Owner’s Manual How to employ your intelligent floor cleaner
Congratulations on purchasing your intelligent floor cleaner! bObi is now at your service. To see bObi at her best, please read the Quick Start Guide and this manual thoroughly. If you ever have questions or concerns feel free to contact our helpful team at: support@bobsweep.com.
Contents at a Glance Important Safety Instructions Components Installing the Battery Turning bObi ON/OFF Working Modes Charging Station Charging bObi Mop Remote Control Cleaning Schedule Maintenance Troubleshooting Checkup Guide Warranty and Support bObi FAQs
Important Safety Instructions Basic safety precautions should always be followed, including the following: To protect against electrical shock, do not immerse any part of bObi into water or other liquids. bObi’s dustbin may be washed with water only once her motor has been removed. Turn off bObi when not in use and before conducting maintenance. If bObi, her remote control, or charging station have been damaged, do not operate them. Contact our customer care center.
Do not let bObi pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes. Do not use bObi to pick up flammable or combustible liquids such as gasoline, nor use it in areas where they may be present. Do not use bObi in an enclosed space filled with vapors given off by oil based paint, paint thinner, moth proofing substances, flammable dust, or other explosive or toxic vapors. Leaks from battery cells can occur under extreme usage or temperature conditions.
Components What comes in bObi’s box? bObi Charging station 2 main brushes Charging adapter Remote control Screwdriver 2 side brushes
Cleaning brush (to clean bObi) Extra screws & Blindfold stickers Mop extension 2 mop cloths Filter refill Owner’s manual, quick start guide Syncing tool
bObi’s anatomy Top view Cover Go! Juice Waffle Head sensor Display Charging bars Charging Inlet On/Off Wall sensors Touch Sensors
Bottom view Wheels Main brush Duster Side brush Floor sensors Front wheel Dustbin UV light Battery
Charging station Remote
Get bObi Ready for Cleaning
Installing the battery (1) (2) When bObi first arrives, her battery is not installed. To install bObi’s battery, follow these simple steps: - Place bObi on a flat surface and set the power switch to OFF. - Using the provided Phillips screwdriver, remove the screws on the battery cover. - Remove the battery cover. - Remove bObi’s battery from the packaging. - Check which way the connectors go on both the battery and its compartment.
Turning bObi ON/OFF bObi’s power switch is located on her side. Use this switch to turn bObi on or off. If bObi is not cleaning and the power switch is left ON, she enters standby mode, which uses a small amount of battery. When in stand-by mode, bObi beeps every few minutes to remind you to charge her or to turn her OFF. Remember to turn the power switch OFF when you are not using bObi to conserve her battery life.
Working modes There are three touch buttons on top of bObi: Juice, Waffle, and Go! These buttons will not work while bObi is on the charging station. You can use your remote control to start bObi or manually move her from her charging station, then press the buttons on top of bObi while she is on the floor. Go!: The Go! button activates bObi’s default cleaning mode. In this mode she will use her programmed algorithm to clean the floor.
Charging Station Sync button is located on the back of the Charging Station Follow the steps bellow to set up bObi’s charging station Position bObi’s charging station on a hard flat surface against a wall. Make sure that there is at least 10 feet (3 meters) of open space in front of the charging station and 2 feet (0.5 a meter) on either side of the station. Plug the adapter into the charging station. The nightlight on top of the charging station will turn on. 2 ft (0.5m) 2 ft (0.
bObi can accidentally run over her adapter cord and get it tangled in her brush. Help bObi avoid this by hiding the cord behind the station and securing it between the charging station and the wall. Sync bObi with the charging station If bObi can’t find her charging station, the station and bObi are out of sync and you need to sync up their coding. Follow these steps: 1. Bring bObi close to her charging station. 2. Disconnect the charging station from the adapter. 3.
Charging bObi bObi is powered by a rechargeable battery. She will perform best if she juices up for 12 hours prior to her first cleaning mission. Manual charging using the charging station 1. Turn bObi ON and place bObi directly on the plugged-in charging station. 2. Make sure bObi’s charging electrodes (in front of her) make full contact with the station’s electrodes. 3. To indicate that she is successfully connected, bObi flashes the middle orange LED light on her cover.
