Bob’s filters every 6 months, depending on the frequency and intensity of his cleaning.
Main Brush It is recommended that you remove and clean Bob’s main brush on a weekly basis. To do so: 60 1 2 3 Remove the screw securing Bob’s main brush using a Phillips head screwdriver. Use the cleaning tool to remove hair and debris from both ends of the brush as well as the compartment inside Bob. You may use a pair of scissors to cut away any hair or threads wrapped around the brush, or a pair of tweezers to remove congestion from the notches where the main brush is held.
To reinstall the main brush: 1 Replace the end piece and insert the opposite end of the brush into the square indentation inside Bob. 2 Lastly, re-tighten the screw.
Side Brush Bob’s side brush extends his reach and allows him to sweep along corners and walls. When Bob is first delivered to you, his side brush is not installed. To do so: Use the Phillips head screwdriver and short screw included in Bob’s box to secure the side brush into the empty socket on Bob’s underside.
It is recommended that you remove and clean Bob’s side brush on a weekly basis. To do so: 1 2 Remove the side brush using a Phillips head screwdriver. Use the cleaning tool to brush off hair tangled around the side brush as well as the socket where the side brush is held. 3 Replace the side brush and re-tighten the screw.
Battery Replacing Bob’s Battery 1 Remove the battery cover on Bob’s underside using a Phillips head screwdriver. 64 Do not let Bob sit idly with his power switch ON for more than 5 days; switch him OFF to conserve his battery. 2 Lift the battery out of its compartment, and unplug the connecting wires.
3 Plug the new battery in and slide it into the empty compartment. 4 Re-tighten the screws on the battery cover. Storing Bob If you are not using Bob for an extended period of time, unplug his charging station, remove his battery, and store everything in a dry place at room temperature. Do not leave Bob in direct sunlight.
Sensors
Cleaning Bob’s Sensors Edge and wall sensors Dirt and dust on Bob’s wall and edge sensors can reduce his performance. Regularly cleaning these sensors ensures that Bob keeps working at his best. To do so: Use a soft cloth slightly moistened with cold water or alcohol to wipe the wall sensors along Bob’s bumper and the oval-shaped edge sensors on his underside. 68 Dirt Sensors For a more efficient clean, Bob is equipped with dirt detection sensors.
Blindfold Stickers Dark-colored carpeting and certain floor patterns may seem like edges to Bob’s ground detection sensors. If you notice that Bob stops with ERROR 04 on your carpet, you may need to “blindfold” Bob by covering his ground detection sensors. Flip Bob over and use the blindfold stickers that came in Bob’s box to blindfold him. Peel off the backs of each blindfold sticker and place one onto each of Bob's 4 sensors. Make sure each sensor is fully covered.
Troubleshooting
Error Codes When Bob faces an uncomfortable situation, he will notify you by displaying ERROR, coupled with a two-digit number on his screen. Each number corresponds to a certain issue Bob is having. If after attempting the suggested solutions Bob’s problem persists, you may want to perform a home checkup test on him (see next section). You may also contact our customer care center at support@bobsweep.com. Not a fan of reading? Visit owners.bobsweep.
Error Code 00: Left Wheel Error Code 00 pertains to an issue with Bob’s left wheel. What to do: Start by checking the left wheel for jamming. Use the cleaning tool or compressed air to remove any dust or debris that may be jamming the left wheel. If this does not solve the problem and Bob still shows Error Code 00, perform a checkup test to see how the wheels respond to the test. Error Code 01: Right Wheel Error Code 01 pertains to an issue with Bob’s right wheel.
Error Code 02: Main Brush Error Code 02 means Bob’s main brush is unable to move freely. What to do: Remove the main brush using a Phillips head screwdriver, and clean it thoroughly from end to end. You may use a pair of scissors to cut hair or thread wrapped around Bob’s brush, or a pair of tweezers to remove congestion from the motor area (the square metal indentation where the main brush is held).
Error Code 04: Ground Detection Sensors Error Code 04 means Bob’s ground detection sensors are blocked or dirty. Bob’s four, oval-shaped edge sensors are located on his bottom, near his bumper. What to do: Wipe the sensors using a clean, dry cloth or dust them using compressed air. If Bob displays this Error Code while working on dark-colored carpet or patterned flooring, you may need to blindfold him. See page 69 for instructions.