Automatic Charging bObi will automatically start searching for her charging station when her battery falls below 15%. She will emit a series of chirps, stop her vacuum motor to preserve energy, and light up the “Juice” button on her cover. She moves around, makes full circles, and communicates with her station. When bObi detects the charging station, she moves her way towards it, docks, and begins to charge.
Remote Control The remote control is your most useful tool when communicating with bObi. It allows you to schedule bObi to clean your home automatically or direct her to work in any of her modes. It also allows you to alter and control bObi’s movement as she is cleaning. Each time you select an action on the remote, bObi will chirp once before performing the designated function. bObi’s remote control requires two AAA batteries (not included).
Installing the remote’s batteries - Remove the battery cover on the back of the remote. - Insert the batteries with the negative side toward the spring and the positive side against the other connector. - Reattach the cover. Syncing bObi with the remote If bObi isn’t responding to your commands on the remote, you may need to resynchronize the remote with bObi. Follow these steps: 1. Switch bObi off by turning the power switch on bObi’s side ‘Off’. 2. Press and hold the OK button on the remote. 3.
The Stop button in the center of the direction buttons will interrupt bObi’s cleaning cycle and stop her until you press another button. Be Careful! Do not drive bObi in reverse towards edges or she could fall. The edge detection system only works when bObi is moving forward. Choosing bObi’s Cleaning Speed with the Remote bObi’s default setting is fast mode, which maximizes the area she covers while cleaning. You can slow bObi down for a deeper, more thorough cleaning.
Mop bObi comes with a mop extension and 2 mini mop cloths that may be attached to her. bObi can mop at the same time as sweeping, vacuuming, and disinfecting! The microfiber mop cloths included with bObi may be used dry or damp - with water or your favorite cleaning product - to remove stains from tile, laminate, concrete, wood, and any other hard flooring. Follow these steps to attach and detach the mop extension To attach: 1.
Automatic Cleaning Schedule
bObi can be programmed to start working at a specific time of the day on as many days of the week as you want. Use the remote to program bObi’s cleaning schedule. Weekdays Time (current time) Scheduled time Weekdays The numbers 1 to 7 on top of the screen represent days of the week. 1 stands for Monday and 7 is Sunday: 1 = Monday 2 = Tuesday 5 = Friday 3 = Wednesday 6 = Saturday 4 = Thursday 7= Sunday Time bObi uses a 24-hour clock.
Setting the Current Time and Weekday To set the current time on bObi’s remote, follow these steps: 1. Press the Current Time Button (CUR TIME). 2. The first (hour) digit will flash. Use the FWD and BACK buttons to adjust the hour. 3. Use the LEFT and RIGHT buttons to scroll left and right to choose and adjust the other digits. 4. Press CUR TIME again to save the time. 5. To set the current weekday, press CUR TIME again. 6.
Programming bObi’s cleaning schedule Follow the steps bellow to schedule bObi’s cleaning time and day(s): 1. Turn bObi ON and keep her close to the remote. 2. Press SCH TIME on the remote. 3. The first (hour) digit on the Scheduled Time will start flashing. Use the FWD and BACK buttons to adjust the time to the desired cleaning time. 4. Use the LEFT and RIGHT buttons to scroll left and right between the digits and change hour and minute settings. 5. Press SCH TIME again to save the scheduled cleaning time.
Maintenance
Dustbin Remove and clean the dustbin One of bObi’s best features is her washable dustbin. For a quick clean, grasp and push down the button on the back of the dustbin, then pull the bin away from bObi to eject it. Hold the dustbin with both hands and press down the two colored clips on the sides of the dustbin to release its plastic door. For a quick clean, use the cleaning brush to remove the remaining dirt and dust from the dustbin.
Remove and clean the filter Turn the dustbin around (HEPA filter on top), hold the dustbin with both hands, and press down on the two colored clips on the sides of the dustbin to release the filter cover. With the filter case open, take the HEPA filter out and clean it using the cleaning tool, or a flow of air. It is recommended that you change bObi’s HEPA filter every few months depending on the frequency and intensity of cleaning.
With the motor removed, the dustbin may be washed with water as shown in the picture below. You can also sanitize it with your choice of cleaning product (do not use harsh chemicals). Do not wash or wet the vacuum motor. Reinstall the dustbin To put the dustbin back together, first place the vacuum motor back in place. Put the HEPA filter back into its compartment. Place the rubber band in place (if it has been removed or fallen off during opening and cleaning the bin).
Main Brushes bObi uses a dual brush cleaning system. It is recommended that you open and clean bObi’s main brushes after every 2-3 cleaning tasks. To open and clean the brushes: 1. Remove the dustbin and flip bObi over, so the front wheel is furthest from you and the side brush is on your left. 2. Open the locking bar by pressing the red latch found to the right side of the main brushes, then lift the locking tab up from its lower end. 3. Take out the brushes by lifting the exposed side up.
Side Brush bObi uses her side brush to clean corners and along walls. Dirt and dust trapped around the brush can deteriorate its ability to move freely and reduce bObi’s efficiency. To clean the side brush: 1. Unscrew the screw in the center of the side brush with a Phillips screwdriver. 2. Remove the side brush and clean it. 3. Use the cleaning tool to remove any debris around the side brush’s anchor. 4. Replace the side brush and secure it with the screw.
Front Wheel Use the cleaning tool to clean the front wheel. You can also open and clean the entire front wheel assembly or just the wheel. To remove the front wheel assembly: position a flathead screwdriver under the front wheel assembly. Pop the wheel assembly out with an upward motion. Use the cleaning tool to clean inside the wheel assembly. Replace the wheel assembly with gentle pressure until it is securely in place. To remove the wheel: position a flat screwdriver under the front wheel.
Sensors Cleaning bObi’s sensors Dirt and dust on the bottom and side sensors can reduce bObi’s performance. Regular cleaning of the sensors ensures that bObi keeps working at her best. Use a soft cloth or a cotton swab slightly moistened with cold water or alcohol to wipe bObi’s surface, around and underneath her belly, especially on the bumper and floor detection sensors on bObi’s bottom. Blindfold Stickers Dark colored carpets or certain patterns can seem like an edge to bObi’s infrared sensors.
Troubleshooting
Likely cause(s) for bObi’s trouble/error codes When bObi faces an uncomfortable situation, she will try to notify you of the issue. If she ever stops in the middle of her cleaning with the error sign (Err) lit on her remote, read the two digit code on the remote’s display. Here are the codes, the likely cause for the trouble, and what to do in case of each code. Additionally, bObi is equipped with a self-checkup feature to allow you to test the functionality of its various parts and sensors.
If the issue persists, run a checkup test on bObi. If bObi needs a change of ground/edge detecting sensors contact our support team. Alternatively, you can change bObi’s sensors at home. All you need is a new set of ground/edge detection sensors and a Philips head screwdriver. Go to bObi’s owners’ corner on owners.bobsweep.com for a video guide and step by step instructions. Error Code 002 Error code 002 relates to bObi’s main brush system and can happen if one or both main brushes can not work freely.
Error Code 003 If bObi’s battery is 100% empty, she won’t be able to charge using her station; and may show error 003 on her remote. What to do: Plug bObi directly into the adapter using the port below her ON/OFF switch. bObi’s screen will flash and turn on, and she will make a short chirping sound. Let bObi sit for about 30 minutes then unplug her. Turn the side switch to OFF then back ON and put her on her station to complete charging.
Error Code 005 Error code 05 means that bObi’s dustbin is installed improperly or the vacuum motor’s contact points are blocked or bent. What to do: Take out the dustbin, empty it, and clean the connector electrodes. Check that the connector electrodes (two metal prongs on bObi) spring freely and are not stuck or bent. If one or both of the electrodes is stuck, use a screwdriver to gently pull the metal tab up and out to free it. Carefully reinstall the dustbin, ensuring that it is fully engaged.
Checkup Guide
If you notice that bObi is not working in the same way as usual or repeatedly runs into a certain error, you may want to perform a checkup test to find out what is causing the issue. bObi’s remote can be used to test all of her sensors and electronic parts in the span of a few minutes. If bObi does not produce the results as described during any of her tests, contact our support team for further assistance. To begin the checkup, make sure the side power button on bObi is turned OFF.
Test bObi’s floor detecting sensors Remove bObi’s side brush before testing her floor sensors. bObi’s floor detection sensors are the first item tested when bObi is put into test mode. In this test mode, numbers 1-6 located on top of the remote represent bObi’s 4 infrared floor detection sensors and the two floor detection sensors located in bObi’s left and right wheels. The test mode indicator reads 0000.