Error Code 06: Touch Sensors Error Code 06 pertains to Bob’s touch sensors. It is likely that a small piece of debris is trapped under the bumper. What to do: Slowly and carefully tap on Bob’s bumper to clear out any obstructions. Use compressed air to clear it of dust and debris. Press on both ends of the front bumper until you hear a tiny ‘click’ sound. If the bumper is not clicking on its ends, it is possible that one or more of Bob’s touch sensors has a broken arm and needs to be replaced.
Error Code 08: Dustbin Error Code 08 means Bob’s dustbin is not properly installed, or his dustbin’s metal contact points are dirty. What to do: Remove Bob’s dustbin and empty it. Turn the dustbin around and gently wipe the two metal connectors on its bottom. Lastly, clean the metal contact points inside Bob where the dustbin is inserted. Error Code 09: Mainboard Error Code 09 generally means Bob’s mainboard is malfunctioning and needs to be replaced.
Home Checkup Test If Bob is not performing as well as he used to, you can diagnose the problem with a simple home checkup test. If Bob fails any part of the checkup test, he may need a replacement part. In this case, please call our customer care center at 1-888-549-8847 for toll-free support in the US and Canada, or email us at support@bobsweep.com. Put Bob in checkup mode: 1 Flip Bob's power switch OFF and place him on a light-colored surface.
Step One: Ground Detection Sensors Right after Bob enters checkup mode and while Bob is on the floor, look at his screen. You should see four lights indicating AUTO, TIME, SPOT, and UV lit on Bob’s display. If all four lights do not turn on upon entering checkup mode, flip Bob over and wipe his ground detection sensors with a clean cloth. Check again and see if all four lights turn on. If the problem persists, Bob’s sensors may need to be replaced. In that case, contact support@bobsweep.com.
Step Two: Wall Sensors Use a thick, flat, and white surface to imitate a wall and drag it around Bob’s bumper. The third battery bar, second battery bar, first battery bar, and the words DIRTY and ERROR should light up one-by-one on Bob’s screen as you move your imitation wall around his bumper. AUTO TIME SPOT UV DIRTY ERROR You may now move on to the next step of the checkup test. Do not press any additional buttons.
Step Three: Touch and Bumper Sensors To move on to this test, press the button on Bob’s cover twice. Bob’s screen will go blank. Press on the left side of Bob’s bumper and the battery bars should light up on his screen; press on the right side and the word ERROR should light up. If you press the center of the bumper, both the battery bars and ERROR should appear at the same time. If either icon fails to light up, it is likely that Bob needs a new bumper.
Step Four: Display Screen Press the button one more time. Each word and icon on the screen should light up in a repeating rotation.
Step Five: Brush and Suction Power After the cycle has finished, press the button again. Now press the button. In this mode, the brushes should start rotating and you will feel air flowing from the back of the dustbin. Ignore the signs and numbers on the display in this test mode. If you do not feel air flowing out of the dustbin, then Bob’s vacuum motor may need to be replaced.
Step Six: UV Light and Wheels The final step is to test Bob’s UV light and wheels. Lift Bob off the floor to keep him from running away! Then press the button and his wheels will drive forward. Next, flip Bob over and you will see his UV lamp light up. Press the button once more. Bob’s wheels will drive backwards and his UV lamp will turn off. Do not look directly into the UV lamp.
Warranty Information
Warranty Information A bObsweep product purchased from an authorized seller and used anywhere in the world includes a 1-year limited warranty, 2-year warranty on the battery, five years of subsidized replacement, and a lifetime of support. The warranty covers labor and all parts, except brushes, filters, and mopping cloths. Postal charges are not covered by the warranty. Additional coverage plans are available for purchase at www.bobsweep.com/coverageplan.
Bob’s Cleaning Behavior Bob’s cleaning pattern may look quite different from the way a human would clean: he may spin in a gradually widening circle, follow along walls, or zigzag across a small area. Sometimes he may seem to be ignoring some spaces or spending too much time on others — but don’t worry! Bob’s dirt sensors tell him to pay more attention to particularly dusty or soiled areas.