Test the battery While in test mode 0001, press LEFT on the remote. The number will change to 0002. In this mode, the main 4-digit number on the screen reads the voltage of bObi’s battery in millivolts (mv). Under normal circumstances this number ranges between 1400 and 1600. If the number on the screen shows as 0000, it means bObi’s battery is not working or has a loose connection. Open the battery compartment and check the battery.
Test the touch sensors 80 tiny touch sensors surround bObi’s front. Test them while in same test mode as wall detection sensors (0100). Press on any of the small points on the left side of the bumper and the number 6 will be underlined. Do the same to the right side and the number 7 will be underlined. Usage Counter To find out how many times bObi has been used (charged in full and ran out of charge) either manually or automatically, press RIGHT on the remote while in test mode 0100.
Test the left and right wheels, brushes, and vacuum motor Turn bObi upside down and lay her on a flat surface. From test mode 0200, press RIGHT on the remote to enter test mode 0300. In this mode you can test the left and right wheels, main and side brushes, and vacuum fan’s motor. As soon as she enters test mode 0300 bObi’s wheels start to drive forward, her brushes move, and the vacuum fan starts to work. Left Wheel: Digits 1 and 3 become underlined indicating that both left and right wheels are working.
Test the charging station The final part of the checkup tests bObi’s ability to charge. To begin this test, press RIGHT on the remote so that bObi enters test mode 0400. The main 4-digit number in the center of the remote’s screen should show 0000 when bObi is not on her charging station. Place bObi on the charging station, and a number between 0400 and 0800 will appear in place of the zeroes. When you are finished with the test, turn bObi’s side power button OFF to leave the checkup mode.
Support and Warranty
Warranty information All bObsweep products purchased from an authorized seller and used anywhere in the world includes a one (1) year Limited warranty on parts (except consumable parts) and labor. This includes a 6-month battery warranty. The warranty does not cover consumable parts (brushes, filters, mop). Additional coverage plans are available for purchase at: http://bobi.bobsweep.com/bobi-support-warranty/coverage-plans Even after bObi’s warranty is over, we will share the maintenance costs with you.
bObi’s cleaning behavior Most of the time, bObi can be left on Go!-cleaning mode to clean without supervision. In this automatic cleaning mode, bObi detects dirtier areas that need extra attention as she crosses them, and gives them more attention. Sometimes bObi may seem to avoid one area or a room for a while, but be patient while she searches out dirt particles in her own way. bObi’s pattern may look quite different from the way a human would clean: She sometimes draws short lines that are straight.
bObi FAQs 1. Where can I find bObi’s training videos? bObi’s “how-to” videos can be found at bObi’s owners’ corner on: http://owners.bobsweep.com 2. How long should bObi’s battery last? bObi’s running time depends on the type of floor she is cleaning, the speed she is set on, the age of the battery, etc. On average she works anywhere between 1 to 1.5 hours on a full battery. When her battery life falls below 15%, she automatically starts to look for her charging station.
5. How often should I clean bObi’s brushes? bObi’s brushes do a lot of work picking up hair and larger debris, so it is recommended that you clean the main and side brushes every 1 to 4 uses. However, if you clean them more frequently, bObi will be able to store more dirt in her dustbin, rather than on her brushes. If you notice a thick covering of hair, dust, and debris on her brushes, remove and clean them.
8. bObi is having trouble landing her charging station. Where is the best place to put the station? bObi can find her station through transmition of WiFi signals. bObi will park on her station more easily if the station is placed near the perimeter of the room with plenty of space in front, so that she may adjust her distance from the station and make a perfect landing. Place the station on a flat surface like hardwood or tile flooring instead of carpet.
11. Why does bObi start even though I did not tell her to clean? bObi may begin cleaning on her own only if you put her remote into auto-resume (finish fueling and go) mode or if she is scheduled to clean at a certain time. First, look at the display on bObi’s remote. If the scheduled cleaning time slot does not show a 4-digit number but that the code “FFGO”, bObi is programmed to start working immediately once she is finished fueling.
14. Where can I buy spare parts? Extra parts are available for purchase on our owners website: owners.bobsweep. com. With bObi’s modular design, and our how-to videos, you can change each individual part easily if it gets old or damaged. 15. I have a question and need to contact bObsweep’s support team. Need help with bObi? Our devoted team is ready to help you! You can reach us by phone or e-mail. Call us toll free 1-888-549-8847 for support in Canada and the United States.
sealed with care bObsweep