Bob’s Challenges Unique Furniture Bob is designed to maneuver around furniture of most shapes and sizes, but certain configurations may confuse him temporarily. Bob may sometimes find it difficult to clean under chairs with narrow legs, or furniture that is too low for his bumper sensors to detect. Specialty furniture, such as desk chairs with wheels or stools with circular bases, may also confuse him for a moment — but don’t worry, Bob usually finds his way around with time.
Mop Bob’s mop, which is attached to his bottom, is designed to sit flat against the floor and leave behind a clean trail. Because of this, Bob may have a tough time climbing over elevated surfaces while mopping. Make sure to remove Bob’s mop when he is not cleaning smooth surfaces such as tile or hardwood. Inclines Sometimes Bob will attempt to drive up angled surfaces, getting stuck for a few minutes before deciding to clean somewhere else.
FAQs 1. Where can I find Bob’s training videos? Bob’s “how-to” videos can be found at Bob’s owners’ corner: owners.bobsweep.com. 2. How long should Bob’s battery last? The exact time depends on the type of surface Bob is cleaning as well as the age of the battery. Generally, the smoother the surface (hardwood or tile for example), the longer the battery will last. When fully charged, a new Bob usually cleans between 45 to 90 minutes. 3.
6. My Bob won’t turn on no matter what I do. If Bob only charged for a short amount of time and does not start after using his ON/OFF switch or his charging station, it’s likely that his battery has drained too low to operate. To recharge him, unplug the adapter that normally attaches to the charging station and plug it directly into the inlet on Bob’s side. Let Bob recharge overnight before using again. After this procedure, you will be able to charge Bob using the charging station.
9. I am having problems removing Bob’s brush. If the main or side brushes are difficult to remove, it is likely because hair, string, or other debris have been caught in them and are clogging the areas where they attach to bObsweep. You can use scissors to cut the hair wrapped around either brush, until you are able to remove it. You may need to gently pull the main brush up or down to reach the corners, but do not force the brushes out as this can damage them. 10.
12. When should I use different cleaning modes? Auto/Robot mode is Bob’s default mode and gives him enough time to thoroughly cover a large area. If you would like to clean a smaller area, you may use Quick Clean mode, which lasts 30 minutes, or Touch Up mode, which lasts 15 minutes. Waffle Track™ and Spiral Track™ are best used when cleaning a small spill. When Waffle Track™ is selected, Bob travels in a grid pattern; when Spiral Track™ is selected, Bob travels in a gradually widening circle.
15. My Bob just stopped while cleaning and the screen went off. What do I do next? Like other electronic devives with a CPU (computers, smartphones, etc.), Bob may experience a momentary halt in his operating system. You can usually get Bob back to work by simply turning his power switch OFF and ON again. If this does not solve the issue, Bob might need a manual restart. You can restart him by flipping his power switch OFF and plugging the charging adapter directly into the inlet on his side.
End User License Agreement for Bobsweep Software and bObsweep IMPORTANT - READ BEFORE USING. Do not use the robot (“Bobsweep”) accompanying this license agreement (“Agreement”) until you have carefully read and agreed to the following terms and conditions. By using the Bobsweep, you agree to the terms of this End User License Agreement (“EULA”) and any amendment or addenda accompanying this Agreement. If you do not agree to the terms of this EULA, you may not use the Bobsweep.
This transfer must include the Bobsweep Software, the Bobsweep, and all of the materials accompanying the Bobsweep (including all component parts and printed materials, any upgrades, and this End User License Agreement document). The transfer may not be an indirect transfer, such as a consignment. Prior to the transfer, the end user receiving the Bobsweep Software and the Bobsweep must agree to all the terms of this Agreement.
TERMINATION: This Agreement becomes eective on the date you accept this Agreement and will continue until terminated as provided for in this Agreement. You may terminate this Agreement voluntarily at any time. Bobsweep may terminate this Agreement at any time if you are in breach of any of its terms and conditions, and may refuse to license the Bobsweep Software or the Bobsweep to you after termination.
